Head of Credit Transaction Management, Loan Services and Client Referential

February 15, 2024

Head of Credit Transaction Management, Loan Services and Client Referential


  • Standard / Permanent
  • TH-10-Bangkok
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We are seeking a highly motivated and experienced Vice President of Credit Operations to join our team at BNP Paribas. This position requires a leader with an aptitude for driving process improvements, managing credit operations, and developing relationships with internal and external stakeholders. The successful candidate will be an integral part of the Client Engagement and Credit Operations team, responsible for managing Credit Operations, Loan Services and Client Referential Teams. We are looking for a professional with at least 10 years of experience in banking and/or financial services. The ideal candidate will possess a combination of financial, credit and operational experience with a proven track record of delivering results. In addition, the successful candidate will need excellent communication and interpersonal skills, the ability to remain flexible and adaptable in a fast-paced environment, and a strong customer service orientation.

Credit Operations

  • Prepare credit facility agreement, security, and other relating documents by working closely with Legal Department and Relationship Managers
  • Documentation control to ensure that terms & conditions of Facility Documents conform to credit decision and legal requirement.
  • Validate fulfilment of conditions precedent, control limit availability in systems in conformity to credit decisions and documentations, follow up on condition subsequent, documents/temporary waiver
  • Validate the framework of required covenants in the ‘Covenant Manager’ tool, against executed credit agreements
  • Deal implementation: ensure credit transactions recorded in BNPP Systems are in line with credit decisions and compliant with rules and procedures, working closely with Front Office Credit Analysts;
  • To certify/validate the risk data integrity in various risk systems, in conformity with credit decision and of risk data related to Guarantors and guarantee records
  • To regularly monitor any anomalies in legal documentation and expiry date of legal documentation.
  • To alert Risk Corporate, Business Head and Management on any indication of drift of risk profile during the control missions

Loan Services Middle Office

  • Perform LSMO BAU activity tasks, contributing to production and quality targets through out the client loan life cycle
  • Lead to ensure team functions in accordance with procedure, i.e. responsible for executing loans drawdown, rollover, repayment, transfer, interest and fee calculations etc
  • Manage and promote good relationships with stakeholders like RM, Loan Services Back Office (India) and External interlocutors (i.e. Agent Banks)

Client Referential

  • ·       Supervise the team activity ensuring quality and that Client static data administration, Client Account administration and Client Static data integration of operational events and activities are in accordance with defined procedures and Compliance rules
  • Perform the Referential team BAU activity tasks, contributing to production and quality targets daily (when needed)
  • ·       Contribute to transformation and rationalization projects within the team

Regulatory Reports

  • ·       Lead to ensure accurate and timely reports submission, proper deployment of regulatory evolution & requirements that related to Credit Operation, Loans and Referential i.e. DMS, RDT, SLL
  • ·       Supervise the Regulatory Data Transformation Project (RDT) which related to Credit area. This includes the coordination with BOT, Group IT, and other internal stakeholders

Team Leading

  • ·       Monitor task allocation and staff absences, support team members with work prioritization and planning
  • ·       Support the team members with production issues and escalate when needed
  • Contribute to successful delivery of projects, systems and control reports enhancement with adequate UATs
  • ·       Provide leadership and overall management (bottom-up approach) in areas of streamline & improve the processes to ensure speed, accuracy, standardization, and efficiency is achieved.
  • Focus on adequate risk & controls culture and management, regulatory & compliance controls are well understood. Gaps (if any) are clearly recognized and risk evaluated.
  • Contribute to the definition and performance of the necessary controls/action plans for the activity, in order to identify operational risk areas and ensure that the activity is delivered to a high quality standard
  • ·       Development of all team members through operational coaching and training
  • ·       Keep active communication with stakeholders and management for the necessary alignment of responsibilities and governance within
  • ·       Support to overall CEP & CO organization on regional and global initiatives plus projects. Replace Head of Department in case of absence or when needed, ensuring production management tasks and providing reports and information to the Management
  • Promote and contribute to the implementation of a common culture, continuous improvement mindset and ONE Team approach within CEP & CO, and promote individual initiative, autonomy and versatility

  • Degree in Banking and Finance or equivalent with at least 10 years of experience in credit/loan documentation. Client Referential area is a plus
  • Experience in people management and development
  • Diligent, organized, and meticulous with keen eye for details.
  • Open mindset with willingness to learn and is receptive to transformational changes.
  • Fast learner
  • Both a team player and active independent contributor
  • Possess strong interpersonal, communication and leadership skills
  • Excellent English