Hanoi Operations Officer

1. Operations:

• Handle hit clearance for funds transfer
• Receive Cash payments instructions of Clients and perform call back (if any) and scan it to BNPP HCM Cash Ops via Elinx.
• Process remittance request of Hanoi client via e-mail
• Process e-tax transactions of Hanoi client.
• Collect fee charge in TACBIL for payment transactions, Audit confirmation, Bank confirmation; Update tariff of Hanoi clients into record file.
• Extract EOD report in CITAD for Hanoi Branch.
• Ensure smoothness and accuracy for daily banking operations
• Contact Hanoi clients for required supporting documents.
• Handle clients’ inquiries

·         Daily prepare AML (Anti Money Laundering) report and send it to checker for validation

·         Perform daily ORUS check

·         Issue VAT invoice manually if requested.

·         Set up interest rate on current account and OD rate as instructed by TB; follow up debit advice for transaction (if required)

·         Other tasks assigned from time to time

2.Back-up audit confirmation preparation of Hanoi CEP:

• Back-up and share audit confirmation task of Hanoi CEP per client request on annual basic and ad hoc basic

3.Back-up client referential task of Hanoi CEP:

• Register receipt of documents in log sheet and confirm the receipt of original dox when head of ITO remote-works / works from home
• Scan relevant documents to Hanoi CEP officer (when she works from home) or to HCM CEP team (when HCM CEP team is back-up for Hanoi CEP officer)
• Check daily dormant report 11366
• Raise MAO, scan and safe-keep static data request

4.Back-up credit document handling task of Hanoi CEP

5.Fully back-up among Hanoi Operations team

Contributing Responsibilities

Compliance:

• Bring Direct contribution to BNPP operational permanent control framework
• Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls
• Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified.
• Comply with internal and external regulatory and compliance requirements
• Comply with the BNPP standards of Code of Conduct
• Comply with the BNPP IT Security policies

Anti‐Money Laundering / Financial Sanctions “AML/FS”) related duties: Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS‐related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.