Information on the Whistleblowing Policy

We hereby inform that BNP PARIBAS Malaysia Berhad operates a whistleblowing system, in accordance with BNP Paribas Group and local regulatory requirements.

The whistleblowing process enables all of the Bank’s employees and third parties such as contractors, consultants and interns to report in confidence to the Bank any concerns or suspicions of any illegal, unethical or questionable practices they may be aware of.

This whistleblowing policy covers, but is not limited to, the following:

  1. Fraud and corruption;
  2. Violation of regulations such as those on money laundering, terrorism financing, financial embargoes and protection of client interests;
  3. Unethical behaviour or dishonesty acts; or
  4. Unacceptable or fraudulent market practice.

Employees or third-parties acting in good faith who report via the whistleblowing process, shall not be punished, dismissed or be subject to any kind of discriminatory measures, whether direct or indirect, merely for having taken an initiative that falls within the whistleblowing policy as outlined above.

Contact for whistleblowing:
Telephone: +603-21798318 
Whistleblowing platform: bnpparibaswhistleblowingplatform.ethicspoint.com
Postal address:
BNP Paribas Malaysia Berhad,
Vista Tower, Level 48A, The Intermark,
348 Jalan Tun Razak, 50400 Kuala Lumpur
Attn: Chief Compliance Officer

In case of whistleblowing, the initiator has to give his/her name and address. If the initiator is a legal entity, the name, the official site and the name of the legal representative of the entity are to be given. The Bank has the right to disregard anonym notifications or cases when the initiator cannot be identified. The initiator has to declare that his/her notification is done under the whistleblowing procedure and that he/she submits such notification in good faith about facts he/she is aware of or he/she reasonably presumes that they are true. The identity of the initiator remains confidential in all phases of the investigation; this information may be only shared with those involved in the investigation of the case.

Our Bank investigates all whistleblowing notifications, subject to the correct formal requirements. The persons involved in the investigation treat all information relating to the whistleblowing notification as strictly confidential. The Bank may inform the whistleblower about the result of the investigation and measures, to the extent legally permissible having regard to the rules on banking secrecy and privacy of personal data or other legal constraints.