Position Purpose

The purpose of this position is to support the Institutional, Wholesale, Retail and Wealth business in Australia / New Zealand with end to end product development, product management and marketing initiatives to grow and diversify the asset and client base.

Key Responsibilities

 Marketing Management
* Coordination, development and sign-off of product related marketing materials, including product related presentations, commentary for investment reports, commentary for product related eDMs and adapting offshore product thought leadership to suit local needs.
* Support for creation of marketing material for new onshore products eg. investment reports, brochures, presentations, infographics, website pages, press releases etc.
 * Support advertising initiatives from a product perspective to drive launch and ongoing momentum campaigns  
 * Be the subject matter expert in product content production – which includes, but not limited to, capabilities and product positioning, advertorial, thought leadership pieces, macro views and insights, etc.

 Product Development and Management
 * Intensive market research to identify strategic and appropriate asset classes, product structures and distribution methods to ensure BNPP AM success when launching new products.
* Development of existing and new investment solutions for the Institutional, Wholesale, Retail & Wealth Distribution channels. Build & execute a roadmap for BNPP AM Australia & New Zealand product evolution/new products to be launched. Align with overall 2030 business strategy.
 * Research of industry and competitor trends that will support the sales teams and promote the success of new investment offerings.
 * Become an integral part of the product engineering and strategic marketing function within BNPP AM regionally (Hong Kong) and globally (Paris) to ensure that the Australian business remains connected and informed about all relevant projects and initiatives.  
 * Creation of offer documents for new onshore products.
 * Manage the Product Disclosure Statement process for existing products, track changes at Luxembourg Fund level, Target Market Determination support, RIAA certification support
 * Engage with Investment Managers globally to respond and be a central coordination point for onshore sales queries for existing products
 * Coordination with internal (Compliance, Legal, Finance, Marketing, Operations, Client Service) and external service providers (Equity Trustees, BNP Paribas Securities Services, State Street and SS&C) where required to support the product management process.

 Strategic Analysis
* Competitor analysis and benchmarking using external databases such as eVestment, Lonsec, Rainmaker and Morningstar Workstation. Amplify BNPP AM competitive edge on product sustainability.
 * Create marketing presentations to support product competitive positioning, as requested by clients / prospects
 * Research and promote connectivity within the broader BNPP AM network (including AXA IM products) to identify relevant, competitive and in demand strategies that could be successfully introduced to the Australian and New Zealand market. 
 * Research of industry, market and competitor trends that will support the sales teams and ensure success when defending existing strategies.
 * Collaborate with Product Marketing teams in Europe on ways to enhance and streamline competitor analysis from a product marketing perspective.

 Business Development
 * Support the local RFP / RFI process for prospects, researchers and consultants. 
 * Coordination with Wholesale team for the researcher rating process and associated data requests.
 * Coordination with Client Service for platform onboarding requests. 
 * Preparation of FSC and periodic standard Due Diligence questionnaires semi annually to suit local marketing requirements. 
 * Attend client / prospect / researcher meetings with the sales team as and when required to support from a strategic product and sustainability perspective.
 * Marketing support from a business development perspective eg. hosting product related webinars, product content generation to support Partner Sponsorships (eg. PCF, i3, Inside Network etc)

 Competencies (Technical / Behavioral)
 * Knowledge of and interest in investment markets
 * Analytical and ability to see market trends
 * Hard working and conscientious
 * Strong attention to detail 
 * Proactive and ability to work unsupervised
 * Strong organisational skills, deadline driven
 * Well-honed communication skills
 * Good interpersonal skills, collaborative and a strong team player
 * Ability to coordinate multiple stakeholders

 Specific Qualifications Required
 * Undergraduate degree
 * At least five years’ experience in a similar role. Required.
 * No more than 15 years’ experience in a similar role. 
 * Excellent written, verbal and presentation skills and the ability to communicate effectively at all levels.
* Ability to build strong internal and external relationships.
 * Ability to work flexible hours and manage time effectively.

What is this position about?

Processing of Corporate Actions income and events for SG and HK booking centres.

What would be your typical day at BNPP Paribas look like? 

  • Reconciliation with custodian payment advices for coupons / redemptions / dividends / mandatory events, and to process payments to clients.
  • Checking on custodian pre-notifications on coupons / redemptions / mandatory events, and to prepare pre-advices / notifications to FO / clients.
  • Liaising with custodian & front office for income & mandatory event queries.  
  • Checking of daily cash breaks to process pending payments and to resolve booking issues if any. 

Primary Role Responsibilities

In this role, you will

  • Timely and accurate data entry for processing of all Incomes/Corporate events.
  • Liaise with custodians for clarification on incomes/events.
  • Handle queries from RMs/MAs/Custodians on the incomes/events.
  • Handle cash / security breaks to account for all payments made by custodian. 
  • Check and control entries for commission fees collected or update waiver file if fees are waived.

Other contributions

  • Participate in UAT.
  • Participate in workflow improvement processes. 
  • Participate in ad hoc projects.

What is required for you to succeed?

  • Knowledge of equity/bond/derivatives
  • Meticulous with details
  • Good team player
  • Strong interpersonal, communication skills

Required education/certification/licenses

  • Bachelor Degree or equivalent

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

The Global Market Quantitative team is responsible for designing and developing the models used for pricing, risk management and relative value. GM Quants contribute to the development and support of the pricing and risk management platform. With around 200 people globally, the quantitative research team is present in Europe, Asia (Singapore, Hong Kong, Tokyo, Mumbai) and the Americas. 

Key Responsibilities

  • Development and implementation of models used for pricing and risk management, with focus on Linear Rates and FX Products:
  • Implement pricing and risk management models that correctly capture the specificities of Asian markets (onshore/ offshore, discounting, curve marking)
  • Participate in the development of the global flow pricing and risk management platform and library
  • Participate in the global quantitative research in FIRST – Global Macro Flow
  • Design innovative analytic approaches
  • Develop new derivatives related research tools
  • Support trading desks 
  • Liaise with relevant internal risk functions when necessary: Legal, Compliance, Market and Credit Risk Management
  • Attend relevant training courses to maintain appropriate regulatory, product and technical skill
  • Maintain open communication with team and direct line management to fulfil firm notification requirements and pass on client concerns
  • Directly contribute to BNPP operational permanent control framework

Competencies (Technical / Behavioral)

Core Competencies

  • Strong technical skills in applied mathematics
    • Strong programming skills (C++ / C#, Excel, Python, etc.) 
    • Some knowledge of quantitative finance (rate models, curve construction, risks, volatility)
  • Drive for Results ‐ Delivers high quality work and ensures decisions are implemented timely and efficiently
  • Risk Awareness ‐ Demonstrates a good awareness of risk and fundamental risk concepts
  • Corporate role model, integrity & ethics ‐ Acts with discipline and high ethical standards placing the interests of the Bank ahead of personal agenda
  • Team Player ‐ Works effectively in a team, Collaborating and sharing information and solutions with colleagues, with other teams and stakeholders
    • Client Focus ‐ Sees stakeholders as well as external clients as customers

Technical Competencies

  • Market, Products & Business ‐ Is genuinely interested in financial markets and continually learning and staying abreast of new developments. Is able to evidence a good appreciation of economics and market dynamics, with enough understanding to present views on market conditions and trends
  • Business Risks ‐ Understands the market, credit, operational, compliance, legal and reputational risks of his/her activity. Evidenced as a good sense of risk/return analysis for business areas covered

Specific Qualifications Required

  • Masters or PhD in Engineering, Applied mathematics or Mathematical finance would be an advantage
  • Graduate to 2y of experience
  • Balanced profile between market knowledge / programming skills / math

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

        • BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

        • BNP Paribas MixCity which fosters better representation of women at all levels of the organization

        • Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

        • BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

 Business Change Management (BCM) resides under the Client Delivery Division of BNP Paribas Securities Services. It oversees the program, project and change portfolio for the division across Australia and New Zealand as well as participation in regional and global projects when required. The team collaborates closely with business partners, clients and vendors to deliver to organisational objectives. The team is comprised of a number of project delivery functions, this role is with the Portfolio Management Office (PMO), whose key functions are:

 * Project Governance and Controls
 * Financial Management
 * Project Methodology 
 * Quality Assurance
 * Project Portfolio management (PPM) and reporting
 * Capacity Management
 * Continuous improvement across all of these areas

 The purpose of the PMO and this role is to improve the consistency, predictability and efficiency of project delivery, support the project management capability, and provide visibility and MI to senior management to support the management of the portfolio of change.   

Responsibilities

 This role will be responsible for or contribute to the below:

 * Ensure the BCM portfolio roadmap and pipeline are kept up to date and accurate, and provide visibility to relevant stakeholders
 * Contribute to the preparation of Portfolio Governance Committee (PGC) papers to enable effective selection and prioritization of projects
 * Provide support to Project Managers in preparation of PGC submissions and QA of these 
 * Contribute to the maintenance and continual improvement of the project delivery methodology with consideration of industry best practices
 * Assist in governing the gate approvals and status reporting for the portfolio of projects, working closely with the Portfolio manager and Project managers
 * Contribute to the Financial management of the portfolio – prepare, track and monitor headcount, budgets and actuals
 * Tracking and reporting of resource utilisation, including forecasting resource capacity and facilitating the resolution of resource contention
 * Become well versed in and safeguard the integrity of the BCM change delivery framework by ensuring compliance to the framework by all programs, projects and changes
 * Enforce quality assurance by regularly reviewing to ensure that project artefacts are consistent, complete and timely
 * Maintain the BCM portfolio risks and issues log ensuring regular reviews and appropriate escalation when required
 * Investigation and implementation of tools and techniques to assist in PMO and project management processes

 Technical & Behavioral Competencies

 Technical:

* 5+ years’ experience within a PMO function or as a project manager in Financial Services, with involvement in some or all areas described in the Position purpose and responsibilities
 * Strong understanding of the project lifecycle
 * Knowledge of Waterfall methodologies and Agile delivery 
 * Advanced communication skills (verbal, written, listening)
 * Highly developed attention to detail
 * Strong numeracy skills – able to track and report complex budget information in a clear and consistent manner
 * MS Excel – Advanced
* MS Project, Word, PowerPoint – Intermediate/Advanced
* JIRA & Confluence – Intermediate/Advanced

 Desirable:

 * Experience working within an enterprise PMO
 * Experience in custody or back-office administration for the funds management industry
 * Sharepoint administration experience
 * PowerBI report creation/ maintenance experience.

 Behavioral:

 * Planning, Organising & coordinating: Establishes courses of action for self and others to ensure that work is completed efficiently and according to deadlines
 * Attention to detail: Ability to focus on what matters, and achieve thoroughness and accuracy when accomplishing tasks 
 * Drive for Results: Continually focuses on achieving positive, concrete results contributing to business success
 * Client Focus: listens to and understands the client; anticipates and is flexible to customer needs, giving high priority to client satisfaction
 * Negotiation & Conflict Resolution: Negotiates & mediates sound agreements in situations where there is disagreements or differences in interests
* Decision Making: Identifies and understands issues, problems and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
 * Dealing with Ambiguity: Ability to continue to be effective in ambiguous circumstances
 * Building Team Spirit: Building a supportive environment, where staff understand and work together to achieve team goals, in an atmosphere of mutual respect and enthusiasm
 * Adapt well to change: BP2S is a flexible and fluid organization – ability to adapt and respond in a changing environment

 Other/Specific Qualifications (if required)

 * Degree qualified in Business, or related discipline; and/or relevant work experience in a similar role

Position Purpose

The Internship Program is a 6-month program designed to equip graduates and junior sales with the technical skills and individual competencies to embark upon a successful career in the financial industry, particularly in Sales and Trading. This opportunity includes relevant on- the- job training and learning from highly experienced team members. 

Responsibilities

Direct Responsibilities

  • Promote the firm’s brand, products and service to new and existing clients
  • Work closely with Senior Marketers to

           – Prepare daily flow report, vol runs, hit ratio, etc.

           – Ensure daily client contributions are accurately captured and recorded

           – Ensure all clients details are accurately entered into management reporting systems      

           – Prepare and update presentation materials for Sales pitch

           – Update call reports into CRM tools (CRM Lite)

           – Prepare market data, research and other factual information for clients 

  • Work closely with relevant functions in the bank

          – Coordinate with operational support functions to facilitate/ monitor the settlement process          

          – Coordinate with client on-boarding team to ensure account setup requests are actively followed

          – Coordinate with other teams for clients’ events

  • Maintain open communication with team and direct line management to fulfill firm notification requirements and pass on client concerns

Contributing Responsibilities

  • Direct contribution to BNPP permanent control aspects as stated in the key results areas
  • Be a role model, supporting and fostering a culture of good conduct
  • Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
  • Consider the implications of your actions on colleagues

Technical and Behavioral Competencies 

Proactive, driven individuals with the desire and capacity to learn and a willingness to challenge and innovate. Here are some skills we’d like to see from our intern candidates:

  • Interest in and knowledge of different type of Sales (Macro/Mast/Solutions) across Corporate and Institutional clients
  • Demonstrate methodical, logical, systematic and solution-driven approaches
  • Strong drive to exceed expectations and take initiative
  • Great multitasking and time management skills
  • Strong analysis and judgement
  • Meticulous accuracy with a keen eye for detail
  • Confident verbal communication and networking skills
  • Team player
  • Enthusiastic self-starter
  • Demonstrate commercial awareness and a keen interest in current affairs and finance topics
  • Excellent spoken and written English
  • Proficiency in Microsoft office MS Office tools, VBA and other coding languages is also preferred
  • Additional languages are an advantage

Specific Qualifications

In addition, the following skillsets would be considered a plus 

  • Data, Regulatory and Investment Banking knowledge
  • Strong Macroeconomics background with a Transversal Financial Markets view
  • Transaction processing and data capture

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey 

BNP Paribas – The Bank Of Green Changes 

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

  • The role reports Head of Sustainability & Structured Trade Solutions for TB APAC. 
  • The candidate shall steer sustainability and structured trade topics across Transaction Banking APAC, leveraging on TB APAC sales and structurers to execute mandates. 

Responsibilities

Manage, develop and grow the Sustainable Trade product offering for TB APAC:

  • Sustainability Strategy & Vision: Define and implement a long-term strategy to drive growth in Sustainable Transaction Banking, including setting targets, identifying revenue opportunities, and aligning the portfolio with client action plans. 
  • Education & Advocacy: Act as a regional champion to educate staff and clients on sustainable finance, represent the bank in external forums, and collaborate with communications teams to produce impactful marketing materials.
  • Product Innovation & Deployment: Conceptualize and deploy innovative sustainable products and data-driven solutions by working transversally across global banking functions and specialized ESG groups.
  • Origination, Structuring & Industrialization: Support sales teams in client engagement while operationalizing frameworks to ensure sustainable assets and liabilities are seamlessly integrated, coded, and industrialised.
  • Risk Management & Governance: Oversee the integrity of ESG deal structures to mitigate credit, operational, and greenwashing risks, while providing expert recommendations to senior leadership and Risk Committees.

Collaborate with GTS sales and product teams to develop Structured Trade Solutions offering for TB APAC:

  • Complex Structure Design & Approval: Structure and advise the sales team on intricate, uni or multi-product trade structures covering receivables, inventory, capex, and guarantees.
  • Governance & Stakeholder Sign-off: Secure formal approvals for complex mandates from TB Management, Credit Committees, and key governance bodies. Work with internal stakeholders viz. compliance, legal, finance, tax, etc. as required for structuring. 
  • Collaborative Market Engagement: Partner with GTS Sales, Trade Syndications, and Coverage teams to proactively market structured solutions.
  • Cross-Functional Synergy: Drive TBA/GCM collaboration through active participation in specialized forums to promote integrated offerings.
  • Pipeline Management & Landmark Execution: Maintain a robust pipeline of structured-trade assets with a focus on closing high-profile flagship deals.

Technical & Behavioral Competencies

  • 10+ years of experience and solid track record in Trade Finance/transaction banking structuring, risk, sales & marketing, including credentials in delivering complex mandates / products. 
  • Bachelor’s (or higher) degree in Banking, Finance, Law, Business or a closely related field.
  • Proven ability to pitch, negotiate and close deals; professional, clear communication with senior management, internal departments, and external clients.
  • Quickly identifies problems, evaluates options, makes decisive recommendations and involves appropriate stakeholders.
  • Sets and maintains rigorous quality standards; efficiently prioritises tasks to deliver accurate results within agreed timelines.
  • Advanced skills in AI, Microsoft Excel, Word, and PowerPoint for analysis, reporting and presentations.
  • Consistently communicates reliably and confidently with internal and external stakeholders; fosters teamwork by providing support, encouragement, and recognition of achievements.

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships. 

 Worldwide, BNP Paribas has a presence in 68 markets with more than 193,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region. 

* excluding partnerships

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

Position Purpose

The Business Change Management (BCM) team is charged with controlling, managing, and delivering a range of Programs, Projects and Change Initiatives for the CIB Securities Services business across Australia and New Zealand. 

The team have a requirement for an experienced business test analyst to execute testing with our business on critical projects, reporting to the Business Test Manager.  

The Business Test Analyst is responsible for:

· Contributing to the overall test plan and run sheet.

· Input and maintain test objectives matrix for user acceptance testing and joint user acceptance testing.

· Input into the test environment set ups including data cuts, refreshes and code deployment.

· Understanding the business requirements and converting them to test cases.

· Involvement with user acceptance testing activities including test execution with business users and defect retesting.

· Creation and/or sourcing of test data.

· Defect triage, tracking and issue resolution.

· Input into regular status reporting on testing progress including defect reporting.

· Awareness of the project risk assessments for testing and ability to identify and escalate any risks in a timely manner.

· Assist with the client engagement for all joint testing activities.

· Contribute to test completion reports.

· Contribute to project post implementation reviews and reporting to the business test manager.

· Contribute to continuous improvement of the testing practice.

Responsibilities

· Controlling – keep projects on track by:

    • Measuring: checking test progress toward meeting its objectives.
    • Evaluating: determining the cause of deviations from the plan.
    • Correcting: Taking corrective actions to address deviations by managing risks and issues.
    • Achieving the above by defining baselines, tracking test progress, and test status reporting, determining, and taking corrective actions.

· Stakeholder Management:

    • Working with project managers, Business analysts, Operational teams, and subject matter experts. 
    • Working with IT locally & globally
    • Business partnering with stakeholders internally and externally (clients, vendors, regulators).

Technical and Behavioral Competencies required

· Planning & Execution: Establishes courses of action for self to ensure work is completed efficiently. Effectively manages own time and resources to meet deadlines and quality standards.

· Team development: Optimises performance through working together. Understands how different individuals bring different skills and approaches. Works together to achieve collective goals.

· Accountability: Committed to achieving the organisation’s objectives. Demonstrates perseverance and is accountable for own actions.

· Attention to detail: Ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work.

· Client Focus: Complete commitment to provide professional, intelligent, and timely responses to our clients’ needs and to changes in the market.

· Collaborative approach: Supports and shows respect for others. Puts people first, and works effectively with individuals, teams, and clients.

· Impact & influence: Creates a positive and professional impact on others. Uses effective strategies to win others over. Exhibits persuasive representation of team and business objectives.

· Risk awareness: Adheres to the organisation’s processes and procedures. Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk.

· Technical competency: Understanding of SQL / ability to write queries for troubleshooting purposes.

Experience and Qualifications required

Required:

· 5 years + testing experience.

· Experience working with an offshore team.

· Experience in Customer (internal/external) facing roles.

· Working knowledge of IT systems and environments.

· Test automation experience with Selenium and UFT.

· Experience with applications like TFS / JIRA / Confluence.

Desirable:

· Knowledge of custodian and/or funds management administration.

· Experience with financial institutions.

· Experience working with testing repository tools like Octane.

· Tertiary qualification in IT.

 

Position Purpose

1.    Oversee the technical support for the suite of APAC International cash management software and applications – Money Transfer System (MTS), Client Account Management System (CAMS), Suspend Management Service (SMS) and Cash Management Store (CMS).

2.    Monitor the production results, quality and performance of above mentioned international cash management software & applications solutions implemented in the organization.

3.    Oversee the support of above mentioned international cash management software & applications and provide technical expertise to ensure high availability of applications and therefore reduce the risk of non-availability of applications to the external clients.

4.    Role requires strong working knowledge for the combination of legacy – Mainframe JCL, DB2/SPUFI, TIBCO and modern technologies – Control M, Oracle/SQL, Linux, Dynatrace, Grafana & Helios software.

5.    Coordinate with Global MTS, Global Monitoring and Business Analyst teams to guarantee that solutions and projects based on the application software are correctly aligned with APAC international payment flow requirements and implemented. 

6.    Performs technical, functional sanity checks and tests, prior implementation of the fixes and system changes to the production.

7.    Act as an escalation point for critical technical issues raised by APAC region users and address them quickly to ensure minimal service disruptions.

8.    Perform post incident review and ensure root cause analysis (RCA) is performed to prevent recurrence.

9.    Ensure that backup procedures are in place and that the application can be recovered quickly in the event of failure. Support Disaster Recovery Test and Business Continuity activities.

10.    Provide regular updates to management regarding application performance, project statuses, and risks.

11.    Champion knowledge transfer, documentation and automation initiatives to uplift the Singapore team support capability.

12.    Analyze and challenge existing support processes to achieve continuous improvement.


Responsibilities

Area Responsibilities

Change & Release Management

  • Support change management processes and application releases; sign off on technical readiness for APAC deployments.
  • Participate in Disaster Recovery testing, Business Continuity activities and post security patch health checks.

Technical Architecture & Optimization

  • Champion the technology stack across the APAC Payments & Cash management ecosystem.
  • Identify the repeated work and automate to improve team’s operational capabilities

Stakeholder & Business Analyst Alignment

  • Partner with Business Analysts & Development team to ensure production problem artefacts are addressed timely. 
  • Provide clear status updates to business users, senior management and external vendors/regulators.
  • Partner with Operations teams in APAC to develop an operational contingency for international payment applications in APAC. 

Global Collaboration

  • Work with the Global MTS team to assess that any application change is fully assessed for impact on APAC payment flows. 
  • Coordinate with Global MTS for fixes required by APAC specific MTS processes.
  • Align with the Global Monitoring team to implement and maintain business level monitoring (Dynatrace, custom alerts).

Application Support & Incident Management

  • Own level two software support for Cash International applications; drive incident resolution, root cause analysis and timely work arounds.
  • Coordinate preventive and corrective maintenance, including weekend/holiday on call duties.
  • Lead problem management activities, ensuring permanent fixes are prioritized and delivered.

Knowledge Management & Continuous Improvement

  • Document SOPs, run books and knowledge base articles; drive cross training of team members.
  • Analyze existing support processes, propose and implement continuous improvement initiatives.

Technical & Behavioral Competencies

Technical

  • Mainframe JCLs, SPUFI DB2
  • Oracle PL/SQL, SQL tuning, performance optimization
  • Linux/UNIX – scripting (Shell, Python) and system administration
  • TIBCO (EMS, Business Works) – middleware integration
  • Dynatrace, Grafana, Helios – application performance monitoring
  • Control M Distribution
  • JAVA/J2EE, WebSphere/Tomcat/JBoss
  • IBM MQ & Mainframe interfaces
  • ITSM tool: ServiceNow
  • Collaboration platforms: SharePoint, Confluence
  • Strong debugging and root cause analysis skills


Functional

  • Deep understanding of international payments ecosystem – clearing systems and cash management processes
  • Working grasp of double posting accounting treatment and end of day/month batch runs
  • Solid grasp of ITIL concepts (incident, problem, change, release management)
  • Experience in supporting international payments in the APAC region

Behavioural

  • Excellent communication and stakeholder management skills; able to convey technical details to business users
  • Results and client oriented with a proactive “can do” attitude
  • Technical lead and Team player with strong analytical mindset; capable of working independently while escalating appropriately
  • Mentoring attitude – able to up skill junior and offshore team members
  • Strong interpersonal skills; able to influence across geographies (India, Paris, Brussels)

Specific Qualifications 

Qualifications

  • Bachelor’s degree in computer science or related disciplines.
  • Good command of spoken and written English.

Experience

  • ≥ 8 years of Application support with at least 3 years of experience in leading team of cash management / international payment software and applications in APAC
  • Hands on expertise with the technology stack combination listed
  • Proven record of coordinating globally distributed teams and delivering APAC specific solutions
  • Experience authoring and executing contingency / DR plans

Customer/Supplier Relations:

Internal:

  • Customers
    • Business lines, Client Service Desk, Middle Office & Back Office 
  • Suppliers
    • Infra admin and other interfacing IT teams 

External:

  • Vendors of cash management international payment solutions.
  • APAC Regulator like – BCS, MAS, HKICL, Paynet etc

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

  • BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
  • BNP Paribas MixCity which fosters better representation of women at all levels of the organization
  • Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
  • BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

The Equity Derivatives (EQD) Salesperson (Graduate) is responsible for supporting the delivery of bespoke hedging and investment solutions to institutional and distribution clients. This role serves as a critical link between market insights and client needs, focusing on mastering product knowledge, execution excellence, and relationship management to drive business growth within the Equity Derivatives desk. 

Principal Role Accountabilities

  • Support client engagement by preparing high-quality marketing materials, bespoke client presentations, and responding to RFPs to support the sales lifecycle.
  • Ensure seamless trade execution by mastering the booking and processing of OTC and listed derivatives, maintaining high accuracy and adherence to bank protocols.
  • Assist in facilitating informed decision-making for clients by monitoring market activity, revenue trends, and deal valuations to provide timely updates.
  • Support risk management frameworks by performing credit exposure modelling and ensuring all activities comply with legal, regulatory, and internal risk limit guidelines.
  • Optimize desk efficiency through the proactive maintenance of client databases and CRM systems to ensure data integrity for the broader Global Markets team.
  • Build technical expertise in structured products and client solutions to transition from a support capacity to an active contributor in the sales process.

Other contributions

  • May perform other duties and responsibilities that management may deem necessary from time to time, including: 
  • Collaborate with cross-functional teams (Middle Office, Risk, Compliance, and IT) to improve internal workflows and operational excellence.
  • Participate in internal training and professional development initiatives to enhance departmental knowledge and market presence.

What is required for you to succeed?

  • Technical Skills: Strong quantitative and analytical capabilities with the ability to interpret complex financial data and market trends.
  • Communication: Exceptional verbal and written communication skills, with the ability to present ideas clearly to both internal stakeholders and external clients.
  • Education: A recent university degree (or expected completion within the current academic year) in Finance, Economics, Mathematics, Engineering, or a highly quantitative discipline.
  • Software Proficiency: Advanced proficiency in Microsoft Excel; familiarity with Bloomberg or similar financial terminals is highly regarded.
  • Mindset: A proactive, self-starting attitude with a strong desire to learn the intricacies of derivatives markets and a high level of attention to detail.
  • Compliance: A commitment to maintaining the highest standards of professional integrity and regulatory compliance.

Desired knowledge, skill, experience: 

  • Prior internship experience within Global Markets, Equity Derivatives, or a related financial services function.
  • Understanding of basic derivative concepts (Options, Forwards, Swaps).

About BNP Paribas

BNP Paribas is a top-tier European and international banking establishment, with an uninterrupted presence in the APAC region since 1860 and in Australia since 1881. Combining global expertise and local know-how, BNP Paribas in Australia and New Zealand delivers solutions to our clients through Corporate and Institutional Banking and Asset Management – a bridge between corporate and institutional clients.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

  • BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community.
  • BNP Paribas MixCity which fosters better representation of women at all levels of the organization.
  • Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
  • BNP Paribas CulturAll which celebrates diverse backgrounds.

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at bnpp.hrss.recruitment.admin@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

•    The position of Investor Services CAM (Client Account Manager) at VP level, in BNP Paribas Investor Services Department is to lead the CAMs team on their day-to-day reporting, client service work and projects and coordinate with the Trade Processing and AML Teams.

•    Work as a professional partner with the Department Head, Clients and all internal stakeholders.

•    As a senior member of the Investor Servicing team, this position aids in the training, supervision and resource allocation of the teams in APAC and acts as a Deputy to the Department Head. This requires a firm knowledge of investor services concepts, ensuring that the team adheres to fund documentation requirements and internal procedures

•    Provide suggestions for efficiencies, process improvements and support the Department Head in all aspects of running the department.

•    This role requires the ability to address client and investor issues and concerns on a day-to-day basis, pulling in internal resources and engaging internal stakeholders in the process.  

•    In addition, contribute to ad hoc projects either for specific client or internal team strategic initiatives such as process improvement, system upgrades and enhancements.  The role is a professional partner with clients, investors and all internal stakeholders.  Written and spoken knowledge of Mandarin is an advantage for some of our key clients.

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

•    Assist in managing the resources of the Investor Services CAMs (Client Account Manager) Team and act as key point of contact for Clients/Investors and other departments and act as Deputy for the Head of the Department

•    Maintain and develop trust based relationships with Clients/Investors and Investor Services staff within the APAC offices

•    Ensure a satisfactory and high quality level of service is delivered to Clients/Investors and that queries and requests are dealt with efficiently, in a professional manner and within the agreed Client SLA

•    Responsible for ensuring accurate reporting to Clients/Investors and BNP management.  

•    Take responsibility for all assignments and requests from the Department Head

•    Act as an escalation point and deal with difficult issues not being handled by staff

•    Ensure work processing, reporting and delivery of services is executed in a controlled environment, with strict adherence to BNP Paribas’ internal guidelines as well as the relevant Funds’ external regulatory environment

•    Represent the team to attend Client meetings, auditor meetings, inter-department meetings and Client/Investor Due Diligence reviews 

•    Participate in goal setting, career development and periodic feedback for direct reports as well as train and coach staff to enhance performance 

•    Lead projects such as Fund/Investor Audits, FINRA Recertification, FATCA/CRS Filing and Reporting, ISAE review as well as periodic OPC, ORC and IG audits/reviews

Risk and Compliance:

•    Ensure IS Department procedures, BNP internal controls, compliance and regulatory obligations are followed 

•    Ensure processing, reporting and delivery of services is executed in a controlled environment, with strict adherence to BNP Paribas’ internal guidelines as well as the relevant Funds’ regulatory environment

•    AML/CFT risk awareness and complete all identified mandatory training to ensure understanding of relevant/applicable Group policies (including but not limited to financial security related matters) and to escalate any irregularities where necessary. To also ensure that his/her team has completed and will adhere to the same. 

•    Ensure relevant risk migration controls including authentication check and vigilance screening are performed by the team when processing manual instruction as required by the Bank policy and local regulations if applicable

Other contributions:

•    Make recommendations where improvement is identified to enhance Client/Investor satisfaction and improve efficiencies

•    Assist in new mandate pitching meeting and provide FTE estimates for prospective clients as well as coordinate and manage fund documentation and structure reviews and on-board new clients

•    Contribute to projects such as FATCA/CRS Filing and Reporting, SFC and other Client reviews, along with BNP Risk, Operation Control, Internal Audit, Periodic Quality Testing and the annual ISAE review and client DDQs.

•    Contribute to system updates, new initiatives and amendments to processes and procedures

Conduct:

•    Adhere to the BNP Code of Conduct and act accordingly internally, when facing clients and investors and escalate any irregularities where necessary  

•    Complete all identified mandatory training and additional training as agreed

•    Ensure queries and requests from investors / clients are dealt with in a timely and professional manner 

•    Maintain and develop trust-based relationships with investors/clients 

•    Partner with clients by providing professional advice and resolutions where required 

•    Represent the team in client, auditor and inter-department meetings. 

•    Collaborate with other team members and aid in BAU and projects

What is required for you to succeed?

•    Approachable, positive working attitude and mindset

•    Working knowledge of Investor Services roles and delivery requirements

•    Team oriented and collaborative individual who takes initiative and ownership of assigned responsibilities 

•    Detail oriented, able to accurately process high volumes of activity

•    Ability to work under pressure with strong problem-solving skills


About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year