Position Purpose

The Transitions Manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation into the BNP business units. The role would suit someone with extensive market knowledge and experience, with a strong understanding of third party investment manager, client and custodian requirements. Fund accounting (and preferably HiPort) experience would also be highly beneficial. 

Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. 

Purpose of Department 

The Client Solutions team is responsible for delivering all BAU client-led change.  Primarily this will involve client transitions, restructure requests, and operating model changes.  Team members require a solid understanding of Stakeholder Management by applying project management principles combined with an agreed communication and governance framework.

The core product areas covered by Client Solutions are: Client Delivery (encompassing all administrative and custody services to Clients), plus cross product deals, eg Foreign Exchange, Collateral or Treasury services.  The types of events managed by the BAUT Team include:

  • New fund launches
  • Portfolio re-constructions
  • Fund mergers
  • Fund restructures (incl manager appointments and terminations)
  • Assisting with new client onboarding
  • Client exits
  • Implementation of new BNPP approved and established service or operating models for a Client

Key Responsibilities

  • ·       Liaise with and co-ordinate custodians, investment managers and other external stakeholders to ensure smooth and timely completion of Client transitions and restructures. 
  • ·       Ensure appropriate levels of governance are applied to all implementation activities. 
  • ·       Undertake and / or oversee appropriate transition execution monitoring and checking.
  • ·       Facilitate information provision to external stakeholders to help ensure no additional risk to the management of Client assets during the transition period, e.g. data provision to Transition Managers, Portfolio Managers.
  • ·       Attend client, consultant and custodian meetings and calls and where necessary initiate and lead them. 
  • ·       Undertake appropriate tracking and governance of transition operational tasks and issues, e.g. corporate actions and income monitoring, asset transfer settlements, as well as all time-lined actions and tasks to ensure all required activities are completed.
  • ·       Maintain required transition records for reporting and audit trail purposes.
  • ·       Work in isolation or with Project / Program Managers and lead workshops with stakeholders to clarify current processes and future business requirements. 
  • ·       Generally, a Transitions Manager will run their deals with end to end ownership other than where for example, deals are of a significant size or complexity, require IT builds, need to be run under a budget, then the TM may would work as a workstream lead under a project / program manager.
  • ·       Ensure full, transparent and appropriate communication to and from all stakeholders throughout the transition / restructure life cycle.
  • Adhere to appropriate escalation processes to escalate, for example, resource issues, delayed project phases, missed deadlines and other planning issues.
  • Undertake Post-Implementation Reviews as required to determine and document learnings and issues to ensure continuous improvement of the implementation function and execution.
  • ·       Deliver all Implementation projects and programmes in line with recognised best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting and communication) and in line with BNPP’s BAU Transitions Framework.
  • ·       Contribute to establishing and implementing sound project methodology and continuous improvement within the Business Implementation area.
  • ·       Assist and Support the Client On-boarding and complex implementation team, where and as required.
  • ·       Contribute to building a strong customer service culture for all implementation programs.
  • ·       Contribute to efficiency improvements (i.e. process and control improvements, reduction in errors) without impacting negatively on service, brand and therefore shareholder value.
  • ·       Ability to manage relationships with external participants and proactively manage all issues.
  • ·       Undertake administrative tasks required to support the above activities.
  • ·       Engage and leverage off economies of scale with counterparts and colleagues in other BNP regions and share transition management experiences.
  • ·       Adhere to all BNP policies and relevant procedures, including the Code of Conduct.

 

Technical Experience

  • Good working knowledge of custody investment administration business and financial services sector, including asset management and Superannuation Funds
  • Possess strong, demonstratable implementation / project management skills
  • Flexible approach to work, as implementation can occur outside of normal business hours.

  • Strong team player, going the extra mile
  • Strong leadership to set the team mission and maximise team members potential
  • Strong accounting knowledge highly beneficial; beneficial to have Hiport experience

Competencies (Technical / Behavioural)

Communication (Verbal & Written): Expresses ideas effectively in a clear, concise and open manner appropriate for both individual and group situations.  Listens effectively and identifies / responds to subtle verbal and non-verbal cues from others.  Communicates effectively in written form.  Expresses ideas clearly with appropriate organisation and structure, correct grammar, and language or terminology that is adjusted to the characteristics and needs of the audience.

Leadership: Uses appropriate interpersonal styles and methods to inspire and guide individuals in a manner that provides clarity and direction and fosters loyalty and commitment.  Rewards and recognises effort and achievement.

Delegation: Enlists the talents of others to help meet objectives; allocates important activities and sufficient autonomy for others to exercise judgement and make decisions within their authority level; establishes procedures to monitor results of delegation.

Develops & Maintain Relationships:  Builds and maintains mutually beneficial, collaborative relationships with business partners and stakeholders based on BNP’s values. Uses effective strategies to win others over and exhibits persuasive representation of team and business objectives; demonstrate strong negotiation and influencing skills.

Decision Making:  Decides on and commits to a course of action in a timely manner having sought and evaluated a range of alternatives from knowledge, experience and insights, taking into consideration resources, constraints, ethics and organisational values. 

Strategic and Solutions Focus – The ability to consider competing conceptual or real elements and factors in finding solutions, to think laterally and to focus on potential outcomes before determining the best course of action. Demonstrate a pragmatic and commercial approach to solutioning. 

Resilience: Continues to work effectively and pursue goals when faced with obstacles, periods of change and uncertainty, or resistance from others.  Maintains effectiveness in uncertain or ambiguous situations.

Time Management and Multitasking: Be able to multitask and manage many implementation projects simultaneously and adapt and deal with significant time pressures and prioritization conflicts.

Proactive and self-starting: Doesn’t require micro-managing and is proactive in obtaining, initiating and undertaking all relevant scope and project requirements

Professionalism: At all times act professionally toward both internal and external parties, stakeholders and colleagues; be respectful and abide by all BNP policies and compliance requirements including the BNP Code of Conduct; do nothing that reflects poorly on BNP or the Business Implementation team.

Specific Qualifications Required

  • Approximately 5+ years in Financial Services, with knowledge of fund accounting and unit pricing, investment administration, custody operations.
  • Demonstrated capability in project / implementation management (either as an SME or full planning capacity), sound analytical ability and strong stakeholder management.
  • Degree qualified in Business, Accounting or a related discipline; or substantial industry experience in a like role.
  • MS Office suite proficiency: Project, Excel, Word, PowerPoint

    – Support the COO / Territory management, Head of COO Office to foster process efficiency through review and innovation. 

– – Support delivery on key transformation initiatives and local projects (Simplification, digitalization, automatization, regulatory gaps remediation).

– – Maintain and continuously improve Key Production Indicators dashboard, to help monitor the activity evolutions and support management decisions.

– – Monitor and ensure local regulatory reporting governance is in place and in line with regional framework.

– – Support and coordinate transversal regulatory reporting under COO/COO Office scope, ensuring timely preparation and submission to local authorities.

Direct Responsibilities

1. Process efficiency review:

– Engage local stakeholders to define key priorities

– Understand the existing process

– Recommend the target process

– Steer and monitor the implementation

– Liaise with regional stakeholders to have visibility on best practice around APAC

2. Industrialization / digitalization initiatives:

– Diagnosis of current state

– Identify opportunities

– Build a business case

– Steer and monitor the implementation

– Liaise with regional stakeholders to have visibility on what exist around APAC

3. Dashboard/KPIs:

– Maintain and continuously improve the dashboard

– Propose a list of KPIs to be produced and monitored

– Liaise with relevant stakeholders for the production of the defined KPIs

– Propose a dashboard format and implement

– Recommend a governance

4. Regulatory Reporting Governance:

– Ensure local regulatory reporting governance is in place and in line with regional framework.

– Coordinate change management and ensure it is well understood by all stakeholders.

– Support and coordinate on gaps and local/regional remedial actions if required.

– Support in review of regulatory reporting procedure without delay if necessary. 

5. Regulatory gaps remediation (in line with APAC Regulatory Watch RACI)

– Support and/or coordinate with stakeholders on the impact analysis, following initial assessments from Leading Function (Compliance, Legal, Finance).

– Support and/or contribute to the identification of solutions, validation and implementation.

6. Support any other projects or change initiatives at the request of the COO / Territory Management

Contributing Responsibilities

Support PMO on some local IT initiatives (particularly interacting with IT, vendor and users to ensure overall coordination of the deliverables).

Support CSR committee upon request

Being responsible for handling Client Referential activities for Hanoi as main task and taking coordinated role for KYC and credit document activities

 

Responsibilities

Direct Responsibilities

 

The responsibilities will be diverse and varying, reliant on work required to be actioned. Responsibilities may include, but are not limited to the following:

1.Client Referential:

 

– Manage and maintain updated client referential data related to client accounts in different Referential systems

– Ensure clients requests are properly validated before execution in system.

– Safe-keep and ensure proper procurement and maintenance of client’s documents in vault

–  Participate in the KYC and/or Referential data remediation exercise

– Participate in Client Referential meetings, projects, SOP review/ streamlining/ enhancements

– Ensure quality reporting related to client referential data

– Support audit and account confirmation.

2.Due Diligence:

– Support HCMC team in due diligence processing for recertification and ad-hoc review as and when required.

–  Support SUN alerts clearance in case of escalation from SUN Hub

– Prepare lodgment for KYC documents and safe-keep the original documents in anti-fire safe box

3. Credit Document safekeeping:

–  Upon the receipt of PDF credit documents from HCMC, print, get initials from Head of ITO Hanoi, get authorized signatures per POA and stamp for credit documents before issuance.

–   Perform signature verification for executed documents by clients and scan back to HCMC

–   Prepare lodgment for credit documents and safe-keep the original documents in anti-fire safe box

4.Team Spirit

– Working within a team – with an adaptable flexible approach, coordinate with other team members and with CEFS Client Referential teams regionally.

– Cross back-up within CEFS Client Referential HCMC and HN

– Be open to change and support the vision of working in a fully transversal operation

–    Bring new ideas of enhancements and develop innovations within the department

Contributing Responsibilities

5. Compliance:

–   Contribute to BNPP compliance and operational permanent control framework

– Contribute to the reporting of all incidents according to the Incident Management Systems

– Ensure compliance with Bank’s policies/procedures and regulatory requirements, in particular with regard to the KYC/AML/FS responsibilities and duties, as per relevant policies and procedures.

– Compliant with the Bank’s code of conduct and compliance guidelines

–   Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls

–   Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified.

–     Comply with the BNPP IT Security policies

– Anti‐Money Laundering / Financial Sanctions “AML/FS”) related duties: Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS‐related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision

 

Technical & Behavioral Competencies

–   Good knowledge & experience for account and service on-boarding clients

–          Hard-working and high responsibility

–          Strong analytical skills with an eye for accuracy and details

–          Excellent communication and interpersonal skills

–          Committed and high teamwork spirit

–          Understanding of client legal/constitutional documents

             –          Ability to work to tight deadlines

 Specific Qualifications:

–     MBA or Diploma holder

– At least 5 years of banking experience and 3 years of relevant due diligence and/or client referential experience

–  Understanding of client legal/constitutional documents is an advantage

 

About BNP Paribas Group:

 

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

 

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 

https://careers.apac.bnpparibas/

 

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

 

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

As a preparer, support Team Head of FRR and Domain in-charge to deliver team missions in 

•    Financial & Regulatory Expertise, ensuring financial and regulatory data accuracy and reliability, performing consistent product analysis, managing cost of risk analysis;

•    Financial Synthesis for local statutory reporting and contributing to Head Office reporting;

•    Liquidity and Regulatory reporting, producing liquidity ratios, steering of liquidity indicators and producing regulatory reporting in Singapore; and

•    Supervision of near/offshore teams in financial closing.

What would be your typical day at BNPP Paribas look like? 

Accounting & Regulation

•    Keep updated in accounting treatments and norms, including IFRS/IAS standards, group accounting policies, regional memos/policies; and

•    Develop team-wise regulatory reading and build connection(s) among regulatory requirements, in the perimeter of SG Finance owned reporting, jointly with Compliance team(s).

 Booking & Closing

•    Well versed in ledger accounting schemes, together with Local and Regional Control Teams;

•    Explore system behaviours and data flow from upstream operational systems to accounting ledger to form a front-to-end view; and

•    Supervise nearshore team for a smooth closing process, with constructive feedbacks in service quality, knowledge and controls.

Financial Reporting

•    Liaise with APAC/ISPL Finance teams in contribution to a smooth Head Office Reporting (via responding queries and requests etc in a timely and efficient manner);

•    Contribute to the preparation of Annual Local Statutory Reporting and disclosures items, as well as the filing of annual return, financial statements and board documents in liaison with corporate secretary; and

•    Support the information requirements from the external auditors on statutory audit, including arranging for meetings, approval of engagement letters and management representation letters, in liaison with the external auditors on annual audits.

Regulatory Reporting

•    As a preparer, contribute to the maintenance of regulatory reporting database in the perimeter of SG Finance in regulatory data mappings and recurring/ad hoc adjustments with 4-eye controls; and

•    Perform with accuracy for assigned submission of the local regulatory returns prescribed by MAS Notices and Circulars, the surveys required by MAS and Statistic Board, together with queries and additional information request from regulators

Transversal

Documentation and Control Framework

•    Contribute to proper documentation for audit trails and update of SOPs (both at transversal and working files level)

•    Ensure proper and balanced control mindset to operate efficiently within APAC Finance Control Framework; and

•    Contribute to BNPP overall internal permanent control framework.

Change Management:

•    Assist in the change management projects or ad hoc topics in organization, systems, regulatory/accounting changes or continuous improvements (e.g. streamlining, automation, operational performance control framework etc); and

•    Assist in performing regulatory or financial change impact simulation on new or changes in business activities.

What is required for you to succeed?

•    Bachelor’s degree in accounting, Finance or related discipline

•    Possessing at least 2 years of relevant experience in financial and regulatory reporting in the banks and/or banking audit experience in Big 4 firms and being exposed to Global Market and liquidity reporting will be advantageous, but recent graduates with strong analytical abilities are also welcome

•    Ability to collaborate/Teamwork

•    Attention to detail/rigor

•    Ability to deliver/Results Drive

•    Excellent communication skills – Oral & written

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose  

 BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients.  

 You will be joining a Global Market production support team providing an end-to-end application support services for electronic equity trading applications and users. Interacting and working alongside with front office, developers, business analysts, infrastructure teams and external stakeholders. You will be at the fore front of supporting the trading stack and have a high exposure to the Front to Back Business teams on a daily basis within a fast paced dynamic environment.  

Responsibilities

 This is an application support role within the trading floor that requires the candidate to investigate and resolve user, system & infrastructure generated issues across all the current Production systems in a timely manner, both for local & global users & systems with the aim to always to reduce and manage the impact of system issues affecting the relevant Business Units – Front, Middle & Back Office.  

The candidate will also be expected to contribute on the core production management work streams such as stability programs like Automation & Self-Service and Application Resilience. He/she will also have the opportunity to be involved in onboarding applications into the production environment and working with the global teams on transformational projects and interesting strategic initiatives.

 The primary duty of the successful candidate is focussed but not limited to supporting local business in Australia. Being part of a regional production support setup, the scope of applications to support may expand according to the business needs and the scope of users to support may expand to the region according to the regional team’s needs. 

Key Responsibilities

  * Provide L1/L2 support for applications in Equities business. 
  * Drive an operational environment for front office business applications from daily operational tasks, incident & problem management, change management, ensuring a stable operating environment for the applications. 
  * Morning and weekend checks – in conjunction with regional teams ensuring system readiness for the start of day and start of week 
  * Monitoring – use and continual improvement monitoring tools 
* Work with counterparts regionally/globally and ensuring there is a common/collective approach to issues/problems
  * Relationship Management – build partnership with key stake holders
  * DR/BCP Drill – coordinate and participate BCP and DR events 
  * Stability initiatives and operational excellence within environment 
  * Assist in the automation of repetitive tasks 
  * Operate in a ‘follow the sun model’ to ensure issues are resolved

 Technical & Behavioral Competencies  

 Technical 

  * Bachelor’s degree or equivalent
  * Ability to manage application platforms in Linux and Windows environment

  * Technologies: FIX Protocol, Linux, Wintel, Perl/Shell scripting, and RMDBS 
  * Understanding of following Tools: Geneos, Dynatrace, ServiceNow, JIRA, Confluence  
  * Experience in Agile methodology

 Behavioral 

  * Quick learner, self-starter
  * Strong analytical and problem solving skills
* Ability to work both independently and collaboratively with a team
  * Excellent interpersonal and communication skills 
  * Strong desire to investigate and resolve issues in the short term (workaround / setting up procedure) and longer term (participate in defining fix). 
  * Understand users’ needs and convert them to technical requirements
* Self-sufficient drive and ability to work round blockers in a sustainable manner
  * Work across countries and regions with a broad range of cultures and technical capability 
  * Good prioritization skills, with the ability to work in a fast paced environment 
  * Demonstrate perseverance and accountability

What is this position about?

  • Act to establish C&C Department as a keen business partner and play a key contributory role to the Bank’s business strategy:
  • As the first line of defense, to ensure that risk-based, sustainable and efficient strategies are deployed to address Operational, Business and Conduct risks in the region, in close collaboration with the Business of WM in APAC.

What would be your typical day at BNPP Paribas look like?

Primary Role Responsibilities

Suitability Matter Expert

  • Main responsibilities are to provide prompt advisory to internal stakeholders, act as subject matter expert and perform surveillance as per Bank’s and regulatory requirements.
  • As business partner to client facing staff (Front Office and Investment Services), helps internal counterparties to understand and comply with the internal Suitability framework and regulations, rectify anomalies and issues, and RMs in improving risk behaviours in relation to Suitability matters.
  • Act as a key point of contact and referent for internal stakeholders, including Compliance, Change Management, etc. on Suitability related matters and projects.
  • Contribute to the Suitability framework evolutions and simplification (eg. Participation to dedicated forums such as SORT forum, projects, etc.)
  • Ensure that internal procedures and guidance in relation to Suitability matters are updated, validated and issued.
  • Assist to facilitate and act as secretariat of the Suitability Oversight Committee (‘SOC’)
  • Contribute to the implementation of LOD1 suitability controls performed by Permanent Control Teams.
  • Conduct relevant trainings to client facing staff when needed (based on exceptions trend, implementation of new requirements)

New Product Approval (‘TAC/NAC’) Process

  • Ensure new NAC/TAC are properly validated according to Bank’s policy requirements and timeline.
  • Maintain proper audit trails and records of all approved NAC/TAC.
  • Ensure all relevant conditions are properly closed before closing the NAC/TAC cases.
  • Continuously review the internal processes and framework with a view at simplifying and streamlining .
  • Act as the central liaison point for all queries and document requests from IG missions and 2 LoD independent testing on NAC/TAC.
  • Ensure internal policy and procedures are properly maintained and updated.
  • When relevant, provide reporting and providing transparency to Head Office and stakeholders on the activities related to NAC/TAC.

Global Regulations

Support the Topic Lead on all global regulatory topics for WM APAC including

  • Understand the requirements, assess the implications/impact on WM APAC sites and act as the key coordinator/contributor to ensure timely and effective implementation of the necessary actions and processes
  • Liaise with internal stakeholders to ensure end to end program management of key regulatory projects
  • Implement regulatory control framework to address regulatory requirements and Group expectations
  • Reporting – ensure key risks and its mitigating actions are reported to Management in a timely and consistent manner in the steerco and ad-hoc reporting
  • Analyze impacts of all key global regulatory texts/circulars/guidance to WM APAC sites and;
  • Ensure HO procedures are properly adapted/adopted within local procedures
  • Provide advisory support and advice to business e.g. PRIIPS etc

Others

  • Take on ad hoc project or assignments assigned by the Team Head
  • Provide support to other internal Conduct & Control teams, in case of need

What is required for you to succeed?

  • Ability to collaborate effectively with different stakeholders (Front and Back)
  • Ability to manage / facilitate a meeting, seminar, committee, training
  • Attention to details with good communication skills both written and orally
  • Ability to speak and understand Mandarin and Cantonese will be advantageous

Required education/certification/licenses

  • For Associate, at least 3 to 5 years working experience in the Compliance/Control/ Risk area
  • For AVP, at least 6 years working experience in the Compliance/Control/ Risk area 
     

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•            BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•            BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•            Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•            BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

To support the growth of the Private Capital Business in Asia Pacific and meet the region’s evolving GP/LP client needs both effectively and efficiently, we are adding a Business Solution Design (BSD) Officer to the Business Change Management (BCM) team dedicated to Private Capital in Asia Pacific (APAC). 

You will be instrumental in shaping and delivering Private‑Capital business solutions, whether you lead the end‑to‑end implementation, oversee projects in close partnership with the central team, or co‑design them alongside subject‑matter experts.

Our mission is to make meaningful business changes and transformations, for implementing a more competitive, sustainable and scalable service offering for Private Capital in APAC region aligned with the constant evolution of the asset class and expectations of both GPs & LPs.

At high-level, the BSD Officer’s mandate is three-fold:

–    Design, prototype and deploy business-driven tools that address day-to-day operation needs with a scalable & sustainable business model 

–    contribute to the development and the maintenance of our tools, in particular our in-house Python library which is aiming at fostering innovative Clients solutions and relieving our operational teams from manual tasks

–    Serve as the liaison between the franchise and the bank’s central technology hubs for any Intelligent Automation (AI, LLM & RPA) capabilities as well as low-code workflow platforms to be leveraged/enhanced for the regional business needs

The position sits at the intersection of business, technology and product strategy, working side‑by‑side with a diverse BCM team whose other team members specialize in System Expertise & Support for the Business, Business Change Roadmap Delivery and Digital Portal Client Onboarding Correspondence. Together, this multidisciplinary team drives the franchise’s transformation with the BSD Officer concentrates on the technical solution‑design, automation and scalability.


What would be your typical day at BNPP Paribas look like? 

You will need to work closely with the Private Capital business teams in various locations in APAC, including operation teams and product solution teams. You will need to understand the business, including: Fund Administration, Loan Administration, Investor Services, encompassing all Private Capital strategies including: Private Equity, Private Debt, Infrastructure and Real Estate.

CORE BCM RESPONSIBILITIES 

•    Manage daily progress and ensure proper project management, priortisation & status update being understandable at regional management level

•    Cultivate relationship between Operations, Products, Central Hubs

•    Update and maintain clear tool register, and user guides & other referential and to implement and embed the changes cross APAC locations

•    Organise and facilitate workshops cross APAC locations when needed

BUSINESS SOLUTION DESIGN & DELIVERY 

•    Work closely with APAC Locations business team to manage business solution from analysis to deployment and support their operational readiness journey

•    Collaborate with other locations’ Solution Design equivalent teams for PC global framework and consistency of the Global Operating Model capacity worldwide

•    Support the development and maintenance of in-house Python Library 

CO-DESIGN LLM-POWERED SOLUTIONS WITH OPERATIONS

•    Act as a catalyst to embed such solutions in operation

•    Contribute and Maintain PC Prompt Library 

What is required for you to succeed?

EXPERIENCE

•    Relevant experience in the Private Capital Funds industry is a strong plus

•    Experience in Business Change or Project Management is a plus

• At least 3-5 years of experience

EDUCATION 

•    Bachelor Degree in software engineering or equivalent

TECHNICAL SKILLS

•    Object-Oriented Programming

•    Good knowledge of Python (including popular libraries such as Panda, Numpy…) and willingness to develop your programming skills in that language

•    Python releases and versioning management is a strong plus 

•    Excel, including complex formulas and/or VBA

•    Gitlab, Django or similar a plus

•    Powerpoint, Power BI, Html, Javascript, CSS and relational-databases (inc. SQL) are a plus

•    Knowledge of eFront Invest software is a plus

TRANSVERSAL SKILLS

•    You are detail oriented, analytical, and inquisitive

•    You have strong problem-solving skills with a proactive approach

•    You are able to work well both as an individual and part of a team

•    You are able to multi-tasking

•    You are able to understand, explain and support change

•    You manage / facilitate a meeting, a demo or a training for internal and external audience

BEHAVIOURAL SKILLS

•    Ability to collaborate/Teamwork

•    Personal Impact/Ability to influence

•    Attention to detail/rigor

•    Organisational skills

•    Ability to deliver/Results driven

•    Communication skills – oral & written

•    Client focused

•    Ability to share/pass on knowledge

•    Ability to synthetize/simplify

•    Critical thinking

•    Creativity & Innovation/Problem solving

LANGUAGE SKILLS

•    You are fluent in English

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Execution and Transactions Processing

  • Receive orders and instructions directly from clients 
  • For certain products types, quote prices to clients 
  • Ensure pre-trade due diligence checks 
  • Ensure orders are properly executed and proceeded including but not limited to proper voice log, suitability & credit limit check 
  • Capture executed deals in systems by cut-off time 
  • Ensure accuracy of capture to avoid incidents and dealing errors 

Client Marketing Support 
  • Appropriate understanding of client portfolio, background and investment needs 
  • Coordinate and follow-up with invitees for marketing events organized by BNP Paribas (“the Bank”) 
  • Organize clients meetings with RMs 
  • Prepare documentations for client portfolio reviews and valuation 
  • Assist RMs to prepare meeting and presentation materials 

Relationship Manager Support in Client Relationship Management 
  • Support Relationship Manager in providing investment advisory to clients, which is to be in line with Bank’s views on each class of assets and within client’s suitability profile 
  • Assist Relationship Manager to meet bank’s target in terms of product placement (especially when there is a product promotion), new accounts (particularly for existing relationship) and loan utilization 
  • Whenever possible, to identify opportunities to expand client assets. 

Change Management Support 
  • Provide feedback to relevant parties to meet front office needs 
  • Ensure RMs are informed on a need-to-know basis of any changes impacting the work processes 
  • Back up other MAs 
Administrative Support 
  • Answer clients’ phone calls in a professional manner 
  • Take care of queries from internal/ external parties 
  • Assist managers in completing call reports 
  • Assist managers in account opening and onboarding process 
  • Assist in processing credit approvals, CAF review, credit review, investments and deposit transactions 
  • Assist RMs to prepare internal and external meetings materials 

Control Aspect 
  • Direct contribution to the Bank’s operational permanent control framework 
  • Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan 
  • Comply with regulatory requirements. Most importantly, to observe FAA and SFA requirements in the discharge of duty as Senior MA and as an employee of the Bank. 
  • Comply with internal guidelines 
  • Responsible for reporting all incidents according to the Incident Management System 
Qualifications
  • Good report writing skills
  • Familiar with Word Processing, Excel and PowerPoint 
  • Familiar with Wealth Management systems 
  • Minimum 5 years’ relevant working experience in finance and banking industry 
  • Must fulfil the fit and proper criteria of relevant regulators

Position Purpose

As an experienced Recruiter in specialist resourcing, you will work closely and develop relationships with hiring managers and internal stakeholders at all levels. You can expect a fast paced and service-led environment, with a team of motivated professionals providing recruitment delivery for Wealth Management*. 

*This scope is subject to change with the future business, function and geographic expansion of the model. 

Responsibilities

Direct Responsibilities

  • Establish strong relationships with hiring managers to plan the hiring needs for their business area
  • Partner with hiring managers to strategize on recruitment strategies and develop an internal and external recruitment approach with a particular focus on diversity
  • Demonstrate strong partnership and teamwork across HR, working closely alongside Business Partners, Employee Relations, Immigration, Learning & development, and Compensation & Benefits to deliver consistent outcomes
  • Conduct direct sourcing through original resourcing initiatives including the use of tools such as job boards and social media leveraging off BNP Paribas APAC’s Employer Brand marketing 
  • Build diverse talent pools to meet future workforce planning, hiring demand and targets
  • Facilitate the interview and selection process including HR interview
  • Actively manage candidates through the recruitment process to ensure target start dates are met
  • Work collaboratively with the Recruitment Administration Team based in ISPL Mumbai
  • Facilitate the offer management process including offer preparation
  • Produce timely and accurate management information, keeping systems updated 
  • Build and strengthen relationships with current search firms and ensure they’re compliant with BNPP policies
  • Assist in the creation and development of recruitment policies
  • Lead and participate in special ad-hoc projects

Contributing Responsibilities

  • Deliver results against team and individual SLAs, KPIs and objectives
  • Identify and proactively drive continuous improvement initiatives including process and best practice
  • Work with peers across different APAC locations to ensure the end-to-end recruitment process is working optimally
  • Operational management of recruitment vendor relationships including recruitment agencies

Technical & Behavioral Competencies

You are a confident recruiter who has a past record of achieving demanding targets and working with volume in a specialist environment. You have exceptional stakeholder management skills, and experience of developing relationships both local and with remotely based colleagues. You also bring to the role excellent communication skills with the ability to market careers at BNP Paribas through a variety of means including Social Media.

Specific Qualifications 

You hold a minimum of 5 years internal or RPO recruitment experience, with a solid exposure to private banking space. 

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

The Portfolio Manager (PM) will be responsible for fixed income investment decisions for multi-asset portfolios (Profiled, SGD and Tailor-made mandates). The PM is expected to work closely with PMs responsible for other asset classes in managing these multi-asset portfolios. The PM is also expected to support the growth of the DPM business through active participation in client pitches and reviews.   


Key Responsibilities

Portfolio Management

  • Managing portfolios, including Profiled and Tailor-made mandates
  • Managing fixed income models of USD, SGD and other currencies
  • Credit and duration management of fixed income strategies
  • Deliver out-performance versus benchmark.
  • Ensure proper risk control and compliance to the DPM charter, client investment guidelines and restrictions.

Portfolio Marketing

  • Participate in client prospecting and reviews
  • Strong support in marketing efforts to grow DPM business
  • Development of new mandates to grow the DPM business
  • May also be involved in other projects whenever assigned

Competencies

  • At least 10 years experience in managing global multi-asset portfolios
  • Familiar with ESG investments.
  • Strong analytical and communication skills
  • Proficiency in computer applications (Excel, Power-points, Words, etc) & Bloomberg

Specific Qualifications Required

  • University graduate with a min 10 years working experience
  • Professional qualification: Chartered Financial Analyst preferred or pursuing CFA.