Promote the firm’s brand, products and services to new and existing clients for Corporate clients.

Key Responsibilities:

•       Proactively call/meet clients to explore client’s needs
•       Carry out clients instructions to execute transactions with BNPP the agreed needs and ensure the proper follow up booking are accounted for
•       Work with operational support functions to facilitate/monitor the settlement process
•       Provide analysis and modelling expertise and support new product development
•       Provide clients with market data, prices and other factual information; also agreed comment/analysis generated by the firm e.g. market, sector or company research
•       As appropriate liaise with relevant internal risk functions: Legal, Compliance, Market and Credit Risk Management
•       Attend relevant training courses to maintain appropriate regulatory, product and technical skills
•       Maintain open communication with the team and direct line management to fulfil firm notification requirements and pass on client concerns
•      To ensure all dealings are in compliance with regulatory, contractual and internal authorized framework
•      Coordinate with relationship management and various teams team to develop long term strategy and enable the group to deliver products and services to meet client needs
•       Direct contribution to BNPP operational permanent control framework
• To be backup for other GM sales when person is on leave

 

Technical competencies and Trading skills

• Product knowledge and ability to collect market information
• Identify market opportunities to generate revenue and execute strategies profitably

Risk awareness

• Good awareness of risk and fundamental risk concepts
• Ability to identify main areas of risk including failing processes and is able to communicate these to management

Interpersonal skills and communication (engaging others)

• Ability to maintain good relationships with colleagues, counterparties, internal and external customers
• Communicate in a skilled and responsive way so as to be a strong negotiator and networker
• Engage people to build rapport quickly and gains the trust of others, follows through on promises and goes the extra mile to maintain and build relationships;
• Adapt his/her style to different individuals and audiences, showing sensitivity to cultural differences
• Team-minded
• Good command of written and oral in Vietnamese and English

Customer Relations

Internal: Operations and Back Office Staff, Corporate and Banking and Transactional Banking divisions, ALM/Treasury Staff, other sales, credit and market risk management departments, Business line and Territory Managements and Finance and Control, Compliance and Audit

External: Corporates, FI, Banks, Fund managers, FX, Money Markets, Industry Representative bodies.

Specific Qualifications Required

At least 8-10 year experience in Global Macro Sales for Corporate clients

Strong decision making and analytical skills

Takes initiative and is result-driven

Ability to innovate

Ability to manage change and complexity with confidence

Strong team player

Client-focused and commercial thinking

Excellent interpersonal and communication skills

Self-motivated and genuine interest in Banking and Finance

Proficiency in Microsoft Office (Ms Word, Excel, Power Point)

What is this position about?

This is a key role and a member of the Singapore Global Markets/ALMT Compliance Team. 

Support the Head of APAC Global Macro, ALMT and SEA Global Markets Compliance on local regulatory matters and cover DEC Commodities Compliance matters. The individual will be the key point of contact for providing support to the DEC Commodities team in Singapore on compliance and regulatory matters and work closely with the APAC DEC Compliance team based in Hong Kong. 

This position will also be required to handle regulatory initiatives impacting Global Markets (e.g. Cross-Border, Client Classification, etc.) by working with Business and several Compliance teams such as Singapore Regulatory Compliance Office. He or she will be responsible for coordination of MAS/ SGX questionnaires, External Audit Requests for Global Markets, which entails coordinating with various stakeholders. The individual will also be involved in rolling out training initiatives aimed at maintaining consistently high levels of front office proficiency in relevant rules and regulations, codes of conduct, and particularly the laws and regulations affecting the Global Markets business.

Additionally, the person will be required to help with other Singapore and SEA country related initiatives and will back-up other members of the team, as necessary.  

This role will be located in Singapore.

What would be your typical day at BNPP Paribas look like? 

In this role, you will

•    Assist in GM businesses on compliance and regulatory issues.  

•    Interface with regulatory compliance and business functions on new and upcoming regulatory changes and interpretation of regulations. 

•    Handle regulatory inquiries, audits, inspections, questionnaires and surveys

•    Be accountable for the Compliance program for his/her coverage scope. 

•    Complete risk assessments and coordinate resources to perform the 2LOD role for the perimeter.

•    To lead some TCO project and work closely with the other TCO team members to deliver on key transversal projects to the benefit of the perimeter.

•    Handle local compliance issues, incident, and breaches in conjunction with various internal parties, where necessary, and prepare various MIS and incident reports

•    Prepare and update local compliance policies and procedures; and providing guidance, interpretation and direction to stakeholders

•    Review new business and product proposals or transactions; and approve in accordance with delegated authority

•    Assist in the management of its compliance program, such as review of marketing documents, conflicts identification and mitigations, assist in compliance desk reviews, follow through of trade surveillance alerts 

•    Assist stakeholders and compliance team to keep abreast of regulatory developments and in the  interpretation of regulatory changes and their likely impact on the business and its processes, procedures, controls and products (gap analysis)

•    Assist in the production of periodic MIS and KRIs/KPIs as required

•    Assist in the organization, administration and provision of compliance training for new employees and as well as on-going training for all employees

•    Ad hoc requests such as participation in specific projects, as directed from time to time by the Head of GM and ALMT Compliance APAC 

•    Act as a back-up for other team members, as necessary

What is required for you to succeed?

The incumbent should have good knowledge of the Singapore laws and regulations (e.g. SFA, FAA, MAS notices, etc.). Relevant experience in dealing with GM Compliance related issues.   

Strong analytical and problem-solving skills. Willing to learn, tenacious, hardworking, and enthusiastic. The candidate must possess good communication and social skills to be a team player and work with all levels. Independent minded, with good command of written and spoken English.  Sound knowledge of Word, Excel and PowerPoint. 

Specific Qualifications Required

Education: Degree

Experience: A minimum of 5 or more years of experience in the Global Markets domain. Possess strong knowledge of SFA, FAA and MAS requirements (e.g. II/AI classifications, Cross border regulations and equivalent) and their practical application.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

The purpose of this maternity cover contract position is to support the Institutional and Wholesale Distribution business in Australia / New Zealand from a client service perspective.

Key Responsibilities

Client servicing

o Oversight of daily Trust price review and distribution, website update

o Review monthly/quarterly/annual deliverables

o Monthly/quarterly/annual Trust and mandate reporting

o Respond to all client and registry queries (by phone and email)

o Monitoring of all client, external and internal service level agreements (SLAs)

o Preparation of internal reporting

Client account management Support

o Responsibility for the control register of external client, prospect, consultant, and researcher requests

o Provide CRM support for coordination and set up of client meetings with overseas Investment teams.

o Preparation of presentation materials

o Assist in strategic planning.

o Work closely with regional teams.

Unit Registry

o Day to day interaction with SS&C Client Service Team

o Assist with escalation management and trade processing with SS&C and EQT

o Monitor and review unit registry process to ensure client service levels and SLAs are met.

o Support the Product and Compliance function with unit registry information as required.

Client related compliance support

o AML/KYC for mandate clients

AML/KYC for Lux Trust clients, where required.

o Salesforce input (KYC related and Client Case related)

o Service provider (EQT/BP2S) compliance support.

Competencies (Technical / Behavioral)

? Basic working knowledge of investment markets

? Hard working and conscientious

? Excellent attention to detail

? Ability to problem solve and resolve.

? Proactive and ability to work unsupervised.

? Excellent communication skills

? Collaborative and team focused.

? Strong organizational skills with a deadline driven focus.

Specific Qualifications Required

? Undergraduate degree in Finance or Business

? At least three years’ experience at an Asset Manager / Financial Services firm or client facing role. Required.

? Excellent written, verbal and presentation skills and the ability to communicate effectively at all levels.

? Ability to build strong internal and external relationships.

? Ability to work flexible hours and manage time effectively.

Position Purpose

 The Fund Administration Team is a customer-focused team servicing Asset Owners and Asset Managers.  Asset Owners consist of Life Insurance Funds, Sovereign Wealth Funds and Superannuation Funds.  Asset Managers manage Trusts and Managed Funds 

 The teams are responsible for the generation of accurate client service including:
 * Unit Pricing
 * Fund Accounting
 * Reporting
 * Tax administrative services

 They have extensive interaction and dealings with various managers and teams within the Operations Division including Fund Administration colleagues, Investment Administration teams, Custody Operations and other internal BNP Paribas Securities Services teams namely the Risk Control & Finance function and Relationship Management.

 All services delivered by this team are required to consider current legislative and regulatory requirements and they must comply with operational risk guidelines.  Also the investigation, management and resolution of any client queries and issues which are directed to the team.  Finally the team supports the ongoing fulfilment of service delivery to clients through representation alongside the Relationship Management function.

 The role of Senior Fund Accountant plays an important role in supporting the service delivery of the Fund Administration team and acting as a mentor to the Fund Accountant. The Senior Fund Accountant verifies and reviews the work of the Fund Accountants who prepare and produce accurate and quality reporting in line with SLA targets. Specifically the generation of:
 * Regulatory reporting
 * Statutory reporting
 * Unit pricing reports
 * Accounting reports
 * Tax reports; and 
 * Resolution of client  and or interdepartmental issues and ad hoc queries

 All reports generated should be of a standard consistent with policies and meet legislative requirements.  The Senior Fund Accountant also calculates and / or performs first level review in relation to Tax Services including BAS/GST, distributions, taxable income computations and tax returns on behalf of clients.  As such they must have sound numeracy and analytical ability and they are capable and pro-active in problem solving and resolution.  They gain satisfaction through completing quality work and finalising tasks to required timelines.

 Responsibilities

 Senior Fund Accountants will have direct client contact as they are responsible for the accurate and timely delivery of Client reports in accordance with SLA’s. This can include unit pricing, month end report packs, distribution calculations, taxable income calculation and BAS/ GST once reports have been verified as correct. 

 Their role also comprises substantial inter-departmental contact and as such they require excellent interpersonal ability as well as the ability to interact with clients and deal with queries and technical issues in a professional and a calm manor.  They have a service ethic and a quality focus applied in the way they operate and the work they produce.  As required, they investigate and assist with ad-hoc queries.  They consider and meet operational risk and compliance requirements in their work preparation and they maintain relevant compliance records.

 They contribute to building and sustaining client relationships by supporting the efforts of the Account Managers, Client Service Managers and the broader team.  They are motivated to achieve individual and team goals and to growing their technical ability and knowledge.  They do this through participation in on-the-job training and education, remaining aware of policy and regulatory change.  They share their knowledge freely.  They also ensure their technical development is current through ongoing study or participation in industry groups.

 Technical and Behavioral Competencies required

 Technical
 * Experience in fund accounting, unit pricing and a good understanding of tax services.
 * Technical accounting ability.  Knowledge of fund accounting, unit pricing, reporting and Tax and related operational risk and compliance requirements of the client service function.  
 * Systems experience and understanding of Hi-Portfolio, PControl unit pricing system and MS Word & Excel

 Behavioural

 Accountability – Committed to achieving the organisation’s objectives.  Demonstrates perseverance and is accountable for own actions.

 Attention to detail – Ensures accuracy and implements processes to ensure quality of output.  Ensures high personal standards in all areas of work 

 Client Focus – Complete commitment to provide professional, intelligent and timely responses to our clients’ needs and to changes in the market

 Commitment – Committed to our customers, shareholders and employees. Demonstrates enthusiasm towards the organization and motivation to add value and be part of the organization.

 Change management – Displays flexibility to change and is open to new ideas.  Encourages others to be open to innovation.  Values feedback and gives people scope and confidence to generate ideas.

 Communication – Oral:  Expressing ideas effectively in individual and group situations.  Adjusting communication style to match the needs of the audience.  

 Written:  Expressing ideas clearly in all written documents.  Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.

 Individual Leadership – Uses an appropriate interpersonal style to inspire and guide colleagues towards goal achievement.  Adjusts behaviour to accommodate tasks, situations and individuals. Leads by example.

 Innovation – Proactively looks for opportunities for continuous improvement and thinks creatively

 Responsiveness – Adapts when facing new or unforeseen situations.  Delivers on time the required service.

 Risk awareness – Adheres to the organisation’s processes and procedures.  Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk

 Team Orientation – Works with the team and the broader organisation towards shared goals and treats all colleagues and clients as partners

 Experience and Qualifications required

 Experience, in fund accounting, unit pricing and some tax with an understanding of the full service model of master custody.  You have awareness of financial market securities and fund products for which you provide accounting services.  You have the ability to provide pragmatic and commercial solutions in problem solving.

 The successful candidate has an inquisitive and questioning mindset and good time management skills, with the ability to meet critical deadlines in the area.  You demonstrate sound numeracy and analytical ability as well as management capabilities (although management experience is not a necessity for this level of role) to enable a collaborative and supportive approach to mentoring Fund Accountants.  You have experience in:
 * Unit pricing
 * Regulatory & statutory reporting
 * Tax reporting 
 * Valuation and Accounting
 * Distributions  or Taxable Income Calculations 
 * Tax Returns 
 * Working in diverse teams
 * Supporting and mentoring more junior members of staff

 You have had experience in the completion of MIS and client reporting (as above) on a timely basis and in line with legislative requirements and organisational operational risk and compliance policies.  You demonstrate a quality focus ensuring reports and the handling of queries or issues meet the requirements of departmental or client Service Level Agreements.  

 Operating from a customer-focused work ethic, you have the ability to think with an improvement focus, always looking to enhance the service you and the team provide.   You demonstrate the ability to communicate effectively written and verbal and you have good interpersonal skills.  You have experience in liaising and working effectively with colleagues across various teams.

 You have the ability to question or escalate issues for resolution. You actively seek to resolve queries or reconciliation items for the clients you support, ensuring appropriate treatment. You ensure work completed meets compliance standards in terms of signoff. You enjoy participating fully in a team, assisting with the technical growth and development of team members where possible.

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

 BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] bnpp.hrss.recruitment.admin@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).

 [2] https://careers.apac.bnpparibas/

What is this position about?

•    The Electronic Client Solutions team are subject matter experts within the Fixed Income, Currencies and Commodities (FICC) business, who provide clients with electronic trading platform related solutions that may relate to client onboarding, product enablement and other topics.

Primary Role Responsibilities
 

•    Join a passionate team of professionals whose performance is critical to the success of BNPP’s mission of digitization.

•    You will serve as a primary subject matter expert for BNPP’s electronic products including our award-winning single dealer platform (Cortex) and provide world class support for our electronic client base.

•    Serve as the primary point of contact between BNPP, Clients and Vendors, managing all new and existing relationships and driving successful integrations with BNPP’s Fixed Income, Currencies and Commodities product suite.

•    Manage platform incidents and effectively coordinate support and resolution while owning client communications.

•    Proactively monitor the status of electronic trade flows, and ensure that clients are connected, being priced and able to always trade.

•    Build and maintain strong relationships with internal teams (Sales, Trading, Technology, Credit, Legal etc.) to provide swift resolution of time critical issues

•    Listen to our clients, help them navigate an evolving market landscape, and work with Product Management teams to drive innovation of new functionality and products that 

•    Facilitate prospect and client demos serving as a subject matter expert on product features answering technical questions.

 

Other contributions

•    Represent FICC in digitization and connectivity projects with multi-dealer platforms

•    Work closely with Business Management and Operational Risk teams to design and maintain client and trading limits 

What is required for you to succeed?

• Understanding and experience of electronic trading platforms, liquidity management and pricing architecture.
• Understanding of complex client workflows and trade life cycles to ensure a successful and smooth platform and product ‘Go-Live’
• In-depth Knowledge of the FIX protocol (including STP solutions), troubleshooting complex technical issues and pricing queries.
• Experience automating manual processes using Python and SQL. Experience using LINUX, accessing logs and processing raw data
• Excellent interpersonal skills, good attitude, and strong communication / presentation skills
• Experience managing and implementing controls and audit processes
• Above all an out-of-the box, innovative thinker with a proactive attitude and willingness to learn

Required education/certification/licenses

• Bachelor’s degree in Finance, Technology or similar related field
• Knowledge of BNPP systems would be a plus
• Project management experience is a plus
• Client Facing experience in the Financial or Technology industry
• Proficiency in e-trading products and solutions preferably in FX, Rates & Credit business lines

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 
  
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

  https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

The Position of Vice President in BNP Paribas Investor Services Department is to act as a client lead with a focus on high quality client service.  The role requires the ability to address client and investor issues and concerns, day-to-day trades, AML, static data updates, and reporting.   In addition, contribute and/or lead ad hoc projects either for specific client initiative or for internal team strategic initiatives such as process improvement, system upgrades and enhancements.   The role is a professional partner with clients, investors and all internal stakeholders.  Written and spoken knowledge of mandarin is an advantage for some of our key clients.

Direct Responsibilities

• Act as key point of contact for investors and clients
• Ensure queries and requests from investor/client are dealt with in a timely and professional manner
• Maintain and develop trust based relationships with investors/clients
• Partner with clients by providing professional advice and resolutions where required
• Ensure a satisfactory and high level of service is delivered to investors/clients, and that the Client SLA’s are met
• Manage and resolve issues relating to day to day trade processing and reporting; review offshore team’s work and take accountability of all assignments
• Possess required knowledge of AML requirement of different jurisdiction including Cayman Islands and Singapore. Manage and resolve AML queries and present solutions.
• Work closely with internal BNP Paribas teams both within the department and in other locations or with other departments to ensure cohesive client delivery
• Act as an escalation point and deal with difficult issues not being handled by junior staff
• Ensure delivery of work and services are in a controlled manner with strict compliance with BNP Paribas’ internal policies and procedures as well as fund document and external regulatory requirements
• Lead and undertake special projects such as Annual FINRA / Regular AML Recertification and Annual FATCA/CRS Reporting
• Represent the team in client, auditor and inter-department meetings.
• Support in new business pitching meetings and communications, present TA process and strength.
• AML/CFT risk awareness and complete all identified mandatory training to ensure understanding of relevant/applicable Group policies (including but not limited to financial security related matters) and to escalate any irregularities where necessary. To also ensure that his/her team has completed and will adhere to the same.

Contributing Responsibilities

• Make recommendations where improvement is needed for enhancing client satisfaction and delivery
• Assist in training and coaching staff (if relevant) to enhance performance
• Assist in new mandate pitching meeting and fund documentation review / fund structure discussion
• Lead the implementation of system updates, new initiatives and systems and amendments to processes and procedures
• Lead the team to complete the regular audit exercises including internal, risk and ISAE audits as well as fund audits and institutional investor audit confirmations

Risk and Compliance:

• Ensure the operating model in compliance with regulations, market infrastructure evolution and BNP Paribas internal control rules and meet compliance and regulatory obligations

Conduct:

• Adhere to the Code of Conduct and act accordingly internally, when facing clients and providers
• Technical & Behavioral Competencies
• Able to collaborate with other team members and provide assistance in BAU and projects
• Being approachable by external clients and internal stakeholders for any enquires, with a positive working attitude and mindset setting role model to the teams
• Able to contribute on any business change and assist to drive the change
• Possess the required level of conduct that is promoted by the organization
• 7 years’ experience in Fund Administration Industry.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•              BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•              BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•              Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•              BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

 The Tax Accountant will report directly to the Tax Operations Manager and is responsible for assisting with client deliverables, transitions and project deliverables impacting the Tax Services team. They will be primarily involved in the preparation of unit trust distributions, detailed taxable income calculations, BAS returns and other tax reporting as well as being involved in the testing of processes and templates, update of standard operating procedures, client transitions and projects.

 Primary Role Responsibilities

 The Tax Operations Team is responsible for managing the overall delivery of tax services to all our Asset and Fund Services clients and ensuring that the tax reporting infrastructure is compliant with Tax legislation.

 This includes the following-
 * Managing the client relationship from a tax reporting perspective.
 * Maintenance of tax reporting infrastructure and templates.
 * Preparation of tax calculations and reports 
 * Tax process control and risk management.

 They have extensive interaction and dealings with various managers and teams within the Operations Division including Fund Administration, Custody Operations, Risk and Relationship Management.

 All services delivered by this team are required to consider current legislative and regulatory requirements and they must comply with operational risk guidelines.  Also, they are responsible for the investigation, management and resolution of any client queries and issues which are directed to the team.  Finally, the team supports the ongoing fulfilment of service delivery to Clients through representation alongside the Relationship Management function.

 Key responsibilities include:
 * Accurate and timely delivery of tax reporting deliverables.
 * Preparation of distribution calculations, superannuation fund tax calculations and tax returns.
 * Preparation of client reporting templates for review.
 * Attending to and responding to client queries.
 * Adherence to operational compliance and risk policies.
 * Assist in the completion of projects, including testing of tax templates.
 * Actively participate and contribute to meeting other team deliverables.

 What is required for you to succeed?

 Knowledge of tax accounting principles for financial instruments, trusts, and/or superannuation funds.
 * Knowledge of fund accounting, reporting and related operational risk and compliance requirements of the client service function
 * Degree qualified in Business, Accounting, or related discipline.
 * Qualified Accountant (CA/CPA)
 * Experience using central accounting systems and producing reconciliations.
 * Demonstrated history of being results focused and excellent attention to detail.
 * Excellent communication skills, both written and verbal

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

 BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

 [2] https://careers.apac.bnpparibas/

What is this position about?

 Middle Office forms part of the Asset & Fund Services division of BNP Paribas Securities Services, supporting a variety of assets classes including Equities, Fixed Income, Foreign Exchange, Cash, Listed Derivatives, OTC and Reconciliations. Additionally the team provides support to our client’s start of day positions, matching and monitoring of settlements, cashflows and reporting. 

 The roles within the Sydney Middle Office team are organised in alignment with the Global Middle Office processes of Asset Servicing, Transaction Management, OTC, Account Management and Business Transformation.  

 The Sydney Middle Office team’s primary purpose is to ensure our clients receive high quality Middle Office services.  This includes the execution of daily production to meet SLAs and KPIs, management of queries, resolution of issues, deliver on client change and continual development of our operating model.  

 The Sydney Middle Office team is also responsible for oversight of outsourced functions, including their daily operations and overall performance.   

 We value teamwork, maintaining good working relationships internally and with our clients, ownership of our risk and control environment. 

 Primary Role Responsibilities

 Client Service Delivery 
 * Manage team of Approx 4/6 people and co-ordinate resources effectively 
 * Ensure the team Manage clients escalations and issues for Middle Office and appropriate escalation to the Head Of middle Office 
 * Lead Middle Office updates in Client Service reviews and Ops to Ops meetings.  This includes maintaining client actions logs, service review content is comprehensive and provides key metrics, achievements, details incidents and issues as required.  
 * Make certain that team building strong collaborative relationships with clients.
 * Escalate client issues appropriately for resolution within the broader MO and identity impact to other clients 
 * Drive the team to deliver client incident reports by BD10
 * Client reporting (for example STP and KPI reporting) is analysed and identifies opportunities for efficiencies and service enhancements
 * Support regulatory changes with Key stake holders and clients 
 * Chair the Middle Office Client Forum  

 Oversight of Outsourced Functions
 * Drive the team to be accountable to escalations on current issues
 * Drive the Preventative measures on operating incidents with account managers and off shore teams and track to closure. 
 * Drive the reconciliation frame work to reduce breaks and Increase transparency 
 * Enhance the governance and oversight model and meetings, drive better KPIs analysis, issues logs, change pipeline, resourcing, attrition, MIS. 
 * Periodic reviews of SLAs, procedures and BCP plans

 Change and Execution
 * Support client change and new services initiatives as required
 * Generate ideas for process improvement to systems and processes

 Risk Management
 * Ensure that the team are adhering to the risk and control framework, including the maintenance and update of internal procedures.
 * BIRDIES are managed within required timeframes
 * Manage incident process effectively and within reasonable timeframes.
 * Back-up and contingency plans maintained and understood in the event of system outages.

 Other contributions

 What is required for you to succeed?
 * Ensure the team work  – Listen and responds constructively to other team members’ ideas. Builds strong partnerships across the firm and externally to help achieve results for the firm and client alike.
 * Encourage creativity and Innovation – takes a different perspective to a problem and goes beyond the existing frameworks suggesting new ideas which are suitable for their clients;
 * Client Focus – Demonstrates an understanding of excellent client service and understands the issues facing their client;
 * Ensure the team show accountability – and are committed to achieving the organisation’s objectives. Demonstrates perseverance and is accountable for own actions.
 * Attention to detail – ensures accuracy and implements processes to ensure quality of output. Ensures high personal and teams standards in all areas of work.
 * Communication – Oral: expressing ideas effectively in individual and group situations. Adjusting communication style to match the needs of the audience. Written: expressing ideas clearly in all written documents. Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.
 * Team orientation – works with the team and the broader organisation towards shared goals and treats all colleagues and clients as partners
 * Planning & execution – establishes courses of action for self and others to ensure work is completed efficiently. Effectively manages own time and resources to meet deadlines and quality standards

 Desired knowledge, skill, experience

 Qualifications –
 * Degree education – preferable commerce and finance.

 Technical skills – 
 * 10+ years experience in Securities Services
 * Knowledge of the fixed income, equities, foreign exchange and cash & FX markets and corporate actions and derivatives
 * Solid understanding of outsource Middle Office services 

 Systems knowledge – 
 * TradeFlow 
 * Hi-Portfolio
 * Calypso
 * IntelliMatch 
 * MS Word and Excel (intermediary/expert)
 * Tradeflow

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

  We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

  BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

  BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

  If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

Within Client Engagement and Protection Vietnam, the Due Diligence Team is divided into 2 teams – Client Account Management and Client Relationship Management. The team’s objective is to be the sole interface for new and existing clients for the purpose of KYC due diligence. The goal, for this team, is to ensure a global and consistent service to both internal/external clients while maintaining proper risk management in the area of KYC due diligence.

This team will be working around 3 main themes: 

• Prioritization of on-boarding
• Recertification, annual review, process.
• Remediation; regulatory and process changes

Overall, the team is responsible for a qualitative and compliant KYC process for new and existing clients.

The responsibilities will be diverse and varying, reliant on work required to be actioned. Responsibilities may include, but are not limited to the following:

1. Overall Job Requirements 

1. Ability to work independent on KYC due diligence end-to-end and provide advice to relevant businesses in light of information surrounding any particular client for both on boarding or recertification
2. Serve as ‘Primary Point of Contact’ to communicate and resolve any recertification process issues with business, clients and internal functions.
3. Ability to communicate independently and professionally with internal/ external customers at all levels particularly senior, regional teams within ITO CEP, as well as with teams in other BNPP locations.
4. Being aware and demonstrate the knowledge of regulation surrounding KYC/Due Diligence for Vietnam and processing knowledge in various types of trading entities.
5. Ability to interpret and articulate the guidelines provided by the Group Policies and Procedures to govern the KYC/AML onboarding/recertification process
     

2. Implementation and Process 
   1. Bring responsible for ensuring each client’s document collection is done in accordance with KYC due diligence policies. 
   2. Contribute to good quality client data.
   3. Handle onboarding related requests quickly and professionally to reduce any delay and/or loss of business.

3. Team Spirit 
   1. Working within a team – with an adaptable flexible approach, coordinate with other Flow and the Recertification team members and with the different Client Onboarding and Recertification teams globally.
   2. Be open to change and support the vision of working in a fully transversal operation.

4. Control and Risk 
   1. Abide by operational risk procedures and escalate incidents to management where necessary.
   2. Contribute to the implementation and controls for daily processes and assist with the update of procedures. 
   3. Ensure SUN generated alerts be validated, commented and updated properly in line with SOPs.

5. Contributing responsibilities
   1. Contribute to BNPP compliance and operational permanent control framework.
   2. Contribute to the reporting of all incidents according to the Incident Management Systems
   3. Ensure compliance with Bank’s policies/procedures and regulatory requirements, in particular with regard to the KYC/AML/FS responsibilities and duties, as per relevant policies and procedures.
   4. Compliant with the Bank’s code of conduct and compliance guidelines

Technical and Behavioral Competencies required

• Possesses strong analytical skills with an eye for accuracy and details.
• Good communicator with proficient writing and presentation skills
• Team player that supports his/her colleagues in times of stress
• Strong understanding of due diligence and local Anti-Money Laundering requirements
• Fluent in English (spoken and written)
• Excellent communication and interpersonal skills
• Ability to work independently, eager to learn and with attention to detail.
• Able to deal with complex and high volume of requests.
• Ability to work to tight deadlines
• Good English and Vietnamese skills

Experience and Qualifications required

• MBA or Diploma holder
• At least 5 years of banking experience and 3 years relevant due diligence experience
• Understanding of client legal/constitutional documents is an advantage