What is this position about?

 The Tax Accountant will report directly to the Tax Operations Manager and is responsible for assisting with client deliverables, transitions and project deliverables impacting the Tax Services team. They will be primarily involved in the preparation of unit trust distributions, detailed taxable income calculations, BAS returns and other tax reporting as well as being involved in the testing of processes and templates, update of standard operating procedures, client transitions and projects.

 Primary Role Responsibilities

 The Tax Operations Team is responsible for managing the overall delivery of tax services to all our Asset and Fund Services clients and ensuring that the tax reporting infrastructure is compliant with Tax legislation.

 This includes the following-
 * Managing the client relationship from a tax reporting perspective.
 * Maintenance of tax reporting infrastructure and templates.
 * Preparation of tax calculations and reports 
 * Tax process control and risk management.

 They have extensive interaction and dealings with various managers and teams within the Operations Division including Fund Administration, Custody Operations, Risk and Relationship Management.

 All services delivered by this team are required to consider current legislative and regulatory requirements and they must comply with operational risk guidelines.  Also, they are responsible for the investigation, management and resolution of any client queries and issues which are directed to the team.  Finally, the team supports the ongoing fulfilment of service delivery to Clients through representation alongside the Relationship Management function.

 Key responsibilities include:
 * Accurate and timely delivery of tax reporting deliverables.
 * Preparation of distribution calculations, superannuation fund tax calculations and tax returns.
 * Preparation of client reporting templates for review.
 * Attending to and responding to client queries.
 * Adherence to operational compliance and risk policies.
 * Assist in the completion of projects, including testing of tax templates.
 * Actively participate and contribute to meeting other team deliverables.

 What is required for you to succeed?

 Knowledge of tax accounting principles for financial instruments, trusts, and/or superannuation funds.
 * Knowledge of fund accounting, reporting and related operational risk and compliance requirements of the client service function
 * Degree qualified in Business, Accounting, or related discipline.
 * Qualified Accountant (CA/CPA)
 * Experience using central accounting systems and producing reconciliations.
 * Demonstrated history of being results focused and excellent attention to detail.
 * Excellent communication skills, both written and verbal

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

 BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

 [2] https://careers.apac.bnpparibas/

What is this position about?

 Middle Office forms part of the Asset & Fund Services division of BNP Paribas Securities Services, supporting a variety of assets classes including Equities, Fixed Income, Foreign Exchange, Cash, Listed Derivatives, OTC and Reconciliations. Additionally the team provides support to our client’s start of day positions, matching and monitoring of settlements, cashflows and reporting. 

 The roles within the Sydney Middle Office team are organised in alignment with the Global Middle Office processes of Asset Servicing, Transaction Management, OTC, Account Management and Business Transformation.  

 The Sydney Middle Office team’s primary purpose is to ensure our clients receive high quality Middle Office services.  This includes the execution of daily production to meet SLAs and KPIs, management of queries, resolution of issues, deliver on client change and continual development of our operating model.  

 The Sydney Middle Office team is also responsible for oversight of outsourced functions, including their daily operations and overall performance.   

 We value teamwork, maintaining good working relationships internally and with our clients, ownership of our risk and control environment. 

 Primary Role Responsibilities

 Client Service Delivery 
 * Manage team of Approx 4/6 people and co-ordinate resources effectively 
 * Ensure the team Manage clients escalations and issues for Middle Office and appropriate escalation to the Head Of middle Office 
 * Lead Middle Office updates in Client Service reviews and Ops to Ops meetings.  This includes maintaining client actions logs, service review content is comprehensive and provides key metrics, achievements, details incidents and issues as required.  
 * Make certain that team building strong collaborative relationships with clients.
 * Escalate client issues appropriately for resolution within the broader MO and identity impact to other clients 
 * Drive the team to deliver client incident reports by BD10
 * Client reporting (for example STP and KPI reporting) is analysed and identifies opportunities for efficiencies and service enhancements
 * Support regulatory changes with Key stake holders and clients 
 * Chair the Middle Office Client Forum  

 Oversight of Outsourced Functions
 * Drive the team to be accountable to escalations on current issues
 * Drive the Preventative measures on operating incidents with account managers and off shore teams and track to closure. 
 * Drive the reconciliation frame work to reduce breaks and Increase transparency 
 * Enhance the governance and oversight model and meetings, drive better KPIs analysis, issues logs, change pipeline, resourcing, attrition, MIS. 
 * Periodic reviews of SLAs, procedures and BCP plans

 Change and Execution
 * Support client change and new services initiatives as required
 * Generate ideas for process improvement to systems and processes

 Risk Management
 * Ensure that the team are adhering to the risk and control framework, including the maintenance and update of internal procedures.
 * BIRDIES are managed within required timeframes
 * Manage incident process effectively and within reasonable timeframes.
 * Back-up and contingency plans maintained and understood in the event of system outages.

 Other contributions

 What is required for you to succeed?
 * Ensure the team work  – Listen and responds constructively to other team members’ ideas. Builds strong partnerships across the firm and externally to help achieve results for the firm and client alike.
 * Encourage creativity and Innovation – takes a different perspective to a problem and goes beyond the existing frameworks suggesting new ideas which are suitable for their clients;
 * Client Focus – Demonstrates an understanding of excellent client service and understands the issues facing their client;
 * Ensure the team show accountability – and are committed to achieving the organisation’s objectives. Demonstrates perseverance and is accountable for own actions.
 * Attention to detail – ensures accuracy and implements processes to ensure quality of output. Ensures high personal and teams standards in all areas of work.
 * Communication – Oral: expressing ideas effectively in individual and group situations. Adjusting communication style to match the needs of the audience. Written: expressing ideas clearly in all written documents. Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.
 * Team orientation – works with the team and the broader organisation towards shared goals and treats all colleagues and clients as partners
 * Planning & execution – establishes courses of action for self and others to ensure work is completed efficiently. Effectively manages own time and resources to meet deadlines and quality standards

 Desired knowledge, skill, experience

 Qualifications –
 * Degree education – preferable commerce and finance.

 Technical skills – 
 * 10+ years experience in Securities Services
 * Knowledge of the fixed income, equities, foreign exchange and cash & FX markets and corporate actions and derivatives
 * Solid understanding of outsource Middle Office services 

 Systems knowledge – 
 * TradeFlow 
 * Hi-Portfolio
 * Calypso
 * IntelliMatch 
 * MS Word and Excel (intermediary/expert)
 * Tradeflow

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

  We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

  BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

  BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

  If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

Within Client Engagement and Protection Vietnam, the Due Diligence Team is divided into 2 teams – Client Account Management and Client Relationship Management. The team’s objective is to be the sole interface for new and existing clients for the purpose of KYC due diligence. The goal, for this team, is to ensure a global and consistent service to both internal/external clients while maintaining proper risk management in the area of KYC due diligence.

This team will be working around 3 main themes: 

• Prioritization of on-boarding
• Recertification, annual review, process.
• Remediation; regulatory and process changes

Overall, the team is responsible for a qualitative and compliant KYC process for new and existing clients.

The responsibilities will be diverse and varying, reliant on work required to be actioned. Responsibilities may include, but are not limited to the following:

1. Overall Job Requirements 

1. Ability to work independent on KYC due diligence end-to-end and provide advice to relevant businesses in light of information surrounding any particular client for both on boarding or recertification
2. Serve as ‘Primary Point of Contact’ to communicate and resolve any recertification process issues with business, clients and internal functions.
3. Ability to communicate independently and professionally with internal/ external customers at all levels particularly senior, regional teams within ITO CEP, as well as with teams in other BNPP locations.
4. Being aware and demonstrate the knowledge of regulation surrounding KYC/Due Diligence for Vietnam and processing knowledge in various types of trading entities.
5. Ability to interpret and articulate the guidelines provided by the Group Policies and Procedures to govern the KYC/AML onboarding/recertification process
     

2. Implementation and Process 
   1. Bring responsible for ensuring each client’s document collection is done in accordance with KYC due diligence policies. 
   2. Contribute to good quality client data.
   3. Handle onboarding related requests quickly and professionally to reduce any delay and/or loss of business.

3. Team Spirit 
   1. Working within a team – with an adaptable flexible approach, coordinate with other Flow and the Recertification team members and with the different Client Onboarding and Recertification teams globally.
   2. Be open to change and support the vision of working in a fully transversal operation.

4. Control and Risk 
   1. Abide by operational risk procedures and escalate incidents to management where necessary.
   2. Contribute to the implementation and controls for daily processes and assist with the update of procedures. 
   3. Ensure SUN generated alerts be validated, commented and updated properly in line with SOPs.

5. Contributing responsibilities
   1. Contribute to BNPP compliance and operational permanent control framework.
   2. Contribute to the reporting of all incidents according to the Incident Management Systems
   3. Ensure compliance with Bank’s policies/procedures and regulatory requirements, in particular with regard to the KYC/AML/FS responsibilities and duties, as per relevant policies and procedures.
   4. Compliant with the Bank’s code of conduct and compliance guidelines

Technical and Behavioral Competencies required

• Possesses strong analytical skills with an eye for accuracy and details.
• Good communicator with proficient writing and presentation skills
• Team player that supports his/her colleagues in times of stress
• Strong understanding of due diligence and local Anti-Money Laundering requirements
• Fluent in English (spoken and written)
• Excellent communication and interpersonal skills
• Ability to work independently, eager to learn and with attention to detail.
• Able to deal with complex and high volume of requests.
• Ability to work to tight deadlines
• Good English and Vietnamese skills

Experience and Qualifications required

• MBA or Diploma holder
• At least 5 years of banking experience and 3 years relevant due diligence experience
• Understanding of client legal/constitutional documents is an advantage

Position Purpose

The role is to provide augment the BNP Paribas Payments & Cash Management team to deliver solutions as part of the banks Ambition 2025 plans. The person taking on this role will be expected to manage delivery of change requests, minor enhancements and problem tickets in alignment with other delivery teams and coordinate end to end from initiation, development, testing, UAT coordination and delivery into production.

Key Responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality
• Bring the project and contributing teams together and collaborate closely to deliver the project/release
• Enforce the Bank’s project management policies and procedures
• Review user requirements (UR) and perform system/functional analysis
• Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives
• Produce vendor requirements and review vendor FS (where applicable)
• Review and sign-off delivrables and solutions produced by the vendor (where applicable)
• Provide SIT, UAT, regression testing and rehearsal testing support
• To ensure successful implementation of solution
• Provide weekend deployment support and Level 3 support for production

Contributing Responsibilities

• Develops new products and solutions jointly with other application/project teams
• Contributes towards the end-to-end solution for these new products and developments
• Contributes towards defect leakage and quality improvement initiatives
• To share support and expertise by providing training and knowledge sharing sessions

Competencies (Technical / Behavioral)

• 10-12 years minimally of IT experience in banking software development
• Strong verbal and written communication skills
• Excellent interpersonal and negotiation skills
• Ability to work in a fast paced, dynamic and multi-cultural environment
• Good experience in Payments, Cash Management, and Transaction Banking projects
• Very familiar with Payments (Cross Border, RTGS, LVP , Payroll), Direct Debit, Cheques), and Receivables (Collections) processing across the APAC region
• Knowledge of ISO 20022 and Swift Message formats.
• Sound functional analysis and project management skills with proven project/deliverables in working experiences
• Good experience in Payments, Cash Management, and Transaction Banking projects
• Practice of SDLC and/or Agile Scrum

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What would be your typical day at BNPP Paribas look like? 

I.    DAILY ACTIVITY FOLLOW UP

Ensure the management and optimization of Treasury activity for OUT currencies (33 currencies) on GEODE tool for Securities Services’ Businesses (12 Branches), over the Nostro accounts opened on Correspondent and ICSD’s books. 

This process is coordinated with BNP SA Front Office, as well as with the Paris/Singapore and New York TFG Teams as per the Follow the Sun model.

Follow up on the update of Correspondent/ICSD’s conditions on Treasury’s reconciliation tool (RUBI) and ensure the correct reconciliation of Interest Scale.

Make sure that the activity is efficiently processed and associated risks are controlled accordingly. Ensure that the internal tools match the Business’ needs (coordinate any possible evolution along with the Change Management and IT teams).

Back up the team whenever is needed on daily activity.

II.    BUSINESS BILLING/P&L FOLLOW UP

On a daily basis monitor the figures allowing to follow up the activity in order to establish an analytical billing at month end that will be charged to the Businesses. 

Generate and justify the P&L reporting to the ALM.

Set up and Publish KPI’s.

III.    TFG OPERATIONAL RISKS MANAGEMENT

Ensure the control of TFG Operational Risks through

–    The update of the Operational Control Plans

–    The update of the Accounting Control Plans

–    The update of Procedures (XPACT)

–    Ensure the completion of tasks in ORUS regarding the GCP and in COMBO regarding the daily activity follow up

IV.    WORKSHOPS/MEETINGS WITH SINGAPOUR TFG AND NY TFG

Maintain a close relationship with Paris/ Singapore and NY TFG Teams, through monthly meetings in order to follow up and improve the processes in place. 

As Global Process Owner, ensure the correct execution of the activity by the Follow the Sun teams, as well as the resolution of any possible conflict with the Correspondents/ICSD’s, along with the Regional Network Managers and locals ALMs.

V.    TFG TEAM MANAGEMENT

Ensure an adequate staffing for any replacement as well as the training needed. Guarantee team cohesion throughout BNP Paribas’ values: Agility, Client Satisfaction, Open mindedness and Compliance Culture by embracing a collaborative spirit. 

VI.    FOLLOW UP OF TREASURY SUBJECTS WITH ALM AND NETWORK MANAGEMENT

Establish a good relationship with the Network Management, by participating to any Meeting/Committee which the goal is to improve the process in place or any conflict with the Correspondents/ICSD’s. Participate to any Correspondent’s migration and ensure that all the setups are in place for the good Treasury flows execution on Go Live date.

Along with the 2S ALM, follow up on Treasury subjects that could transversely impact 2S’s activity with 2S’s Businesses, Correspondents/ICSD’s and Central Treasury. Also participate in all the projects that could have a direct impact on Treasury Liquidity management.

VII.    Environnement and Organisation

Service schedule is from 9.00 am to 6.30 pm CET, Monday to Friday (bank holidays are included except the 1st of January and the 25th of December).

You may participate to GEODE releases along with the IT teams (Weekends releases).

Homeworking is allowed in the different formulas and rhythms, but constraint to the activity specificities (mandatory to have a minimum of 3 persons always on site).

Competencies (Technical / Behavioural)

Soft skills:

•Result driven

•Strong Analytical skills & synthesis ability

•Strong interpersonal skills (communication, influencing skills, teamwork)

• Acts in leadership capacity for projects, processes, or programs.

•Excellent verbal and written communication skills

•Language : English: fluent speaking, reading and writing (proficient).  French speaking is a plus

What is required for you to succeed?

•University graduate with at least 15 years of relevant experience in ALMT or treasury, businesses, risk management, control function. Relevant experience in consulting or audit background is appreciated.

•Prior experience or practical understanding in previous roles may include but not limited to Front/Middle/Back Office, Operations or Functional role(s).

•Team management experience

•Preferred candidates should possess robust knowledge of 2S activities and BNP ALMT

•Knowledge of key applicable 2S systems feeding into treasury system is a plus

Position Purpose

Sourcing and marketing of closed ended private equity, real estate, infrastructure and private credit funds (including semi-liquids) towards total revenue and AUM.

Key Responsibilities

Fund Raising Campaigns

Manage the marketing of the PERE products selected by Head-Office to Relationship Managers (RM) and clients within your Wealth Management Asia (Hong Kong, China, Taiwan, Singapore and South East Asia). Main tasks are:

• Participate in the definition of the commercial interest for a specific fund (sounding process)
• Coordinate the local products validation process (Legal, Tax, Risk & Compliance) 
• Manage internal marketing presentations to our internal sales forces. 
• Organise road shows, meetings or videoconferences with RMs to pitch their clients.
• Interact and liaise with different fund managers 
• Monitor book-building and subscription process 

Monitoring of Recommended Products

Monitor products from previous campaigns. Regularly inform RMs on latest communications, drawdowns and distributions in relation with our Feeder Funds Administrator in Luxembourg. Support RMs for the update to their clients through reporting or update calls.

PERE Research

• Research on the PERE market and market insight in coordination with the Head-Office teams: conferences, press releases, surveys. 
• Participate to transversal PERE projects in collaboration with the global network of PERE specialists and Head Office (HO) team in Paris 
• On local private investments opportunities, as the case may be, identify potential local opportunities in coordination with the HO Private Investments team and manage for these local offerings the due diligences and coordination of the validation process 
• Maintain close contact with the RMs (training, regular information on the Private Equity and Real Estate markets) and with their clients 
• Develop strategies and marketing campaigns to increase the penetration rate for PERE.

Control Aspect

1. Direct contribution to BNPP operational permanent control framework 
2. Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as control plans 
3. Comply with regulatory requirements and internal guidelines 
4. Contribute to the reporting of all incidents according to the incident management system

Competencies

• Extensive experience and knowledge in the private equity and real estate industry
• Excellent Marketing skills to RMs and WM clients
• Familiar with the key players in the investment management industry
• Client oriented to both internal and external clients
• Capacity to work independently
• Team player with excellent interpersonal and presentation skills
• Ability to build rapport with internal and external clients

Qualifications and Experiences

• More than 10 years of relevant experience
• Qualifications: CFA, MBA, MSC

Overall Job Purpose

 The Performance Analyst role sits within the Invetsment Analytics Data Services team. The role performs day to day oversight of performance, attribution and risk related reporting services delivered by the offshore hub location in Chennai. 

 The Performance Analyst interacts directly with AU based clients to ensure a quality service delivery experience, by responding to client queries, resolving issues and participating in client service meetings and reviews.   

 Outside production periods, the Performance Analyst will work on change management tasks (analysis, prioritization, UAT, etc.) for designated clients and/or initiatives, participate in service review meetings, workshops and system demonstrations. 

 Areas of responsibilities

 Service Delivery

 * Participate in and support the delivery of performance, risk and attribution reporting services to BNP Paribas Australian clients. 
 * Oversight responsibilities for core performance production activity based in our global operations hub in Chennai. 
 * Act as a contact point in the event of urgent or unresolved performance or reporting queries received from the hub location or the client, and act as the link between the two.
 * Ensure the quality and accuracy produced by our operations hubs for the activity assigned to you for oversight
 * Meet with clients as required to ensure the service delivery is of a high standard, maintaining a strong focus on timeliness and accuracy as measured by service KPIs and MI

 Projects & Change 

 * Assist with client change control aimed at developing, extending, or improving the existing service received by the client
 * Assist with new activity set up and onboarding activities
 * Assist with business requirements documents, UAT & implementation plans, support and maintain project governance documents
 * Assist in the optimisation of end production under your oversight, working transversally across the business as required.

 Contributive responsibilities (how the role contributes to the success of business line / function)

 * Working to deliver service to our clients accurately and on time, thus reinforcing and building client relationship, leading to new business opportunities
 * Working to ensure operational risk is captured and addressed, securing our functional capabilities

 Essential Skills / Competencies

 Technical skills and experience

 Required: – 

 * At least 2-3 years of experience in a performance analysis role. Within this the following balance of experiences would be ideal: –
 * experience working within performance measurement and attribution calculation and reporting function, within an asset management, asset owner or  securities services position
 * experience working on performance related project work (e.g. system implementation or process optimisation) outside of the normal performance reporting production cycle
 * Practical experience liaising with clients (discussing performance and attribution issues, participating in client meetings, taking minutes, giving demonstrations)
 * Practical understanding of core performance methodologies (e.g. daily time weighted returns, modified dietz, IRR, unit price) & attribution methodologies (e.g. Brinson,  arithmetic v geometric , and Fixed Income models)
 * Practical understanding on market data indices (S&P/ASX, MSCI, etc), characteristics (dividend yield, PE ratio, duration, etc), and classification schemes (GICS, BICS, etc.)
 * Practical understanding of ex-post risk statistics such as tracking error, sharpe ratio, alpha, beta, volatility etc. Ability to be able to calculate from first principles 
 * Practical understanding of multiple instrument types, including derivatives and how they should be treated within performance measurement
 * Strong Microsoft excel skills

 Desirable: – 

 * Appreciation of GIPS and its application within the investment industry
 * Practical experience of calculating composite benchmarks, hedge benchmarks, drifting and rebasing weights
 * Excel VBA skills and or Access database experience

 System / application skills

 * Essential: Excel, Powerpoint, Word 
 * Desirable but not essential: VBA, SQL, Datastream, Bloomberg, Statpro, User level knowledge of all BNP Paribas IRP production applications (B-One, DNA)

 Project Management / Business Analyst skills

 * Practical experience on boarding new activity into a production process
 * Practical experience writing business requirements documents, test plans, implementation plans and governance documents
 * Strong deadline orientated approach to project delivery
 * Sound written and verbal communication skills
 * High quality UAT testing and support

 Qualifications

 * Tertiary qualification and industry specific qualification such as CIPM, CFA, etc. favourable.

 Competencies

 * Attention to detail – ensure accuracy and quality in work
 * Accountability – takes personal responsibility, delivers against personal and team goals
 * Flexibility – positive and flexible approach to identify preferred solutions to issues and problems
 * Results focused – understand the strategic objectives of the business as well as the team; work to ensure their achievement with a quality focus.
 * Client focus – delivers consistently a high standard of client service , aiming to achieve all client deliverables within KPI, and operating in line with the departmental code of conduct
 * Teamwork – work cohesively with a team of senior professionals to define and deliver against strategy, demonstrates sound intuition and political awareness
 * Innovation – maintain a constant focus on process efficiency with the aim of increasing scalability and client experience
 * Communication – effective verbal and written communication & effective interpersonal ability
 * Maturity & Judgment – Demonstrates the ability to deal effectively with complex issues, learns from experience, assesses issues using relevant information and applying intuition.  Makes informed and considered decisions
 * Time Management – Prioritise tasks and manage workflow effectively

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

 BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

Overall Job Purpose

 The Investment Compliance Analyst role sits within the P&C Client Delivery team. The primary function of the role requires the performing of day to day monitoring of rules within client IMA’s, assisting in the day to day investment process. 

 The Investment Compliance Analyst interacts directly with clients and/or investment managers regarding all aspects of investment guideline monitoring to ensure a quality service delivery experience by responding to client queries, resolving issues and participating in client service meetings and reviews.  

 In addition to IMA monitoring, the Investment Compliance Analyst will assist clients with related monitoring activities such as Substantial Shareholder, Exposure and derivatives monitoring. 

 Areas of responsibilities

 Service Delivery
 * Participate in and support the delivery of investment compliance monitoring services to BNP Paribas Australian clients. 
 * Act as a contact point in the event of client and/or investment manager queries and requests.
 * Ensure prompt action taken to address requests and or issues. 
 * Meet with clients as required to ensure the service delivery is of a high standard, maintaining a strong focus on timeliness and accuracy as measured by service KPIs and client feedback.

 Projects & Change 
 * Assist with changes and change control aimed at developing, extending, or improving the existing service received by the client.
 * Assist with new activity set up and onboarding activities.
 * Assist with business requirements documents, UAT & implementation plans, support and maintain project governance documentation.
 * Assist in the optimisation of operational processes.

 Contributive responsibilities (how the role contributes to the success of business line / function)
 * Working to deliver service to our clients accurately and on time, thus reinforcing and building client relationship, leading to new business opportunities.
 * Working to ensure operational risk is captured and addressed, securing our functional capabilities.

 Essential Skills / Competencies

 Technical skills and experience

 Required: – 
 * At least 2-3 years of experience in investment compliance. 
 * Be able to interpret investment mandate agreements into investment rules and set up these corresponding rules within the BNP Paribas compliance system.
 * Investigate breaches of mandate restrictions, identify critical factors and communicate this with both investment manager and client. 
 * Resolution of production issues, client queries and ad-hoc reporting requests, via communication with Investment Managers, clients and internally with BP2S teams including offshore teams, Relationship Management, IT, Fund Accounting and Unit Pricing. Be able to identify and escalate the more complex queries and issues to senior team members in a timely manner as needed. Recommend and implement corrective action where appropriate.
 * Data maintenance and requests to ensure complete reporting, such as adding rules, portfolios, benchmarks, and custom reporting as needed. 
 * Build and apply technical capability through on-the-job training and independent research, staying up to date with industry best practice and regulation.
 * Ensure appropriate procedures, risk and control guidelines are maintained and adhered to, and identify, update and maintain gaps in controls and procedures.
 * Identify and work with senior team members to implement improvements to services and processes, in terms of efficiencies and risk minimisation.
 * Ensure Compliance of all processes with internal policies and procedures.
 * Understanding of financial markets, including all instrument types and derivatives, plus the practical application in relation to portfolio effective exposure, leverage, duration and credit ratings
 * Strong Microsoft excel skills.

 System / application skills
 * Essential: MS Excel, Powerpoint, Word.
 * Desirable but not essential: Bloomberg, Hi-portfolio.

 Project Management / Business Analyst skills
 * Practical experience in on boarding new activity into a production process
 * Strong deadline orientated approach to project delivery
 * Sound written and verbal communication skills.
 * Ability to exercise good judgment in commitments made in response to client needs whilst balancing with the commercial and operational needs of the bank.

 Qualifications
 * Tertiary qualifications preferred, but strong industry experience will be considered. 

 Competencies
 * Attention to detail – ensure accuracy and quality in work.
 * Accountability – takes personal responsibility, delivers against personal and team goals.
 * Flexibility – positive and flexible approach to identify preferred solutions to issues and problems.
 * Results focused – understand the strategic objectives of the business as well as the team; work to ensure their achievement with a quality focus.
 * Client focus – delivers consistently a high standard of client service, aiming to achieve all client deliverables within KPI, and operating in line with the departmental code of conduct.
 * Teamwork – work cohesively with a team of senior professionals to define and deliver against strategy, demonstrates sound intuition and political awareness.
 * Communication – effective verbal and written communication & effective interpersonal ability.
 * Maturity & Judgment – Demonstrates the ability to deal effectively with complex issues, learns from experience, assesses issues using relevant information and applying intuition.  Makes informed and considered decisions.
 * Time Management – Prioritise tasks and manage workflow effectively.

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

 BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

Description of the Department: 

 To provide quality, cost-effective, robust IT services / solutions to allow the Global Markets business in Australia and APAC to achieve its business goals and objectives

 Summary of the Role:  

 The IT Production Support team based in Australia  of the BNP Paribas (BNPP) IT – with the team being responsible for the following activities for applications in use by Global Markets in Australia & APAC :-

 Production Monitoring

 Production Incident Management including investigations & resolution

 Problem Management

 Management Reporting

 Setup & Interfaces with relevant Regulators

 Liaises with

 Internal:
 * BNPP IT Application Support teams
 * BNPP business units
 * BNPP Sydney Territory IT & IT Helpdesk support
 * BNPP Sydney/Singapore/HK IT on incident related follow-up
 * BNPP Central Application Production Support

 External:
 * Regulators
 * Partners (e.g. Brokers)
 * Exchanges (e.g. ASX)
 * Infrastructure providers

 Key Responsibilities:  

 Production Monitoring
 * In agreement with global GM IT APS leads monitor corresponding platforms during agreed time windows. 
 * Action any alerts as per agreed procedure
 * Configure and improve the monitoring in agreement with corresponding owners

 Incident Management
 * Acknowledge, Ticket, Investigate & Resolve issues 
 * Appropriate escalation of incidents to resolver groups, based on procedures for production incidents and for BCP events
 * Defining, documenting and improving processes and procedures
 * Ensuring appropriate classification of Incidents, adhering to SLA regarding response time and update frequency, appropriate escalation of incidents, adherence to P1 Incident Procedure
 * Ensure communications are being properly delivered on time, and with quality
 * Review and production of internal and external incident reports

 Service Reporting:
 * Ensure daily, weekly and monthly service reporting to key stakeholders including BNPP business, BNPP Paris and BNPP UK is produced correctly
 * Assist with preparation of material for internal and external auditors

 Problem Management:
 * Initial root cause analysis of problems to determine potential fixes
 * Raise potential fixes with appropriate work management streams 
 * Co-ordination of incident reviews with platform leads and OPC team, including agreement with platforms on incident preventative measures
 * Co-ordination with preventative measure owners to ensure closure within expected timeframes
 * Reporting of problems and outstanding actions to global and local management
 * Analyze and make recommendations to management for issues affecting delivery of IT services to BNPP business

 Audit Preparation:
 * Assist with preparation of material for Internal and External Auditors
 * Responding to queries on ongoing audits

 General
 * Represent local APS teams within the larger central APS management

 Qualifications & Experience required for the role:

 Required:
 * At least 3 years on hands experience on production support responsibilities within the front office area of the capital markets business of a international financial institution 
 * Very strong communication skills
 * Strong analytical skills
 * Ability to multitask
 * Team Player
 * Proactive
 * Ability to work under pressure
 * Ability to manage own workload
 * Attention to Detail
 * Excellent phone manner
 * Ability to relate to clients (internal and External) 
 * Understanding of Service Level Agreements
 * Good Time Management Skills
 * Flexible attitude
 * Ability to think “outside of the box”
 * Degree qualification in IT

 Technical Skills required for the role:
 * SQL, VBA, or Excel development experience

 Core Competencies required for the role: 
 * Attention to detail – Ensures accuracy and implements processes to ensure quality of output.  Ensures high personal standards in all areas of work.
 * Communication – Oral:  Expressing ideas effectively in individual and group situations.  Adjusting communication style to match the needs of the audience.  Written:  Expressing ideas clearly in all written documents.  Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.
 * Quantitative analysis – Understands and evaluates numerical data, tables, charts or graphs.  Performs calculations, makes comparisons and combines quantitative information.
 * Technical/professional knowledge – Demonstrates a satisfactory level of technical and professional skills/knowledge in job related areas.  Keeps abreast of current developments and trends in area of expertise
 * Technical/professional proficiency – Demonstrates a satisfactory level of performance in specific technical / professional areas
 * Accountability – Committed to achieving the organisation’s objectives.  Demonstrates perseverance and is accountable for own actions.
 * Client Focus – Complete commitment to provide professional, intelligent and timely responses to our clients’ needs and to changes in the market
 * Collaborative approach – Supports and shows respect for others.  Puts people first, and works effectively with individuals, teams and clients.
 * Commitment – Committed to our customers, shareholders and employees. Demonstrates enthusiasm towards the organization and motivation to add value and be part of the organization.
 * Resilience – Continues to work effectively and pursue goals when faced with obstacles, periods of change and uncertainty, or resistance from others.  Maintains effectiveness in uncertain or ambiguous situations.
 * Responsiveness – Adapts when facing new or unforeseen situations.  Delivers on time the required service.
 * Risk awareness – Adheres to the organisation’s processes and procedures.  Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk
 * Team Orientation – Works with the team and the broader organisation towards shared goals and treats all colleagues and clients as partners

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

  BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

  If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

  [2] https://careers.apac.bnpparibas/