FICC Electronic Client Solutions – APAC Team Lead

December 17, 2024

FICC Electronic Client Solutions – APAC Team Lead

Reference48320130

  • Permanent
  • SG-Singapore
  • CUSTOMER RELATIONSHIP MANAGEMENT
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What is this position about?

•    The Electronic Client Solutions team are subject matter experts within the Fixed Income, Currencies and Commodities (FICC) business, who provide clients with electronic trading platform related solutions that may relate to client onboarding, product enablement and other topics.

Primary Role Responsibilities
 

•    Join a passionate team of professionals whose performance is critical to the success of BNPP’s mission of digitization.

•    You will serve as a primary subject matter expert for BNPP’s electronic products including our award-winning single dealer platform (Cortex) and provide world class support for our electronic client base.

•    Serve as the primary point of contact between BNPP, Clients and Vendors, managing all new and existing relationships and driving successful integrations with BNPP’s Fixed Income, Currencies and Commodities product suite.

•    Manage platform incidents and effectively coordinate support and resolution while owning client communications.

•    Proactively monitor the status of electronic trade flows, and ensure that clients are connected, being priced and able to always trade.

•    Build and maintain strong relationships with internal teams (Sales, Trading, Technology, Credit, Legal etc.) to provide swift resolution of time critical issues

•    Listen to our clients, help them navigate an evolving market landscape, and work with Product Management teams to drive innovation of new functionality and products that 

•    Facilitate prospect and client demos serving as a subject matter expert on product features answering technical questions.

 

Other contributions

•    Represent FICC in digitization and connectivity projects with multi-dealer platforms

•    Work closely with Business Management and Operational Risk teams to design and maintain client and trading limits 

What is required for you to succeed?

  • Understanding and experience of electronic trading platforms, liquidity management and pricing architecture.
  • Understanding of complex client workflows and trade life cycles to ensure a successful and smooth platform and product ‘Go-Live’
  • In-depth Knowledge of the FIX protocol (including STP solutions), troubleshooting complex technical issues and pricing queries.
  • Experience automating manual processes using Python and SQL. Experience using LINUX, accessing logs and processing raw data
  • Excellent interpersonal skills, good attitude, and strong communication / presentation skills
  • Experience managing and implementing controls and audit processes
  • Above all an out-of-the box, innovative thinker with a proactive attitude and willingness to learn

Required education/certification/licenses

  • Bachelor’s degree in Finance, Technology or similar related field
  • Knowledge of BNPP systems would be a plus
  • Project management experience is a plus
  • Client Facing experience in the Financial or Technology industry
  • Proficiency in e-trading products and solutions preferably in FX, Rates & Credit business lines

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 
  
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

  • BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
  • BNP Paribas MixCity which fosters better representation of women at all levels of the organization
  • Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
  • BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

  https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

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