Position Purpose

The NZ Custody Account Manager (Graduate) position has the following responsibilities to support the New Zealand Custody business

  • Custody operations are performed by the Custody teams in India and Sydney, however NZ CAM team need an intimate knowledge of these operational deliverables, the BNPP structure and the controls that underpin them.
  • To build trust and confidence, with Custody Business partners, in BNP Paribas best practice operational principles and controls.  
  • Is the single point of contact between the Investment Manager and all internal stakeholders.
  • Day to day management of client custodial relationships ensuring that the highest levels of satisfaction possible are achieved. 

Responsibilities

The role has accountability for BNPFS’s NZ custody offering, including the following:

  • Is the single point of contact between the Investment Manager and all internal stakeholders, for their custody needs to resolve exceptions and changing environments: 
  • Cash ie. unsettled inflow, blocked outflow, OD monitoring, FX, Swaps.
  • Securities – Trade matching blockers through operational networks ie. client SSI support, insufficient positions, CA elections blocking trades. 
  • Corporate Actions – Income, Non-Income, Mandatory and Voluntary
  • Reporting – NeoLink On Demand reporting suite, YE Custody Audit Cash balance and Positions reports, Tax Reclaim and Document library reports, MIS Client reports.
  • Understand each clients Assets in Custody, how they use these accounts, Integration flows, business partners and how they use them to deliver outcomes ie: 3PAMS, 3rd party registries, 3rd party FA, 3rd party Middle OfficeBack Office partners, Auditors.
  • Asset servicing knowledge related to the roles and responsibilities of each member of the business partnership chain.  ie. Asset Owner, Investment Manager, Front Office, Middle Office/Back Office, Counterparty’s, Trustee, Custody Operations – Cash, CA, FX, Derivatives, FI, Equities, Stock Lending, Transfers, Settlement Agents, Registry, UUT (internal & External), Derivatives (FX, Swaps, collateral, Futures, Repo’s),  
  • Understand the IM/Admin tools the 3PAM or self-managed funds use, to problem solve exceptions that may occur.
  • Best practice STP integrations with BNPP systems – SWFT, Type 1 BPL data files, SFTP Global/Local, Templates (use of the templates), NeoLink access, usage, services tools and Reporting.
  • Develop and maintain a large network of contacts both internally and externally to assist with issue resolution, counterparty market support etc.
  • Tax Documentations – Income tax status and how these influence dividend and interest income calculations.
  • Represent Custody in Business to Business meetings.
  • ·         Master Custody technology servicing FA via dual use of instructions for FA and Custody records, SWIFT connectivity, IT path ways (BIC’s), Master Custody instruction templates, BNPP In house systems which handle SWFT routing etc. 
  • ·         Is responsible to achieve fully referenceable relationships with all of its managers:
  •  Day to day exception management using clear and concise communication, 
  • Market expertise, Regional nuances, Local and Global markets, CSD’s and how they operate.
  • ·         Daily query and issue resolution relating to custodial operations for New Zealand Clients and New Zealand 3PAM’s. 
  • Ensure that clients and 3PAM’s expectations are managed and delivered in line with requirements and timescales.
  • ·         Working with internal teams to ensure the 3PAM and NZC requirements are effectively represented.
  • ·         Oversight of NZD Internal custody reporting – Liquidity Management (OD reporting), assigned reconciliation breaks, transaction monitoring, screening of the NZ payment beneficiaries and support of regulation controls.
  • ·         Cross training to cover other team members in times of absence.
  • Contribute to product/service development initiatives.

Competencies (Technical / Behavioural)

  • Accountability – Committed to achieving the organization’s objectives.     Demonstrates perseverance and is accountable for own actions.
  • Client Focus – Complete commitment to provide professional, intelligent and timely responses to our clients’ needs and to changes in the market.
  • Communication – Oral: Expressing ideas effectively in individual and group situations.  Adjusting communication style to match the needs of the audience.  Written: Expressing ideas clearly in all written documents.  Using professional, appropriate language always, and adhering to the use of the BNPP Email Protocols. 
  • Responsiveness – Adapts when facing new or unforeseen situations.  Delivers on time the required service.
  • Risk awareness – Adheres to the organization’s processes and procedures.     Demonstrates a good understanding of compliance issues and implements work practices that minimize operational and reputational risk.
  • Team Orientation – Works with the team and the broader organization towards shared goals and treats all colleagues and clients as partners.
  • Technical/professional knowledge – Demonstrates a satisfactory level of technical and professional skills/knowledge in job related areas.     Keeps abreast of current developments and trends in area of expertise.
  • Comfortable working and challenging at senior levels and in multiple locations

Specific Qualifications Required

  • Demonstrated analytical capability and strong stakeholder management.
  • Degree qualified in Business, Accounting or a related discipline
  • MS Office suite proficiency: Project, Excel, Word, PowerPoint

Position Purpose

The role of the Graduate Business Analyst is to work within a matrix structure delivering into projects across all platforms for both internally driven and client projects. 

The role of the Business Analyst is to support the delivery of: 

  • Client and business change projects
  • Emerging new business initiatives / projects
  • Internal / external technical change programs
  • Various continuous improvement programs

The Graduate Business Analyst will be responsible for obtaining an understanding of client needs and integrating these with the requirements of the operational business to support the development of strategic and approved solutions.  They will provide support throughout the delivery life cycle to ensure the solution is implemented successfully, through risk and issue management, scope management, support for operational testing and following execution. 

Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. 

Responsibilities

  • Engaging with clients, internal and external stakeholders to establish a common understanding of the business needs.
  • Identifying, assessing and documenting business requirements. Clarifying and eliciting business requirements, proactively identifying additional requirements not explicitly provided, obtaining missing information and resolving conflicting information among the needs and requirements.
  • Recommending business priorities and advising stakeholders on options and risks; conducting analysis and determine solutions to business requirements.
  • Managing assigned project risks, issues, interdependencies and quality; and acting as an escalation point for workstream issues.
  • Ensuring that all requirements, and changes to commitment are communicated to all affected team members and stakeholders.
  • Managing all changes to requirements through a formally defined scope change process.
  • Gaining a firm understanding of the impacts of the solution on People, Process and Technology.
  • Engaging stakeholders to ensure a common understanding of (and commitment to) objectives, scope, risks, benefits and proposed solution.
  • Documenting business process design 
  • Contributing to test plans, producing test cases, assisting the business with production and completion of test cases and contributing to test completion reporting. 
  • Providing input to SMEs in their documentation of the new business procedures, changes to existing business procedures, User Guides and Training Material as a result of the project implementation. 
  • Providing input to SMEs in their updating of Risk and Control Matrices, Service Level Agreements and Business Continuity Instructions.
  • Identifying and implementing efficiency improvements (i.e. process and control improvements, reduction in errors) without impacting negatively on service, brand and therefore shareholder value.
  • Encouraging effective teamwork through collaboration, enabling the sharing of skills, experience and ideas.
  • Contributing to the development and implementation of client onboarding and change best practices across Change and Transformation team.

Technical Experience

  • Possess strong interpersonal skills and is confident reporting and presenting to internal management and clients.
  • Demonstrate am understanding of implementation / project management skills
  • Flexible approach to work, as implementation can occur outside of normal business hours.
  • Strong team player, going the extra mile

Competencies (Technical / Behavioural)

Communication (Verbal & Written): Expresses ideas effectively in a clear, concise and open manner appropriate for both individual and group situations.     Listens effectively and identifies / responds to subtle verbal and non-verbal cues from others.     Communicates effectively in written form.  Expresses ideas clearly with appropriate organisation and structure, correct grammar, and language or terminology that is adjusted to the characteristics and needs of the audience.

Delegation: Enlists the talents of others to help meet objectives; allocates important activities and sufficient autonomy for others to exercise judgement and make decisions within their authority level; establishes procedures to monitor results of delegation.

Develops & Maintain Relationships:  Builds and maintains mutually beneficial, collaborative relationships with business partners and stakeholders based on BNP’s values. Uses effective strategies to win others over and exhibits persuasive representation of team and business objectives; demonstrate strong negotiation and influencing skills.

Decision Making:  Decides on and commits to a course of action in a timely manner having sought and evaluated a range of alternatives from knowledge, experience and insights, taking into consideration resources, constraints, ethics and organisational values. 

Strategic and Solutions Focus – The ability to consider competing conceptual or real elements and factors in finding solutions, to think laterally and to focus on potential outcomes before determining the best course of action. Demonstrate a pragmatic and commercial approach to solutioning. 

Resilience: Continues to work effectively and pursue goals when faced with obstacles, periods of change and uncertainty, or resistance from others.  Maintains effectiveness in uncertain or ambiguous situations.

Time Management and Multitasking: Be able to multitask and manage many implementation projects simultaneously and adapt and deal with significant time pressures and prioritization conflicts.

Proactive and self-starting: Doesn’t require micro-managing and is proactive in obtaining, initiating and undertaking all relevant scope and project requirements

Professionalism: At all times act professionally toward both internal and external parties, stakeholders and colleagues; be respectful and abide by all BNP policies and compliance requirements including the BNP Code of Conduct; do nothing that reflects poorly on BNP or the Business Implementation team.

Specific Qualifications Required

  • Demonstrated analytical capability and strong stakeholder management.
  • Degree qualified in Business, Accounting or a related discipline
  • MS Office suite proficiency: Project, Excel, Word, PowerPoint

What is this position about?

The Business Analyst will serve as the operational and strategic backbone of the Chief of Staff (CoS) function within the Securities Services (2S) division. Acting as a trusted partner to the CoS and the 2S management, the incumbent will drive execution of high‑visibility initiatives, streamline cross‑functional processes, and provide analytical insight that enables leadership to make data‑driven decisions. The role is pivotal in ensuring that Securities Services operates efficiently, that priorities are aligned across the business, and that key stakeholder relationships are managed proactively. This role encompasses support on the Client Development Governance transversal topics as well as covering the Chief Administrative Office/ Operational Permanent Controls matters. 

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

Strategic Execution & Project Management

•    Translate the department’s strategic agenda into actionable work‑streams and detailed project plans.

•    Lead or co‑lead high‑impact, cross‑departmental initiatives (e.g., cost‑optimization, headcount tracking, Budgeting, audit, risk topics, governance etc)

Business Performance & Analytics

•    Consolidate, analyze, and present performance data (KPIs, financials, operational metrics) to senior leadership.

•    Produce presentation packs that surface trends, risks, and opportunities for the Securities Services business.

•    Conduct ad‑hoc deep‑dives and scenario analyses to support strategic decision‑making.

Stakeholder Coordination & Communication

•    Serve as the primary liaison across internal partners (Front‑Office, Operations, Risk, Technology, Finance, Legal, HR).

•    Facilitate steering‑committee meetings, executive briefings, and town‑hall sessions – preparing agendas, materials, and follow‑up action logs.

Client Development Governance

•    Consolidate, analyze, and present Client/ invoicing data 

•    Formulate the client revenues projections and analysis

Chief Administrative Officer/ Operational Permanent Control Topics

•    Maintain robust controls and for the preparation for RCSA exercise, Controls, incident reviews and support audit readiness and to ensure adherence to regulatory, compliance, and internal policy requirements.

•    Conduct related matters as champion

Project Management and Transversal Support

The role will also provide transversal project management support for ad-hoc initiatives (strategic projects, risk, etc) to ensure seamless execution and alignment with business objectives.

What is required for you to succeed?

•    Education: Bachelor’s degree in Business Administration, Finance, Economics, or a related field (Master’s/MBA preferred).

•    Experience: 5-7 years of relevant experience in Securities Services, management consulting, corporate strategy, operations, or project management within the financial services sector—preferably with exposure to custody, or clearing.

•    Leadership: Demonstrated ability to lead cross‑functional teams and influence senior stakeholders without direct authority.

•    Technical: Advanced proficiency in Microsoft Office (Excel – pivot tables, Power Query; PowerPoint; Power BI or Tableau). Familiarity with project‑management tools (Jira, Asana, MS Project) and data‑analysis languages (SQL, Python/R) is a plus.

Skill Category:

Strategic Thinking, Technology Savvy, Risk & Compliance Awareness , Analytical & Quantitative Skills, Communication & Presentation, Stakeholder Management, Problem Solving, Project & Program Management, Adaptability & Resilience

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Key Responsibilities

AML/CFT List management

  • Manage and maintain lists: monitor updates, download data from external sources, integrate the lists into internal systems, and communicate any changes to the appropriate stakeholders.
  • Conduct data‑quality checks, including applying validation rules, performing duplicate‑detection routines, and executing regular audit schedules to keep records accurate and current.
  • Track key performance indicators for the list‑management process (e.g., time to create a list, error rates, user satisfaction) and continuously improve the workflow based on feedback and analytics.

SOP Management on Compliance Processes

  • Draft clear, step‑by‑step instructions – Use concise, action‑oriented language and consistent formatting (headings, numbered steps, tables, flowcharts, and visual aids) to ensure the document is easy to follow for users of all skill levels.

Administrative tasks

  • Handle name search requests – Conduct name searches in accordance with requests from the relevant authorities.
  • Prepare compliance reports/dashboards – Generate regulatory update reports, list announcement dashboards, and other compliance related documents.

Competencies (Technical / Behavioural)

  • Proactive and be able to work with cross-functional team
  • Familiar with basic digital tool for list management process
  • Be able to prioritize task and manage multiple deadlines.

Specific Qualifications Required

We are looking for a candidate who:has a background in project management and basic IT knowledge. Fresh graduates are also welcome, provided they possess some familiarity with IT.

The primary focus of the role is to manage administrative duties. The successful candidate will be given a defined list of administrative tasks to complete, and the manager may assign additional responsibilities as capacity allows.

What is this position about?

Member of the WM APAC AML Transaction Monitoring Hub. The APAC AML Transaction Monitoring Hub currently manages all the automated alerts for Hong Kong, Singapore and Taiwan.

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

In this role, you will

•    Handle automated alerts generated by AML/CFT Transaction Monitoring tools or AML/CFT Transaction Monitoring queries and identify automated alerts requiring further analysis or investigation, according to desktop procedure describing the operational implementation 

•    Analysis work at L1 will involve making reference to KYC and Client information system, transaction details and previously escalated alerts to understand usual and expected client behavior to contextualize the alert transactions. For alerts which require further clarification, the analyst is required to communicate with the Relationship Managers to understand further on the transaction

•    Produce high-quality documentation to record decision and rationale based on the facts and the potential ML/FT risk identified.

•    Ensure alerts are treated in a timely manner i.e. review and escalate to L2 or close within an indicative turnaround time of the Automated Alert detection date. Meet the expected daily alert processing volume

•    Follow-up on any remediation work that may arise from Quality Assurance and control testing  

•    Provide support on change management projects, pursuant to management requests or necessitated by events such as local & global internal audits and periodic inspections by the regulatory authorities. 

Other contributions

•    A self-starter with the organizational skills and ability to work independently, applying sound judgment and rationale for decisions made.

•    Strong interpersonal skills, a flexible, collaborative and team-oriented approach to problem solving and an ability to work in a fast-paced, rapidly changing environment, and preferable with some experience of dealing in multiple countries in Asia Pacific. 

•    Good PC skills, Advanced Excel and Visual Basic (VBA) skills will be beneficial.

•    Good understanding of the WM business procedures and policies, product knowledge, related risk of the process and products, AML/FT environment, Financial security related knowledge, and the relevant risk mitigation and controls procedures. 

•    Demonstrated ability to streamline review processes.

What is required for you to succeed?

•    SG & HK Regulatory requirements knowledge in the fields covered by the Domain, notably on Order taking process, Suitability framework, transaction monitoring (ML/TF)

•    Team player, mature and independent with good interpersonal skills

•    Meticulous, good analytical and communication skills (both verbal and written)

•    2 to 5 years of experience in Audit or Operational Risk or 1st/2nd lines of defense. Prior experience in Suitability review or ML/TF related topics will be beneficial.

Required education/certification/licenses

•    Minimum tertiary education 

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Act as an internal controller under the Operational Permanent Control (OPC) framework for Wealth Management covering both Hong Kong & Singapore, following the control guidelines and methodologies provided by the Group / Head Office / Regional OPC management. 

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

In this role, you will

•    Act as an internal controller under the Operational Permanent Control (OPC) framework for Wealth Management covering both Hong Kong & Singapore, following the control guidelines and methodologies provided by the Group / Head Office / Regional OPC management.  

•    Perform Key Surveillance Points (KSP controls) related to the subject matters addressed by his/her Domain in compliance with the Control Plan, under the supervision of the Domain Lead. Note: KSPs are assigned to 4 Domains under Perm Controls and executed by controllers under respective Domains. 

•    Collate raw data & information and gather relevant information from internal stakeholders to perform the preparatory works (i.e. data analysis, sampling selection, test steps conduct the tests and data analysis to assess the adequacy and effectiveness of the system of the internal controls. 

•    When performing KSP controls, assess the quality of the internal processes and procedures in relation to the subject matter covered by the KSPs, adopting a risk-based approach. Ensure the consistency and compliance of operational activities falling under the scope of the KSPs. Analysis work will involve making reference to internal policies, information from various internal sources (including IT systems), previously detected cases / escalated alerts. For cases requiring further clarification, the controller is required to communicate with the relevant internal stakeholders to obtain previsions or justifications.

•    In case of detection of breaches with internal processes and procedures, investigate the root cause of the deviation and propose relevant remediation actions, in collaboration with the internal stakeholder involved as well as the Domain Lead.  

•    Ensure proper and detailed documentation of the control preparation (including sampling), execution and results.  

•    Provide regular reporting to the Domain Lead, the Head of Permanent Controls WM APAC, the Head of Conduct & Control WM APAC and the management of WM APAC on the overall level of risk and outcome of KSP controls. 

•    Provide subject matter expertise on specified KSP themes and contribute to the management and maintenance of Control Methodology documentations, Coversheets, and other internal guidelines/documents. 

Other contributions

•    Play a proactive role to continuously review and assess on effectiveness and adequacy of controls.

•    Strong interpersonal skills, a flexible, collaborative and team-oriented approach to problem solving and an ability to work in a fast-paced, rapidly changing environment, and preferable with some experience of dealing in multiple countries in Asia Pacific. 

•    Identify and drive opportunities to enhance efficiency and effectiveness of Bank’s business and control processes.

What is required for you to succeed?

•    Good understanding of the WM business procedures and policies, product knowledge, related risk of the process and products, Suitability framework, and the relevant risk mitigation and controls procedures. 

•    SG & HK Regulatory requirements knowledge in the fields covered by the Domain, notably on Order taking process, Suitability framework

•    Team player, mature and independent with good interpersonal skills

•    Meticulous, good analytical and communication skills (both verbal and written)

•    2 to 5 years of experience in Audit or Operational Risk or 1st/2nd lines of defense. Prior experience in Suitability review will be beneficial.

•    Good PC skills, Advanced Excel and Visual Basic (VBA) skills will be beneficial.

•    Language skills in Cantonese will be beneficial for purpose of reviewing Cantonese voice recordings 

Required education/certification/licenses

•    Minimum tertiary education

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

The role will help different LoD1 and/or LoD2 teams under IT Operations Control and Conduct Chief Office to improve their Data Analytics requirements. Tasks may vary between automation and consolidation of existing controls, needs for new analysis, their definition and results, generation of data visualization, adoption of A.I techniques and solutions.

Analysis may be required under different fields of Information and Business security such as Operational Controls and Information Security Controls. Requirements being functional and/or technical analysis. 

What would be your typical day at BNPP Paribas look like? 

Key Responsibilities

▪    Design, Development, and Deployment of AI Models: Design, train, and deploy artificial intelligence models, particularly those related to natural language processing based on cutting-edge architectures. Leverage textual data from various banking professions, while respecting ethical and confidentiality rules, to address diverse needs such as sentiment analysis, document categorization, summary generation, information extraction, and more.

▪    Collaboration and Project Management: Collaborate with business experts, Product Owners, developers, and other data scientists to define project problems, data sources, performance indicators, and deliverables for artificial intelligence projects. Ensure the proper implementation of AI governance on projects.

▪    Data Analysis and Research: Adapt to various operational requirements for data analysis, including unfamiliar and first-time topics. Collect and prepare the required data for analysis, utilizing concepts such as ETL and corresponding technologies. Conduct research and analysis using multiple methods and self-learn new APIs and data collection techniques as needed.

▪    Automation and Visualization: Develop and implement automation scripts and reusable libraries to streamline controls and analysis. Create data visuals to identify deviations or risks, using indicators such as KPI, KRI, KSF, and CSF.

▪    Documentation and Knowledge Sharing: Document each deliverable to provide context, facilitate understanding, and enable opportunities for new insights through automated analysis. Ensure proper technical deployment, development, and usage of services provided.

▪    Innovation and Continuous Improvement: Conduct scientific and technological monitoring of artificial intelligence to propose innovation and continuous improvement paths.

What is required for you to succeed?

Experience

▪    Data Analysis and Science: Familiarity with data analytics techniques, including diagnostic analysis, prescriptive analysis, descriptive analysis, predictive analysis, cognitive analysis, statistical analysis, text analysis (NLP), and risk analysis

▪    Technical Skills: Hands-on experience with programming languages such as Python, PowerShell, and SQL, APIs, methodologies like DevOps, operating systems, computer networks, and IT culture

▪    Machine Learning and Artificial Intelligence: Familiarity with machine learning techniques, model training and inference, and prompt engineering

▪    Coding and Development: Strong understanding of coding principles and methodologies, including generic-purpose programming languages and software development life cycles

▪    At least 3 years of relevant working experience

▪    Experience in project management & change management will be a plus

▪    Previous experience in Multinational company On/Offshore model is preferred

Behavioural

▪    Good communication, problem solving and analytical skills – attention to details is important. Strong organization and multi-tasking skills. Flexibility to adapt to changes in a fast-paced environment under tight deadlines

▪    Strong interpersonal skills & ability to develop relationships internally and externally to collaborate effectively

▪    Collaboration and Communication: Excellent communication and collaboration skills, with ability to work with cross-functional teams

▪    Proficient simplification and optimization skills & ability to develop and adapt a process, policy or procedure 

Required education/certification

▪    Bachelor’s degree in Computer Science, Information Assurance, or a related degree or equivalent experience

Required Skills and Knowledge:

▪    Strong understanding of artificial intelligence and data science concepts, including natural language processing and machine learning

▪    Experience with data analysis, research, and automation

▪    Ability to adapt to new technologies and methodologies

▪    Excellent communication and collaboration skills

▪    Strong problem-solving and analytical skills

Desirable Skills and Knowledge:

▪    Experience with ETL and data visualization tools

▪    Knowledge of AI governance and ethics

▪    Familiarity with banking and financial services industry

▪    Understanding of information security and risk management principles (desirable but not required)

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Job Title:

Assistant Manager, Tax Services

Date:

October 2025

Department:

Asset and Fund services

Location:

Sydney

BFI Level:

HR to confirm

Business Line / Function:

Tax Services

Reports to:

(Direct)

Tax Services Manager

Number of Direct Reports:

N/A

(Functional)

Directorship / Registration:

No

Is Associated Person (AP)*

Choose an item.

*Hiring Manager to inform HR/TA

*For ALMT, FIC, WM, Legal and Risk

What is this position about?

Description of the Department: 

The Tax Services team is a customer focused team; they support the business and client activities of the Operations division of BNP Paribas Securities Services.  The team works in partnership with our clients to ensure all client deliverables are met accurately and on time. The team also has extensive interaction and dealings with all teams within the Operations division as well as other internal BNP Paribas Securities Services teams such as the Risk Function and Relationship Management teams. 

The Tax Services team is responsible for managing the successful delivery of tax operations services to all our clients. 

This includes the following- 

·         Managing the client relationship from a tax reporting perspective. 

·         Ownership of monthly, quarterly, annual and ad hoc client tax deliverables. 

·         Maintenance of tax reporting infrastructure and templates.

·         Tax process control and risk management.

·         Working with other departments to resolve internal and external queries.

·         SME involvement in transitions and projects.

All services delivered by this team are required to consider current legislative and regulatory requirements and they must comply with operational risk guidelines.  The team is involved in all major projects and transitions. Also, the investigation, management and resolution of any client and internal queries or issues which are directed to the team.

Summary of the Role:  

The Assistant Manager will report directly to the Manager within the Tax Services team and is responsible for supporting the Manager in managing the timely and accurate delivery of reporting and calculation services in accordance with service level agreements. 

On a day to day basis, the Assistant Manager provides support and training to the Tax Accountants, enabling them to manage their deliverables and assisting them to resolve specific queries with internal departments and the offshore team in BNP Paribas. The Assistant Manager is the initial escalation point for the Tax Services team.

Working with various teams and individuals in the Operations division, the Assistant Manager is enlisted with facilitating excellent client support and service; they deal in a pro-active and effective manner with clients, both internal and external.

Primary Role Responsibilities

·         Prepare and/or review taxable income calculations for managed investment schemes, superannuation funds, life and insurance companies and LICs.

·         Assist the Tax Accountants with training, coaching and development.

·         Act as the escalation point for the Tax Accountants in the team for internal clients. 

·         Ensure that deliverables to clients are delivered accurately and on time in accordance with agreed Service level agreements (SLA).

·         Ensure that queries are resolved in a timely manner and that any issues are escalated to the Tax Manager.  

·         Ensure testing of templates and processes is completed accurately and on time.  

·         Ensure all procedures and tax services documentation is standardized, up to date and fit for purpose.

·         Perform formal supervision and controlled self-assessment testing of procedures and deliverables with our agreed risk management framework.

·         Support the wider team at peak periods and act as the operational cover for colleagues. 

 

Other contributions

 

May perform other duties and responsibilities that management may deem necessary from time to time.

What is required for you to succeed?

Qualifications & Experience required for the role:

·         At least 5 years’ experience within the Australian financial services industry 

·         Advanced knowledge of tax accounting principles for financial instruments, trusts, and/or superannuation funds.

·         Degree qualified in Business, Accounting/Tax or related discipline

·         Qualified Accountant (CA/CPA)

·         Excellent communication skills, both verbal and written

·         Strong planning and co-ordination skills

·         Demonstrated history of being results focused and excellent attention to detail

·         Enthusiastic and motivated with the ability to solve problems creatively and pragmatically

·         Demonstrated history of collaboration and uplifting service

Technical Skills required for the role:

·         Knowledge of fund accounting, financial reporting and tax reporting and related operational risk and compliance requirements of the client service function.

·         Solid understanding of the accounting and taxable income reconciliation process and the tax treatment of financial products and instruments. 

·         Good understanding of the application of tax principles in relation to unit trusts and the impact on its unitholders.

About BNP PARIBAS

BNP Paribas is a top-tier European and international banking establishment, with an uninterrupted presence in the APAC region since 1860 and in Australia since 1881. Combining global expertise and local know-how, BNP Paribas in Australia and New Zealand delivers solutions to our clients through Corporate and Institutional Banking and Asset Management – a bridge between corporate and institutional clients.

 
 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

·         BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

·         BNP Paribas MixCity which fosters better representation of women at all levels of the organization

·         Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

·         BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at bnpp.hrss.recruitment.admin@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).

 https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

As part of a growing local and global custody business, our custody account management teams are responsible for day-to-day transactional management for our clients and our client’s appointed third-party asset managers across our global custody service offering. They work closely with our client service managers and relationship managers as well as our onshore and offshore processing teams to ensure excellent service delivery and timely query resolution.

Primary Role Responsibilities

–  Day-to-day transactional management of the client and third-party asset manager relationships assigned to you

–  Responding to transactional enquiries and incidents, working these through to a resolution with internal stakeholders in a timely and effective manner

–  Representing the voice of our clients and third-party asset managers with internal stakeholders to ensure their requirements are well represented and understood

–  Oversight of custody reconciliation breaks and engagement with clients and third-party asset managers as required to clear breaks

–  Resolution of internal queries and issues, including non-receipt of funds and unadvised credits and failing trades

–  Back up and cross cover other team members in times of absence

–  Ensuring BNP Paribas internal policies and controls are understood and adhered to

–  Following the procedures of the team and escalation when there are gaps or processes not able to be completed.

What is required for you to succeed?

–  Minimum 5 years’ experience in financial services, ideally within a global custody environment

–  Ability to demonstrate an awareness of the Australian superannuation market and the key players within it

–  Ability to work collaboratively with internal teams and stakeholders to ensure optimal client experience

–  Ability to simplify complexity, particularly when remediating operational issues

–  Ability to work in a fast-paced environment and prioritise accordingly

–  Ability to identify and assess risks and impacts quickly

–  Strong written and verbal communication

–  Focus on client service, balanced with protecting the bank

–  Degree in finance, economics or other banking related topics is beneficial but not mandatory

About BNP PARIBAS

BNP Paribas is a top-tier European and international banking establishment, with an uninterrupted presence in the APAC region since 1860 and in Australia since 1881. Combining global expertise and local know-how, BNP Paribas in Australia and New Zealand delivers solutions to our clients through Corporate and Institutional Banking and Asset Management – a bridge between corporate and institutional clients.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at bnpp.hrss.recruitment.operations@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

Management and Oversight of the WMSG Compliance FS / KYC Team which is responsible for the Compliance processes of client onboarding and recertification for accounts booked in WMSG. 

Responsibilities

Direct Responsibilities

1.    Acting as key personnel to handle FS / KYC/ AML matters. 

2.    Managing FS/KYC/AML risk for WMSG with the following key responsibilities: 

–    Managing the Account Opening and & Recertification to ensure that accounts are opened or reviewed by Compliance on a timely basis, meeting both the regulatory and internal policies standards. 

–    Providing guidance to the Compliance officer in the FS/KYC Team both from technical and managerial support perspectives. 

–    Advising the Business on FS/KYC/AML policies and regulations. 

–    Participating in Client Acceptance Committee, including the approval of account opening and recertification cases. 

–    Ensuring there is an effective FSKYC/AML training program for the Business and support function staff. 

–    Presiding over NCF derogations and L3 Transaction Monitoring ™ approvals.

–    Working alongside with WMHK Compliance FS/KYC/AML teams to ensure regional policies and procedures are aligned with Head Office and regulatory standards. 

–    Undertaking and/or supporting ad-hoc FS/KYC/AML projects as and when required.

–    Advising Business and support functions on FS/KYC/AML issue. 

–    Reviewing of escalation from Level 2 transaction monitoring team

–    Reviewing draft STRs and coordinating the filing of STRs with WMSG Compliance and senior management of WMSG.

–    To ensure timely submission of internal reports / MI to Head Office Compliance to Head Office Compliance and senior management

3.    Co-coordinating with Head Office Compliance, GFS, APAC FS Transversal and various stakeholders on policies, procedures and system changes in relation to FS/KYC/AML.

Contributing Responsibilities

4.    Liaising with internal/external auditors including responding to routine visits, audits and other enquiries linked to compliance issues. 

5.    Supporting APAC Head of WM FS KYC Compliance & SG WM Compliance Representative in KYC related matters/ initiatives 

Technical & Behavioral Competencies

–    Strong knowledge of Hong Kong & Singapore AML/CFT regulations and international standards.

–    Strong leadership capability.

–    Strong project management capability.

–    Good interpersonal skills. 

Specific Qualifications (if required)

–    University degree

–    At least 12-15 years of Compliance experience with minimum 8 years performing AML/CFT responsibilities.