Position Purpose

The role is to provide augment the BNP Paribas Payments & Cash Management team to deliver solutions as part of the banks Ambition 2025 plans. The person taking on this role will be expected to manage delivery of change requests, minor enhancements and problem tickets in alignment with other delivery teams and coordinate end to end from initiation, development, testing, UAT coordination and delivery into production.

Key Responsibilities

  • Deliver IT projects/releases within the agreed budget and schedule without compromising quality
  • Bring the project and contributing teams together and collaborate closely to deliver the project/release
  • Enforce the Bank’s project management policies and procedures
  • Review user requirements (UR) and perform system/functional analysis
  • Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives
  • Produce vendor requirements and review vendor FS (where applicable)
  • Review and sign-off delivrables and solutions produced by the vendor (where applicable)
  • Provide SIT, UAT, regression testing and rehearsal testing support
  • To ensure successful implementation of solution
  • Provide weekend deployment support and Level 3 support for production

Contributing Responsibilities

  • Develops new products and solutions jointly with other application/project teams
  • Contributes towards the end-to-end solution for these new products and developments
  • Contributes towards defect leakage and quality improvement initiatives
  • To share support and expertise by providing training and knowledge sharing sessions

Competencies (Technical / Behavioral)

  • 10-12 years minimally of IT experience in banking software development
  • Strong verbal and written communication skills
  • Excellent interpersonal and negotiation skills
  • Ability to work in a fast paced, dynamic and multi-cultural environment
  • Good experience in Payments, Cash Management, and Transaction Banking projects
  • Very familiar with Payments (Cross Border, RTGS, LVP , Payroll), Direct Debit, Cheques), and Receivables (Collections) processing across the APAC region
  • Knowledge of ISO 20022 and Swift Message formats.
  • Sound functional analysis and project management skills with proven project/deliverables in working experiences
  • Good experience in Payments, Cash Management, and Transaction Banking projects
  • Practice of SDLC and/or Agile Scrum

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What would be your typical day at BNPP Paribas look like? 

I.    DAILY ACTIVITY FOLLOW UP

Ensure the management and optimization of Treasury activity for OUT currencies (33 currencies) on GEODE tool for Securities Services’ Businesses (12 Branches), over the Nostro accounts opened on Correspondent and ICSD’s books. 

This process is coordinated with BNP SA Front Office, as well as with the Paris/Singapore and New York TFG Teams as per the Follow the Sun model.

Follow up on the update of Correspondent/ICSD’s conditions on Treasury’s reconciliation tool (RUBI) and ensure the correct reconciliation of Interest Scale.

Make sure that the activity is efficiently processed and associated risks are controlled accordingly. Ensure that the internal tools match the Business’ needs (coordinate any possible evolution along with the Change Management and IT teams).

Back up the team whenever is needed on daily activity.

II.    BUSINESS BILLING/P&L FOLLOW UP

On a daily basis monitor the figures allowing to follow up the activity in order to establish an analytical billing at month end that will be charged to the Businesses. 

Generate and justify the P&L reporting to the ALM.

Set up and Publish KPI’s.

III.    TFG OPERATIONAL RISKS MANAGEMENT

Ensure the control of TFG Operational Risks through

–    The update of the Operational Control Plans

–    The update of the Accounting Control Plans

–    The update of Procedures (XPACT)

–    Ensure the completion of tasks in ORUS regarding the GCP and in COMBO regarding the daily activity follow up

IV.    WORKSHOPS/MEETINGS WITH SINGAPOUR TFG AND NY TFG

Maintain a close relationship with Paris/ Singapore and NY TFG Teams, through monthly meetings in order to follow up and improve the processes in place. 

As Global Process Owner, ensure the correct execution of the activity by the Follow the Sun teams, as well as the resolution of any possible conflict with the Correspondents/ICSD’s, along with the Regional Network Managers and locals ALMs.

V.    TFG TEAM MANAGEMENT

Ensure an adequate staffing for any replacement as well as the training needed. Guarantee team cohesion throughout BNP Paribas’ values: Agility, Client Satisfaction, Open mindedness and Compliance Culture by embracing a collaborative spirit. 

VI.    FOLLOW UP OF TREASURY SUBJECTS WITH ALM AND NETWORK MANAGEMENT

Establish a good relationship with the Network Management, by participating to any Meeting/Committee which the goal is to improve the process in place or any conflict with the Correspondents/ICSD’s. Participate to any Correspondent’s migration and ensure that all the setups are in place for the good Treasury flows execution on Go Live date.

Along with the 2S ALM, follow up on Treasury subjects that could transversely impact 2S’s activity with 2S’s Businesses, Correspondents/ICSD’s and Central Treasury. Also participate in all the projects that could have a direct impact on Treasury Liquidity management.

VII.    Environnement and Organisation

Service schedule is from 9.00 am to 6.30 pm CET, Monday to Friday (bank holidays are included except the 1st of January and the 25th of December).

You may participate to GEODE releases along with the IT teams (Weekends releases).

Homeworking is allowed in the different formulas and rhythms, but constraint to the activity specificities (mandatory to have a minimum of 3 persons always on site).

Competencies (Technical / Behavioural)

Soft skills:

•Result driven

•Strong Analytical skills & synthesis ability

•Strong interpersonal skills (communication, influencing skills, teamwork)

• Acts in leadership capacity for projects, processes, or programs.

•Excellent verbal and written communication skills

•Language : English: fluent speaking, reading and writing (proficient).  French speaking is a plus

What is required for you to succeed?

•University graduate with at least 15 years of relevant experience in ALMT or treasury, businesses, risk management, control function. Relevant experience in consulting or audit background is appreciated.

•Prior experience or practical understanding in previous roles may include but not limited to Front/Middle/Back Office, Operations or Functional role(s).

•Team management experience

•Preferred candidates should possess robust knowledge of 2S activities and BNP ALMT

•Knowledge of key applicable 2S systems feeding into treasury system is a plus

Position Purpose

Sourcing and marketing of closed ended private equity, real estate, infrastructure and private credit funds (including semi-liquids) towards total revenue and AUM.

Key Responsibilities

Fund Raising Campaigns

Manage the marketing of the PERE products selected by Head-Office to Relationship Managers (RM) and clients within your Wealth Management Asia (Hong Kong, China, Taiwan, Singapore and South East Asia). Main tasks are:

  • Participate in the definition of the commercial interest for a specific fund (sounding process)
  • Coordinate the local products validation process (Legal, Tax, Risk & Compliance) 
  • Manage internal marketing presentations to our internal sales forces. 
  • Organise road shows, meetings or videoconferences with RMs to pitch their clients.
  • Interact and liaise with different fund managers 
  • Monitor book-building and subscription process 

Monitoring of Recommended Products

Monitor products from previous campaigns. Regularly inform RMs on latest communications, drawdowns and distributions in relation with our Feeder Funds Administrator in Luxembourg. Support RMs for the update to their clients through reporting or update calls.

PERE Research

  • Research on the PERE market and market insight in coordination with the Head-Office teams: conferences, press releases, surveys. 
  • Participate to transversal PERE projects in collaboration with the global network of PERE specialists and Head Office (HO) team in Paris 
  • On local private investments opportunities, as the case may be, identify potential local opportunities in coordination with the HO Private Investments team and manage for these local offerings the due diligences and coordination of the validation process 
  • Maintain close contact with the RMs (training, regular information on the Private Equity and Real Estate markets) and with their clients 
  • Develop strategies and marketing campaigns to increase the penetration rate for PERE.

Control Aspect

  1. Direct contribution to BNPP operational permanent control framework 
  2. Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as control plans 
  3. Comply with regulatory requirements and internal guidelines 
  4. Contribute to the reporting of all incidents according to the incident management system

Competencies

  • Extensive experience and knowledge in the private equity and real estate industry
  • Excellent Marketing skills to RMs and WM clients
  • Familiar with the key players in the investment management industry
  • Client oriented to both internal and external clients
  • Capacity to work independently
  • Team player with excellent interpersonal and presentation skills
  • Ability to build rapport with internal and external clients

Qualifications and Experiences

  • More than 10 years of relevant experience
  • Qualifications: CFA, MBA, MSC

Overall Job Purpose

 The Performance Analyst role sits within the Invetsment Analytics Data Services team. The role performs day to day oversight of performance, attribution and risk related reporting services delivered by the offshore hub location in Chennai. 

 The Performance Analyst interacts directly with AU based clients to ensure a quality service delivery experience, by responding to client queries, resolving issues and participating in client service meetings and reviews.   

 Outside production periods, the Performance Analyst will work on change management tasks (analysis, prioritization, UAT, etc.) for designated clients and/or initiatives, participate in service review meetings, workshops and system demonstrations. 

 Areas of responsibilities

 Service Delivery

 * Participate in and support the delivery of performance, risk and attribution reporting services to BNP Paribas Australian clients. 
 * Oversight responsibilities for core performance production activity based in our global operations hub in Chennai. 
 * Act as a contact point in the event of urgent or unresolved performance or reporting queries received from the hub location or the client, and act as the link between the two.
 * Ensure the quality and accuracy produced by our operations hubs for the activity assigned to you for oversight
 * Meet with clients as required to ensure the service delivery is of a high standard, maintaining a strong focus on timeliness and accuracy as measured by service KPIs and MI

 Projects & Change 

 * Assist with client change control aimed at developing, extending, or improving the existing service received by the client
 * Assist with new activity set up and onboarding activities
 * Assist with business requirements documents, UAT & implementation plans, support and maintain project governance documents
 * Assist in the optimisation of end production under your oversight, working transversally across the business as required.

 Contributive responsibilities (how the role contributes to the success of business line / function)

 * Working to deliver service to our clients accurately and on time, thus reinforcing and building client relationship, leading to new business opportunities
 * Working to ensure operational risk is captured and addressed, securing our functional capabilities

 Essential Skills / Competencies

 Technical skills and experience

 Required: – 

 * At least 2-3 years of experience in a performance analysis role. Within this the following balance of experiences would be ideal: –
 * experience working within performance measurement and attribution calculation and reporting function, within an asset management, asset owner or  securities services position
 * experience working on performance related project work (e.g. system implementation or process optimisation) outside of the normal performance reporting production cycle
 * Practical experience liaising with clients (discussing performance and attribution issues, participating in client meetings, taking minutes, giving demonstrations)
 * Practical understanding of core performance methodologies (e.g. daily time weighted returns, modified dietz, IRR, unit price) & attribution methodologies (e.g. Brinson,  arithmetic v geometric , and Fixed Income models)
 * Practical understanding on market data indices (S&P/ASX, MSCI, etc), characteristics (dividend yield, PE ratio, duration, etc), and classification schemes (GICS, BICS, etc.)
 * Practical understanding of ex-post risk statistics such as tracking error, sharpe ratio, alpha, beta, volatility etc. Ability to be able to calculate from first principles 
 * Practical understanding of multiple instrument types, including derivatives and how they should be treated within performance measurement
 * Strong Microsoft excel skills

 Desirable: – 

 * Appreciation of GIPS and its application within the investment industry
 * Practical experience of calculating composite benchmarks, hedge benchmarks, drifting and rebasing weights
 * Excel VBA skills and or Access database experience

 System / application skills

 * Essential: Excel, Powerpoint, Word 
 * Desirable but not essential: VBA, SQL, Datastream, Bloomberg, Statpro, User level knowledge of all BNP Paribas IRP production applications (B-One, DNA)

 Project Management / Business Analyst skills

 * Practical experience on boarding new activity into a production process
 * Practical experience writing business requirements documents, test plans, implementation plans and governance documents
 * Strong deadline orientated approach to project delivery
 * Sound written and verbal communication skills
 * High quality UAT testing and support

 Qualifications

 * Tertiary qualification and industry specific qualification such as CIPM, CFA, etc. favourable.

 Competencies

 * Attention to detail – ensure accuracy and quality in work
 * Accountability – takes personal responsibility, delivers against personal and team goals
 * Flexibility – positive and flexible approach to identify preferred solutions to issues and problems
 * Results focused – understand the strategic objectives of the business as well as the team; work to ensure their achievement with a quality focus.
 * Client focus – delivers consistently a high standard of client service , aiming to achieve all client deliverables within KPI, and operating in line with the departmental code of conduct
 * Teamwork – work cohesively with a team of senior professionals to define and deliver against strategy, demonstrates sound intuition and political awareness
 * Innovation – maintain a constant focus on process efficiency with the aim of increasing scalability and client experience
 * Communication – effective verbal and written communication & effective interpersonal ability
 * Maturity & Judgment – Demonstrates the ability to deal effectively with complex issues, learns from experience, assesses issues using relevant information and applying intuition.  Makes informed and considered decisions
 * Time Management – Prioritise tasks and manage workflow effectively

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

 BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

Overall Job Purpose

 The Investment Compliance Analyst role sits within the P&C Client Delivery team. The primary function of the role requires the performing of day to day monitoring of rules within client IMA’s, assisting in the day to day investment process. 

 The Investment Compliance Analyst interacts directly with clients and/or investment managers regarding all aspects of investment guideline monitoring to ensure a quality service delivery experience by responding to client queries, resolving issues and participating in client service meetings and reviews.  

 In addition to IMA monitoring, the Investment Compliance Analyst will assist clients with related monitoring activities such as Substantial Shareholder, Exposure and derivatives monitoring. 

 Areas of responsibilities

 Service Delivery
 * Participate in and support the delivery of investment compliance monitoring services to BNP Paribas Australian clients. 
 * Act as a contact point in the event of client and/or investment manager queries and requests.
 * Ensure prompt action taken to address requests and or issues. 
 * Meet with clients as required to ensure the service delivery is of a high standard, maintaining a strong focus on timeliness and accuracy as measured by service KPIs and client feedback.

 Projects & Change 
 * Assist with changes and change control aimed at developing, extending, or improving the existing service received by the client.
 * Assist with new activity set up and onboarding activities.
 * Assist with business requirements documents, UAT & implementation plans, support and maintain project governance documentation.
 * Assist in the optimisation of operational processes.

 Contributive responsibilities (how the role contributes to the success of business line / function)
 * Working to deliver service to our clients accurately and on time, thus reinforcing and building client relationship, leading to new business opportunities.
 * Working to ensure operational risk is captured and addressed, securing our functional capabilities.

 Essential Skills / Competencies

 Technical skills and experience

 Required: – 
 * At least 2-3 years of experience in investment compliance. 
 * Be able to interpret investment mandate agreements into investment rules and set up these corresponding rules within the BNP Paribas compliance system.
 * Investigate breaches of mandate restrictions, identify critical factors and communicate this with both investment manager and client. 
 * Resolution of production issues, client queries and ad-hoc reporting requests, via communication with Investment Managers, clients and internally with BP2S teams including offshore teams, Relationship Management, IT, Fund Accounting and Unit Pricing. Be able to identify and escalate the more complex queries and issues to senior team members in a timely manner as needed. Recommend and implement corrective action where appropriate.
 * Data maintenance and requests to ensure complete reporting, such as adding rules, portfolios, benchmarks, and custom reporting as needed. 
 * Build and apply technical capability through on-the-job training and independent research, staying up to date with industry best practice and regulation.
 * Ensure appropriate procedures, risk and control guidelines are maintained and adhered to, and identify, update and maintain gaps in controls and procedures.
 * Identify and work with senior team members to implement improvements to services and processes, in terms of efficiencies and risk minimisation.
 * Ensure Compliance of all processes with internal policies and procedures.
 * Understanding of financial markets, including all instrument types and derivatives, plus the practical application in relation to portfolio effective exposure, leverage, duration and credit ratings
 * Strong Microsoft excel skills.

 System / application skills
 * Essential: MS Excel, Powerpoint, Word.
 * Desirable but not essential: Bloomberg, Hi-portfolio.

 Project Management / Business Analyst skills
 * Practical experience in on boarding new activity into a production process
 * Strong deadline orientated approach to project delivery
 * Sound written and verbal communication skills.
 * Ability to exercise good judgment in commitments made in response to client needs whilst balancing with the commercial and operational needs of the bank.

 Qualifications
 * Tertiary qualifications preferred, but strong industry experience will be considered. 

 Competencies
 * Attention to detail – ensure accuracy and quality in work.
 * Accountability – takes personal responsibility, delivers against personal and team goals.
 * Flexibility – positive and flexible approach to identify preferred solutions to issues and problems.
 * Results focused – understand the strategic objectives of the business as well as the team; work to ensure their achievement with a quality focus.
 * Client focus – delivers consistently a high standard of client service, aiming to achieve all client deliverables within KPI, and operating in line with the departmental code of conduct.
 * Teamwork – work cohesively with a team of senior professionals to define and deliver against strategy, demonstrates sound intuition and political awareness.
 * Communication – effective verbal and written communication & effective interpersonal ability.
 * Maturity & Judgment – Demonstrates the ability to deal effectively with complex issues, learns from experience, assesses issues using relevant information and applying intuition.  Makes informed and considered decisions.
 * Time Management – Prioritise tasks and manage workflow effectively.

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

 BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

ROLE DESCRIPTION AND PURPOSE

The Regional Marketing Manager is part of BNP Paribas Asset Management’s APAC Marketing team. This team handles above-the-line and below-the-line marketing across all channels and is responsible for content creation, campaigns, digital marketing initiatives, events, sponsorships and roadshows.

As part of the APAC Marketing team, this role is expected to support high impact APAC regional, including South-East Asia marketing projects to reinforce BNPP AM as a leading sustainable asset manager and drive business growth. Developing and implementing integrated B2B2C marketing programs for the Wholesale Distribution Marketing.

This role requires a candidate who has the ability to partner with the Sales and Product teams to spur commercial flows and demand for our firm’s investment offerings. This includes collaborating with various functions globally to amplify our marketing impact by educating and engaging prospects and clients.


KEY RESPONSIBILITIES

  • Support the delivery of marketing campaigns, events, sponsorships and activities, driving them from conception to wrap-up, and manage stakeholders for project success. 
  • Develop and localise quality marketing assets (including presentations, brochures, flyers, videos, webpages and electronic direct mailers) across offline and digital channels to promote our investment capabilities, focused funds and thought-leadership. Craft story angles and produce content in innovative formats to engage our target audiences. Facilitate the review of marketing material to ensure compliance with local regulations. 
  • Organise events/ webinars and liaise with speakers to deliver content for sponsorship activities, to promote BNPP AM’s value proposition, brand and investment offerings, while reinforcing the firm’s market presence.
  • Partner with the digital marketing team to launch global digital projects locally, and to improve client engagement, experience and outreach via online channels. 
  • Monitor and evaluate marketing activites, and deploy solutions to enhance their effectiveness in meeting key performance indicators (KPIs).
  • Support regional initiatives in coordination with other APAC countries.

ROLE REQUIREMENTS

KEY INTERNAL/EXTERNAL RELATIONSHIPS

  • Internal: Marketing teams in APAC and globally, Sales teams, Brands & Communications teams, Product and Investment teams, Compliance teams and the BNPP AM group
  • External: Vendors and potentially clients at events  

ESSENTIAL QUALIFICATIONS & EXPERIENCE

  • Degree in Communications, Marketing or Business 
  • Five years+ of experience in product marketing and communications
  • Comprehensive knowledge on financial concepts and investment products, preferably with an asset management background
  • A creative individual with a track-record in delivering successful marketing campaigns
  • Possess a flair for powerful story-telling and synthesising complex ideas into clear, simple messages
  • Excellent project and time management skills, with the ability to work autonomously and meet demanding deadlines
  • Proficient in English, an excellent communicator (both written and verbal). Chinese language capabilities required for reviewing marketing material in simplified Chinese.

Description of the Department: 

 To provide quality, cost-effective, robust IT services / solutions to allow the Global Markets business in Australia and APAC to achieve its business goals and objectives

 Summary of the Role:  

 The IT Production Support team based in Australia  of the BNP Paribas (BNPP) IT – with the team being responsible for the following activities for applications in use by Global Markets in Australia & APAC :-

 Production Monitoring

 Production Incident Management including investigations & resolution

 Problem Management

 Management Reporting

 Setup & Interfaces with relevant Regulators

 Liaises with

 Internal:
 * BNPP IT Application Support teams
 * BNPP business units
 * BNPP Sydney Territory IT & IT Helpdesk support
 * BNPP Sydney/Singapore/HK IT on incident related follow-up
 * BNPP Central Application Production Support

 External:
 * Regulators
 * Partners (e.g. Brokers)
 * Exchanges (e.g. ASX)
 * Infrastructure providers

 Key Responsibilities:  

 Production Monitoring
 * In agreement with global GM IT APS leads monitor corresponding platforms during agreed time windows. 
 * Action any alerts as per agreed procedure
 * Configure and improve the monitoring in agreement with corresponding owners

 Incident Management
 * Acknowledge, Ticket, Investigate & Resolve issues 
 * Appropriate escalation of incidents to resolver groups, based on procedures for production incidents and for BCP events
 * Defining, documenting and improving processes and procedures
 * Ensuring appropriate classification of Incidents, adhering to SLA regarding response time and update frequency, appropriate escalation of incidents, adherence to P1 Incident Procedure
 * Ensure communications are being properly delivered on time, and with quality
 * Review and production of internal and external incident reports

 Service Reporting:
 * Ensure daily, weekly and monthly service reporting to key stakeholders including BNPP business, BNPP Paris and BNPP UK is produced correctly
 * Assist with preparation of material for internal and external auditors

 Problem Management:
 * Initial root cause analysis of problems to determine potential fixes
 * Raise potential fixes with appropriate work management streams 
 * Co-ordination of incident reviews with platform leads and OPC team, including agreement with platforms on incident preventative measures
 * Co-ordination with preventative measure owners to ensure closure within expected timeframes
 * Reporting of problems and outstanding actions to global and local management
 * Analyze and make recommendations to management for issues affecting delivery of IT services to BNPP business

 Audit Preparation:
 * Assist with preparation of material for Internal and External Auditors
 * Responding to queries on ongoing audits

 General
 * Represent local APS teams within the larger central APS management

 Qualifications & Experience required for the role:

 Required:
 * At least 3 years on hands experience on production support responsibilities within the front office area of the capital markets business of a international financial institution 
 * Very strong communication skills
 * Strong analytical skills
 * Ability to multitask
 * Team Player
 * Proactive
 * Ability to work under pressure
 * Ability to manage own workload
 * Attention to Detail
 * Excellent phone manner
 * Ability to relate to clients (internal and External) 
 * Understanding of Service Level Agreements
 * Good Time Management Skills
 * Flexible attitude
 * Ability to think “outside of the box”
 * Degree qualification in IT

 Technical Skills required for the role:
 * SQL, VBA, or Excel development experience

 Core Competencies required for the role: 
 * Attention to detail – Ensures accuracy and implements processes to ensure quality of output.  Ensures high personal standards in all areas of work.
 * Communication – Oral:  Expressing ideas effectively in individual and group situations.  Adjusting communication style to match the needs of the audience.  Written:  Expressing ideas clearly in all written documents.  Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.
 * Quantitative analysis – Understands and evaluates numerical data, tables, charts or graphs.  Performs calculations, makes comparisons and combines quantitative information.
 * Technical/professional knowledge – Demonstrates a satisfactory level of technical and professional skills/knowledge in job related areas.  Keeps abreast of current developments and trends in area of expertise
 * Technical/professional proficiency – Demonstrates a satisfactory level of performance in specific technical / professional areas
 * Accountability – Committed to achieving the organisation’s objectives.  Demonstrates perseverance and is accountable for own actions.
 * Client Focus – Complete commitment to provide professional, intelligent and timely responses to our clients’ needs and to changes in the market
 * Collaborative approach – Supports and shows respect for others.  Puts people first, and works effectively with individuals, teams and clients.
 * Commitment – Committed to our customers, shareholders and employees. Demonstrates enthusiasm towards the organization and motivation to add value and be part of the organization.
 * Resilience – Continues to work effectively and pursue goals when faced with obstacles, periods of change and uncertainty, or resistance from others.  Maintains effectiveness in uncertain or ambiguous situations.
 * Responsiveness – Adapts when facing new or unforeseen situations.  Delivers on time the required service.
 * Risk awareness – Adheres to the organisation’s processes and procedures.  Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk
 * Team Orientation – Works with the team and the broader organisation towards shared goals and treats all colleagues and clients as partners

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

 BNP Paribas MixCity which fosters better representation of women at all levels of the organization

 Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

 BNP Paribas CulturAll which celebrates diverse backgrounds

  BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

  If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or 9221 3026

  [2] https://careers.apac.bnpparibas/

What is this position about? 

•    Executive Assistant to the Global Banking Operations and IT management 

What would be your typical day at BNPP Paribas look like?  

The Key responsibilities are to provide administrative support to GB Operations and IT management. His/her responsibilities would include managing calendar, scheduling meetings, managing visitors, filing, answering telephones in absence, booking flights and hotels, liaising with external agencies and other administrative tasks. 

Primary Role Responsibilities 

Administrative Support: 

•    Manage calendar, scheduling meetings, appointments, and travel arrangements. 

•    Provide administration support to other team members are needed.  

Office / Facilities Management: 

•    Ensure efficient office operations including managing supplies and equipment.  

•    Oversee the maintenance and organization of office space. 

•    Monitor and manage office supplies inventory. 

Support staff onboarding with HR team:

•    Monitor onboarding status + badge access creation 

Communication: 

•    Serve as liaison with internal or external stakeholders. 

•    Prepare presentations for meetings.  

Other contributions:

•    The person needs be a competent computer literate, with excellent communication skills (oral and written), should have good organizational skills and needs to be go getter. 

•    Prior experience as an assistant is desirable. 

What is required for you to succeed? 

Behavioral Skills: 

•    Decision Making 

•    Personal Impact / Ability to influence 

•    Ability to deliver / Results driven 

•    Creativity & Innovation / Problem solving 

Transversal Skills:  

•    Ability to understand, explain and support change 

•    Ability to inspire others & generate people’s commitment 

•    Ability to anticipate business / strategic evolution 

•    Ability to set up relevant performance indicators 

•    Ability to manage a project 

Required education/certification/licenses 

•    10 years + Executive Assistant experience ideally within financial services.  

•    Bachelor Degree or equivalent 

About BNP PARIBAS 

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.  

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo. 

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community 

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization 

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness 

•    BNP Paribas CulturAll which celebrates diverse backgrounds 

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions. 

https://careers.apac.bnpparibas/ 

More information  

BNP Paribas – Diversity & Inclusion Journey 

BNP Paribas – The Bank Of Green Changes 

Award Obtained 

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

•    Derivatives Execution and Clearing (“DEC”) Client Services team supports a comprehensive suite of products (Financial & Commodities ETD Clearing, OTC Clearing) and services from Sale & Client Support, end to end on-boarding, post trades services across BNP Paribas Global Listed Derivatives Clearing capabilities.

The role involves:

o    Coordination work to on-board new clients

o    Client servicing including relationship management, issue prevention and resolution.

What would be your typical day at BNPP Paribas look like?

1. BUSINESS & SALES SUPPORT

•    Play a support role on business matters such as legal agreements negotiation, credit risk assessments, ad hoc business initiative projects.

•    Assisting marketers on their sales effort (e.g profitability check, pricing negotiation, demonstrate BNP Paribas reporting and client portal capability during sales pitches).

2. CLIENT ON-BOARDING

Active coordination and participation with regards to on-boarding process of Clients within the Derivatives Execution Clearing business unit by:

A – Know Your Client (“KYC”) Due Diligence

To liaise with clients and internal team for the collection of relevant KYC documents.

To act as point of escalation from internal team for the completeness of all documentation required

To organize and prepare Client Acceptance Committee (“CAC”) if necessary

To ensure any conditions raised during the CAC are met

B – Internal credit risk application

To facilitate between client, sales team, risk department to ensure necessary information are provided to risk department

To assist stakeholders in the definition and application of the risk monitoring conditions

C – Client setup definition

To understand and comprehend new client business and clearing services needs

To define appropriate set up for clients with relevant stakeholders

D – Legal and operational documentation

To ensure that client setup is documented accordingly

To ensure legal and operational documents are executed and file accordingly

E – Internal communication

To maintain Client onboarding process dashboard up to date at all times

To ensure that all stakeholders are kept updated at all times and points are taken

F – Client setup go live preparation and monitoring

To build the client setup

To define the go-live date with stakeholders

To coordinate migrations if any

To coordinate testing with clients if any

To follow up the first days of activity of any new setups

To organize a post go live meeting to debrief with the client

G – Process and Administration

To ensure that all information are logged, recorded and saved properly and accordingly

To maintain good processes and to write down procedures and to complete to-do lists accordingly

Client Relationship Management / Client Servicing and Support

As a Client Services Manager, an active performance of the main tasks below is required:

A – Client relationship management and Business As Usual tasks

To Know Your Client (business, organization, setup, request, expectations etc)

To document client setup and maintain it up to date

To prepare, organize and participate to Service Level review with client on regular  basis, ensure the follow up and keep informed internal stakeholders

To be day-to-day contact points for clients mainly on queries or change requests, 2nd level support, information etc

In case of incident impacting the production (system failures etc), to follow up production incidents and assess client impacts and to inform client of any incident impacting the services

To analyze client setup evolution requests/ needs and to deploy them upon agreement

To write down and circulate Client Update and Market Update

To address clients’ concerns by liaising with Operation team

To monitor Client cash balances and coordinate any event of defaults

To ensure client operational communication when needed

To ensure that processes are followed up as per agreement

To ensure billing arrangements are performed accordingly

B – Administration

To ensure that files, documents and information are saved properly

To participate in audit

To ensure proper archiving of documentation and to log it

C – Client Services Function

To participate pro-actively in enhancing the current processes

What is required for you to succeed?

•    Minimum 3 years of relevant experience 

•    Effective, professional & mature communications for client & stakeholder engagement at all level of organization including senior level in all channel (writing, tele conversation, conference call and onsite)

•    Experience and knowledge of the Listed Derivatives Clearing business and/or of OTC Clearing derivatives products are key advantages

•    Experience and knowledge of back office systems Ubix and/or Murex are key advantages

•    Experience in client on boarding role within the Listed Derivatives and OTC derivatives brokerage industry is a key advantage

•    Experience in client servicing role and client facing role

•    Language skills: Proficiency in both English Mandarin for client servicing purpose. Japanese or Korean good to have.

•    Customer focused with first class stakeholder engagement skills and experience

•    Highly enthusiastic with a rigorous and organised delivery ethos

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

As a Compliance Officer Financial Security, you will ensure adherence to local regulatory and group policy requirements by providing KYC advisory to business lines, safeguarding client engagement, and supporting client protection measures.

Your role includes reviewing onboarding and recertification files and contributing to the enhancement of the KYC and financial security framework. This position demands a strong understanding of compliance principles and the ability to drive effective risk management practice.

What would be your typical day at BNPP Paribas look like? 

KYC Advisory 

•    Provide general advisory to the business lines and functions on Financial Security/KYC issues, standards and policies 

•    Contribute to the enhancement of the Financial Security framework 

•    Review, coordinate and provide advice, analysis and approvals for KYC files escalated to Compliance 

•    Update and implement KYC/AML/CFT/Sanctions procedures in line with local regulatory and Head Office requirements 

•    Advise and provide guidance to the Business and Due diligence Team on KYC / AML requirements and related issues 

•    Keep updated on group policies and development in KYC, AML/CFT, sanctions, embargoes and related AML laws and regulations and ensure that local policies and procedures are correspondingly kept updated 

•    Participate in KYC/AML/CFT/Sanctions related projects as required, including but not limited to implementation of new/enhanced systems and tools 

•    Prepare training materials and provide training on KYC/AML/CFT/Sanctions procedures 

•    Prepare, provide support and coordinate all reports, updates and dashboard (including but not limited to those required for submission to Regional office and/or Head Office) 

•    Provide support and coordination on the KYC/AML/CFT/Sanctions control framework, review and processes and propose streamlining solutions for better efficiency and workflow 

•    Contribute to the enhancement of the KYC/FS framework 

•    Provide support and engage SG Territory Compliance and Business to cultivate a strong KYC culture within the territory 

Competencies (Technical / Behavioural) 

•    Relevant experience in AML/CFT/KYC in financial institutions with a particular focus on corporate and investment banking activities 

•    A good understanding of corporate & investment banking activities including but not limited to structured finance, cash management, correspondent banking, global markets, shipping, aviation, project finance and securities businesses 

•    Good general knowledge of international AML standards and principles, with strong familiarity with local AML regulations (MAS Notice 626 and related guidelines) 

•    Strong interpersonal skills, a flexible and collaborative team-oriented approach to problem-solving and an ability to work in a fast-paced, rapidly changing environment 

•    Attention to detail and an investigative and questioning nature 

•    Hands-on work style, with the ability to work independently to carry out projects 

•    Possess extensive research skills to aid in establishing and/or validating required information and documentation 

•    Ideally be familiar with use of KYC screening tools 

•    Proactive and alert to AML/CFT/sanctions risks 

•    Analytical mindset and with an eye for accurate details 

Specific Qualifications Required 

•    Bachelor degree or equivalent 

•    Relevant industry certification in AML/CFT and Sanctions (e.g., ACAMS or ICA)  

•    Minimally 5 years in Compliance or related role

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 
 
 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

  • BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
  • BNP Paribas MixCity which fosters better representation of women at all levels of the organization
  • Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
  • BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

 https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year