What is this position about?

The Assistant Manager – Private Capital Fund Administration supports the Private Capital Operations team, reports to  the Manager of Private Capital Operations, and supervises a team of fund accountants delivering administration and banking services under the Administration Agreement.

The role is responsible for the output and service delivery of the Private Capital team, providing operational leadership and technical expertise for middle‑office and back‑office activities.

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

•    Lead a team of Fund Accountants and set daily priorities

•    Oversee NAV calculation, ensure book integrity and maintain the accounting books of records

•    Act as primary escalation point for client issues and ensure SLA compliance

•    End‑to‑end processing, recording & control of capital events

•    Prepare and review client reporting on a monthly/quarterly/bi-annual/annual or on-demand basis

•    Calculate carried interest, waterfall, performance fees and other fund fees

•    Manage onboarding and off‑boarding of assets, including system setup and documentation review

•    Monitor SLA compliance and supervise the internal control framework 

•    Drive business implementation projects including onboarding, restructurings, product development and regulatory change

•    Report to the manager of private capital fund accounting team and contribute to team and firm‑wide initiatives

In addition, the assistant manager will represent the team in operational‑focused meetings and assist implementation of agreed initiatives, provide input on new business requests, and proactively participate in operational implementation of service‑delivery changes.

Other contributions

Risk and Compliance:

•    Ensure the operating model in compliance with regulations, market infrastructure evolution and BNP Paribas internal control rules and meet compliance and regulatory obligations

•    Ensure relevant risk migration controls including authentication check and vigilance screening are performed when processing manual instruction as required by the Bank policy and local regulations if applicable

•    Conduct — Adhere to the Code of Conduct and act accordingly internally, when facing clients and providers

Individual Leadership:

•    Lead and active participation in client and internal meetings where required

•    Operational leadership of change incorporating client requirements and process reviews

•    Provide leadership and guidance to other team members

•    Validation for all activities related to bookkeeping processing and carrying out our ‘business as usual’ tasks

•    Full service delivery in line with client SLA’s

•    Business Implementation – including onboarding of new clients, restructures, product development, statutory and regulatory change

•    Supporting the overall service delivery via cross-team cooperation/communication

•    Act as a conduit of change for business, IT and client projects across the organisation. 

•    Actively contribute and participate in all Culture and Leadership initiatives

•    Influencing the desired culture of flexibility, accountability and openness to change and leading by example

•    Ability to adapt to change, and to approach team and organizational changes with an innovative approach 

Client Service:

•    Delivery of client service management; fund accounting and reporting for Private Capital assets

•    Active participation in senior client meetings as well as technical escalation point for client issues or changes

•    End of year financial reporting to meet specific client SLA terms

•    Ensuring implementation of operational risk and legislative requirements in all output

•    Client support for all Private Capital team processes for BNP Paribas client base

What is required for you to succeed?

•    7‑10 years fund‑accounting experience, ≥3 years in a supervisory role in financial services and fund accounting, preferably within alternative‑fund structures

•    Experience in participating or reviewing LPA/Prospectus and supporting documentation 

•    Knowledge of IFRS or US GAAP

•    Excellent written and oral communication skills

•    Strong attention to detail, problem‑solving and analytical abilities

•    Proven ability to build strong internal and external relationships

•    Team‑player who can manage own workload effectively

•    Working knowledge of eFront Invest and strong Excel/Power‑BI data‑analysis skills

•    Prior experience in Private Capital fund administration

•    Coaching & performance‑review experience

•    Demonstrated ability to drive cultural change and champion BNP Paribas values

•    Business acumen – identifies growth opportunities and drives commercial initiatives.. 

•    Change management – demonstrates flexibility, drives innovation and encourages feedback

•    Client focus – delivers professional, timely and insightful responses to client needs

•    Collaborative approach – works effectively with teams, clients and partners.

•    Impact & influence – represents the team and business objectives persuasively.

•    Individual leadership – models BNP Paribas values and adapts behavior to tasks and people.

•    Risk awareness – Adheres to the organisation’s processes and procedures.  Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk

•    Lead and mentor junior fund accountants, ensuring training and performance standards are met

•    Own validation of all bookkeeping activities and ensure ‘business‑as‑usual’ tasks are executed accurately

•    Maintain full‑service delivery aligned with client SLAs

•    Facilitate cross‑team collaboration to support end‑to‑end service delivery

•    Act as change‑agent across business, IT and client‑project initiatives

•    Commercial focus – analyse, innovate and implement process improvements that add commercial value

•    Maintain and monitor the BNP Paribas Risk Control Framework for client services

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Job Description

 Inclusion makes a stronger team

 To ensure diversity in the interview slate, Hiring Managers are to fairly consider candidates of different nationalities (with at least 1 candidate of local nationality where necessary); and at least 1 male and 1 female candidate for the position to be filled.

 Job Title:

 Fund Accountant – Private Capital

 Date:

 Department:

 Client Delivery

 Location:

 Sydney， Australia

 BFI Level:

 HR to confirm

 Business Line / Function:

 Private Capital (PC)

 Reports to:

 (Direct)

 Number of Direct Reports:

 N/A

 (Functional)

 Directorship / Registration:

 No

 Is Associated Person (AP)*

 Choose an item.

 n/a

 What is this position about?

 The Private Capital Fund Accountant plays a critical role in the Private Capital team. The role will require technical expertise in processing and certain level of reviewing functions with respect to PC Administration services delivered to the BNP Paribas client base.

 This role will focus on the delivery of daily activities for Private Capital assets and also support onboarding and transitions, as well as business change projects and business improvements, to ensure a consistent and sustainable operating model. 

Primary Role Responsibilities

 The operational controls and oversight will include the provision, review and delivery of the following activities: 

* Process and record capital calls, distributions, fees, investment/divestment etc.
 * Prepare NAV reports – including preparation of final trial balances and all underlying portfolio information, fee calculations i.e. management fee and waterfall, accruals and expenses booking to ensure that information is up to date and complete
* Verify investment‑related documents before payment processing with regards to distribution calculations and any other payments towards investors or external parties
 * Assist senior team members in the validation of capital events of any capital event
 * Assist the seniors and the managers on the requests from the quality assurance team, operational risk team, internal audit team requests, ISAE audit team etc.
 * Ensure all private capital transactions have been executed on the dedicated platforms 
* Review and analysis of documents received in relation to any direct or indirect investments before processing/instructing the related payments
 * Analysis of transactions’ counterparts from an AML/KYC/FATCA perspective
 * Reconciliation of assets and market valuations
* Preparation of client reporting on a monthly/quarterly/bi-annual/annual or on-demand basis
* Assist in the onboarding of new client/ assets including system setup, review of documentation, and liaising with related internal and external counterparties in a timely manner
 * Assist in project and restructure work

 In addition, the Private Capital fund accountant where required, will actively participate in strategic internal and external meetings along with the rest of the team, and will provide input regarding new business requests. They are subsequently responsible for ensuring the operational implementation of any delivery changes to meet client needs.

 Other contributions

 * Be responsible of the production for all activities related to transaction processing and carrying out our ‘business as usual’ tasks
 * Ensure the full-service delivery in line with client SLA
* Support the overall service delivery via cross-team cooperation/communication.
 * Participate in client and internal meetings where required
 * Incorporate client requirements and process reviews
 * Ability to adapt to change, and to approach team and organizational changes with an innovative approach
 * Address routine client queries in relation to all aspects of their Private Capital assets
 * Strictly compliant with operational risk framework and legislative requirements in all output

 What is required for you to succeed?

 The sum of every kind of knowledge, skill and experience that is required for fully competent job performance. The minimum requirements for the job. Types of information can include:

 * 3-5 years of related alternative investment experience within the financial services industry preferred
 * Basic understanding of AML/KYC/FATCA requirements
 * Ability to foster and maintain strong interpersonal relationships both internally and externally
 * Excellent attention to detail
 * Ability to work well individually as well as work as a team
 * Excellent communication skills both written and oral

 About BNP PARIBAS

 As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

 We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

 * BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
 * BNP Paribas MixCity which fosters better representation of women at all levels of the organization
 * Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
 * BNP Paribas CulturAll which celebrates diverse backgrounds

 BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] au.nz.recruitment@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).

 [2] https://careers.apac.bnpparibas/

 More information 

 [3] BNP Paribas – Diversity & Inclusion Journey

 [4] BNP Paribas – The Bank Of Green Changes

 Award Obtained

 BNPP has won Top employer Europe award in a 10th consecutive year

References

Visible links
1. mailto:au.nz.recruitment@asia.bnpparibas.com
2. https://careers.apac.bnpparibas/
3. https://www.youtube.com/watch?v=qZatNskr5aI
4. https://www.youtube.com/watch?v=DCz5aEdkDiM

Position Purpose

The G10 FX Forwards Trader is responsibility for making prices in FX swaps and Cross Currency to internal / external counterparties and taking risk on the back of such flows to generate revenue.

Responsibilities

• Responsibility for making prices in FX swaps and Cross Currency to internal/external counterparties and taking risk on the back of such flows to generate revenue
• Managing risk positions within authorized desk limits and executing hedging strategies to ensure risks limits are not breached
• Accurate booking of all trading activities within the relevant system
• Help develop the global franchise by improving pricing systems and trade analytics
• Creation of innovative trade ideas and foster relationships with key clients and other stakeholders

Permanent Control Aspects

Technical & Behavioral Competencies

• Previous 1-X Swaps market making experience
• Proven ability to generate positive P&L
• Client focus: Complete commitment to provide professional, intelligent and timely responses to our clients’ needs and to changes in the market
• Good communication skills. Ability to convey thoughts clearly and succinctly and to communicate pertinent complex information in a clear and organized manner

Specific Qualifications (if required)

• G10 Rates AUD / USD trading with knowledge of derivatives, volatility and cross-market rates relative value
• Bachelor or Master degree in business, economics or other quantitative major
• Solid quantitative and analytical skills, the ability to think quickly and make sound decisions in high stress situations, as well as a passion for financial markets and a fast-paced environment are must haves.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Primary Role Responsibilities

• Ensure smoothness and accuracy of Payment and Receipts activities;
• Ensure correctness of supporting documents checking and ensure its consistency with local and group regulations;
• Manual input for payments via local clearing system;
• Control risks and minimize risks for assigned scope;
• Participate solving internal and external complaints relating to assigned tasks;
• Ensure accuracy for all management/regulatory reports, monthly MIs and any other reports are regularly sent to all stakeholders. 
• Ability to give timely acknowledgements and responses to clients and RMs emails, queries and any other issues related to cash operations;
• Work with local Finance and India Nostro reconciliation team on solving mismatch, booking issues; 
• Proposing the enhanced workflows, initiatives to better operation efficiency and toward cost saving;
• Participate and follow up on-going projects under PCMO’s scope
• Control and minimize incidents and ensure no similar mistakes;
• Other tasks as assigned from time to time.

Other contributions

• To be back up for other PCMO’s Officer;
• Develop cash new products jointly with other line of business;

What is required for you to succeed?

• Ability to work under high pressure and high demand from stake holders
• Ability to adapt with frequent changes;
• Ability to collaborate / teamwork;
• Hardworking;
• Client focused;
• Ability to develop and adapt a process;
• Strong knowledge for Payment and Cash Management and risk control mindset.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes 

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Position Purpose

•    Main objectives of the Control and Support team are to perform independent verification of client’s instructions received from Front Office and also to support Front Office in the preparation of client communication letters and providing other administrative duties. 

•    The team is also responsible for eBanking support, such as the eBanking token set up and administration, and hotline for eBanking issues.

•    The team needs to work closely with Front Office to ensure all request are promptly completed with a high level of client satisfaction while ensuring all controls are followed. 

What would be your typical day at BNPP Paribas look like? 

1.    FO Control

•    The team is responsible for performing independent call back confirmation with clients for various client instructions (outgoing payments and asset transfers, change of static data, etc) and will need to work closely with Front Office to maintain client satisfaction. 

•    The team will need to perform the independent call back promptly so as not to delay the processing of the instructions by the other downstream departments.

•    The staff needs to exercise good judgement on handling time sensitive transactions/ events while keeping risk control and preventing fraud as a priority, and be able to escalate issues

2.    eBanking Hotline Support

•    The team is responsible for setting up eBanking access for our clients and the issuance of the eBanking tokens. 

•    The team is also required to answer client queries on the bank’s eBanking and other Digital solutions and if clients have issue with their eBanking access, help to perform 1st level troubleshooting of the client’s eBanking issues and escalate the issue to IT Support for resolution.

3.    FO Support 

•    The team will also need to support the Front Office in the preparation of various client communication letters as an effort to streamline and improve the quality and efficiency of the process. This includes the preparation, validation and issuance of client reference letters, audit confirmation letters and preparation of ad-hoc statements and any other client letters where required.

4.    Others

•    The team is also required to help prepare weekly management reports for Overdue KYC tracking and liasing with other stakeholders to submit their reports in a timely manner.

•    In addition, the team is also required to contribute to the implementation of Permanent Control policies and procedures in day-to-day business activities via KSP requests, regular procedure reviews, process deficiencies, etc.  

•    Where required, the staff will also need to participate in projects and user testing for new system implementations. 

What is required for you to succeed?

•    Good communication skills towards handling of external and internal clients are required. 

•    Prior client facing working experience in the financial/ banking industry is preferred.

•    A good understanding of back office asset transfer procedure, knowledge of account opening and maintenance, or supporting eBanking set up and hotline will be advantageous.

•    Ability to escalate, take decision on time sensitive transactions/events while keeping risk control / fraud as a priority. 

•    Capacity to quickly adapt, understand varied and complex banking systems and procedures.

•    Strong MS Excel skills and is able to use expert functions like Pivot Tables, VB Macros, etc is preferred

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Derivatives Execution and Clearing (“DEC”) is a business under both Global Markets and Securities Services. The Process & Control Manager is responsible for the Singapore team performing the oversight and regulatory reporting, for DEC Operations in APAC.

What would be your typical day at BNPP Paribas look like?

Primary Role Responsibilities

•    Manage daily and periodic Operations tasks to ensure tasks are performed timely and issues are analysed and rectified (reconciliation, regulatory reporting & monitoring, market fee setup, account/control sign off, etc).  

•    Manage regulatory queries to ensure queries are acknowledged, analysed and responded timely and accurately. To liaise with respective team (if needed), in preparing response to regulator. 

•    Liaise with respective team to ensure processing of all events linked to the Clearing Business on timely basis (give up, take up, clearing, exercise, assignment, close-out, transfer, expiries management, corporation action processing, margin payments, etc). 

•    To be in a position to identify all major risk linked to the DEC business, to be in a position to explain this risk and to take necessary action to avoid / mitigate it. 

•    Ensure clients’ confidentiality, compliance control and Management Control Plan are always process with the relevant control in mind. 

•    Manage regular and ad hoc Audit/Control request (external and internal) 

•    Participate in discussion and testing new functionalities / new market implementation / new projects / issues resolutions and preparation of the new/updated control and procedure 

•    Manage and empower team members to succeed in value added process 

•    Work closely with other relevant departments to ensure tasks are completed timely and issues are resolved with priority 

•    Escalate issues accordingly 

•    Ensure that compliance and control plans are duly executed 

•    To liaise with respective team to ensure that all client request are answered and client issue managed upon client requirement. 

What is required for you to succeed?

•    Bachelor degree or above in Business, or a related field 

•    Minimum 5 years of relevant experience 

•    Strong experience of Exchange Traded Derivatives products, flows, control and regulatory concepts

•    Excellent interpersonal and communication skills 

•    Good experience in managing a team 

•    Ability to work effectively and efficiently under pressure 

•    Strong analytical, numerical and problem solving skills. Keen eye for details. 

•    Self-motivated and ability to work independently 

•    Team player 

•    Good experience with MS Office, especially MS Excel 

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Derivatives Execution and Clearing (“DEC”) Client Services team supports a comprehensive suite of products (Financial & Commodities ETD Clearing, OTC Clearing) and services from Sale & Client Support, end to end on-boarding, post trades services across BNP Paribas Global Listed Derivatives Clearing capabilities.

The role involves:

•    Coordination work to on-board new clients

•    Client servicing including relationship management, issue prevention and resolution.

What would be your typical day at BNPP Paribas look like? 

1. BUSINESS & SALES SUPPORT

•    Play a support role on business matters such as legal agreements negotiation, credit risk assessments, ad hoc business initiative projects.

•    Assisting marketers on their sales effort (e.g profitability check, pricing negotiation, demonstrate BNP Paribas reporting and client portal capability during sales pitches).

2. CLIENT ON-BOARDING

Active coordination and participation with regards to on-boarding process of Clients within the Derivatives Execution Clearing business unit by:

A – Know Your Client (“KYC”) Due Diligence 

•    To liaise with clients and internal team for the collection of relevant KYC documents. 

•    To act as point of escalation from internal team for the completeness of all documentation required 

B – Internal credit risk application

•    To facilitate between client, sales team, risk department to ensure necessary information are provided to risk department 

•    To assist stakeholders in the definition and application of the risk monitoring conditions

C – Client setup definition

•    To understand and comprehend new client business and clearing services needs

•    To define appropriate set up for clients with relevant stakeholders

D – Legal and operational documentation

•    To ensure that client setup is documented accordingly

•    To ensure legal and operational documents are executed and file accordingly 

E – Internal communication

•    To maintain Client onboarding process dashboard up to date at all times

•    To ensure that all stakeholders are kept updated at all times and points are taken

F – Client setup go live preparation and monitoring

•    To build the client setup

•    To define the go-live date with stakeholders

•    To coordinate migrations if any

•    To coordinate testing with clients if any

Client Relationship Management / Client Servicing and Support

As a Client Services Manager, an active performance of the main tasks below is required:

A – Client relationship management and Business As Usual tasks

•    To Know Your Client (business, organization, setup, request, expectations etc)

•    To document client setup and maintain it up to date

•    To be day-to-day contact points for clients mainly on queries or change requests, 2nd level support, information etc

•    In case of incident impacting the production (system failures etc), to follow up production incidents and assess client impacts and to inform client of any incident impacting the services

•    To analyze client setup evolution requests/ needs and to deploy them upon agreement

•    To address clients’ concerns by liaising with Operation team

•    To monitor Client cash balances and coordinate any event of defaults

•    To ensure client operational communication when needed

B – Administration

•    To ensure that files, documents and information are saved properly

•    To participate in audit

•    To ensure proper archiving of documentation and to log it

C – Client Services Function

•    To participate pro-actively in enhancing the current processes

What is required for you to succeed?

•    Bachelor degree at minimum

•    Minimum 2 years of experience in client service role and client facing role in banking or brokerage industry, with minimum 2 years of experience in Listed Derivatives preferable

•    Effective, professional & mature communications for client & stakeholder engagement at all level of organization including senior level in all channel (writing, tele conversation, conference call and onsite)

•    Experience and knowledge of the Listed Derivatives Clearing business and/or of OTC Clearing derivatives products are key advantages 

•    Experience and knowledge of back office systems Ubix and/or Murex are key advantages

•    Experience in client on boarding role within the Listed Derivatives and OTC derivatives brokerage industry is a key advantage

•    Language skills: English (compulsory), Mandarin (compulsory), Japanese or Korean will be advantages

•    Customer focused with first class stakeholder engagement skills and experience

•    Highly enthusiastic with a rigorous and organized delivery ethos 

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

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BNPP has won Top employer Europe award in a 10th consecutive year

Job content

Role Description and purpose

The Business Development Officer supports the commercial growth and execution effectiveness of BNP Paribas Asset Management’s Global Client Group in Singapore, with a focus on Retail & Wealth (70%) and Institution (30%). The role partners closely with sales colleagues, management and internal stakeholders to strengthen prospection, client engagement, onboarding, proposal management, sales governance and commercial reporting. The position requires strong execution and discipline, client focus, attention to detail and the ability to coordinate across teams to deliver high-quality outcomes in line with BNPP AM conduct, compliance and client service standards.

key responsibilities

  

Key Internal / External Relationships 

Role Requirements

Essential qualifications & experience

 

Assist ERI ANZ by deploying BNP Paribas’s full suite of debt solutions that match the evolving requirements of Australia’s energy‑transition and digital‑infrastructure build‑out.

The primary responsibility of the role is to originate, and then largely autonomously execute, the financing and structuring of transactions that both elevate the bank’s presence in ERI ANZ’s sectoral focus and deliver the institution’s product offering and global sector expertise.

Direct Responsibilities

• Execute strategic mandates (e.g., debt‑arranging  / structuring opportunities) while providing sector‑specific insights and advanced knowledge.
• Manage work‑flows with operational influence and business acumen required to deliver the mandate. This includes:
  • Leading documentation and negotiation of commercial terms;
  • Engaging external consultants (financial‑modelling, legal, technical, accounting, tax, etc.);
  • Systematically managing internal approvals and processes.
• Leverage global ERI expertise by liaising with the worldwide ERI teams to draw on the bank’s credentials across technologies, sectors and client types.
• Work autonomously with cross‑functional teams to execute internal mandates for: Client coverage, Global markets, Debt‑Capital‑Markets (DCM), Transactional banking, Loan distribution/syndication, Export finance, and Sustainable finance.
• Provide sector expertise, analytical rigour and structuring insight in complex, credit‑intensive discussions, including:
  • Leading credit presentations;
  • Proactively monitoring and managing the portfolio;
  • Concisely articulating major credit, waivers and amendment requests.
  • Maintain relationships with a range of operational level-executives at client firms and other stakeholders active in ERI ANZ’s sectoral focus.
  • Carry out internal processes for transactions under your lead, including credit, mandate committees, KYC, EP, CSR & ESG assessments, etc.

Contribution Responsibilities

• Thought leadership – insightfully analyse clients’ capital structures and debt capacity to support financing solutions for corporates and investors in Australia’s energy‑transition and digital‑infrastructure sectors.
• Solution design – Contribute to structuring tailored, value‑added solutions and proactively identify new opportunities emerging from the energy transition, leveraging sector knowledge.Team development – Mentor and support analysts and associates within the team.
• Knowledge enhancement – Help continuously improve the team’s sector expertise.
• Management reporting – Assist with budget analysis, ad‑hoc group reporting and presentations as required

What is required for you to succeed?

• Hold a tertiary degree in a quantitative or legal field, ideally complemented by a postgraduate business qualification.
• Bring strong project advisory or banking experience with expertise across the energy, resources, infrastructure, and digital sectors.
• Champion the highest standards of ethics, professionalism, and integrity across all business operations.
• Establish and govern rigorous quality control frameworks to ensure the flawless execution of all institutional deliverables.
• Drive strategic client relationship management and utilize commercial foresight to expand the target portfolio and deliver long-term value.
• Mentor cross-functional teams to foster a high-performance culture rooted in collaboration and mutual respect.
• Influence executive audiences and key stakeholders through sophisticated communication and persuasive presentation skills.
• Apply expert-level project finance structuring and credit skills to lead the execution of complex, high-value transactions.
• Steer sector strategy by leveraging deep expertise in energy, infrastructure, and the global transition to low-carbon economies.
• Direct complex quantitative analyses and end-to-end workstreams to derive strategic insights and achieve critical institutional goals.

 

 

Position Purpose

The Business Change Management (BCM) team is charged with controlling, managing, and delivering a range of Programs, Projects and Change Initiatives for the CIB Securities Services business across Australia and New Zealand. 

The team have a requirement for an experienced business test analyst to execute testing with our business on critical projects, reporting to the Business Test Manager.  

The Business Test Analyst is responsible for:

· Contributing to the overall test plan and run sheet.

· Input and maintain test objectives matrix for user acceptance testing and joint user acceptance testing.

· Input into the test environment set ups including data cuts, refreshes and code deployment.

· Understanding the business requirements and converting them to test cases.

· Involvement with user acceptance testing activities including test execution with business users and defect retesting.

· Creation and/or sourcing of test data.

· Defect triage, tracking and issue resolution.

· Input into regular status reporting on testing progress including defect reporting.

· Awareness of the project risk assessments for testing and ability to identify and escalate any risks in a timely manner.

· Assist with the client engagement for all joint testing activities.

· Contribute to test completion reports.

· Contribute to project post implementation reviews and reporting to the business test manager.

· Contribute to continuous improvement of the testing practice.

Responsibilities

· Controlling – keep projects on track by:

• Measuring: checking test progress toward meeting its objectives.
• Evaluating: determining the cause of deviations from the plan.
• Correcting: Taking corrective actions to address deviations by managing risks and issues.
• Achieving the above by defining baselines, tracking test progress, and test status reporting, determining, and taking corrective actions.

· Stakeholder Management:

• Working with project managers, Business analysts, Operational teams, and subject matter experts. 
• Working with IT locally & globally
• Business partnering with stakeholders internally and externally (clients, vendors, regulators).

Technical and Behavioral Competencies required

· Planning & Execution: Establishes courses of action for self to ensure work is completed efficiently. Effectively manages own time and resources to meet deadlines and quality standards.

· Team development: Optimises performance through working together. Understands how different individuals bring different skills and approaches. Works together to achieve collective goals.

· Accountability: Committed to achieving the organisation’s objectives. Demonstrates perseverance and is accountable for own actions.

· Attention to detail: Ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work.

· Client Focus: Complete commitment to provide professional, intelligent, and timely responses to our clients’ needs and to changes in the market.

· Collaborative approach: Supports and shows respect for others. Puts people first, and works effectively with individuals, teams, and clients.

· Impact & influence: Creates a positive and professional impact on others. Uses effective strategies to win others over. Exhibits persuasive representation of team and business objectives.

· Risk awareness: Adheres to the organisation’s processes and procedures. Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk.

· Technical competency: Understanding of SQL / ability to write queries for troubleshooting purposes.

Experience and Qualifications required

Required:

· 5 years + testing experience.

· Knowledge of custodian and/or funds management administration.

· Experience with financial institutions.

· Experience working with an offshore team.

· Experience in Customer (internal/external) facing roles.

· Working knowledge of IT systems and environments.

· Experience with applications like TFS / JIRA / Confluence.

Desirable:

· Experience working with testing repository tools like Octane.

· Tertiary qualification in IT.