Position Purpose

The Business Change Management (BCM) team is charged with controlling, managing, and delivering a range of Programs, Projects and Change Initiatives for the CIB Securities Services business across Australia and New Zealand. 

The team have a requirement for an experienced business test analyst to execute testing with our business on critical projects, reporting to the Business Test Manager.  

The Business Test Analyst is responsible for:

· Contributing to the overall test plan and run sheet.

· Input and maintain test objectives matrix for user acceptance testing and joint user acceptance testing.

· Input into the test environment set ups including data cuts, refreshes and code deployment.

· Understanding the business requirements and converting them to test cases.

· Involvement with user acceptance testing activities including test execution with business users and defect retesting.

· Creation and/or sourcing of test data.

· Defect triage, tracking and issue resolution.

· Input into regular status reporting on testing progress including defect reporting.

· Awareness of the project risk assessments for testing and ability to identify and escalate any risks in a timely manner.

· Assist with the client engagement for all joint testing activities.

· Contribute to test completion reports.

· Contribute to project post implementation reviews and reporting to the business test manager.

· Contribute to continuous improvement of the testing practice.

Responsibilities

· Controlling – keep projects on track by:

• Measuring: checking test progress toward meeting its objectives.
• Evaluating: determining the cause of deviations from the plan.
• Correcting: Taking corrective actions to address deviations by managing risks and issues.
• Achieving the above by defining baselines, tracking test progress, and test status reporting, determining, and taking corrective actions.

· Stakeholder Management:

• Working with project managers, Business analysts, Operational teams, and subject matter experts. 
• Working with IT locally & globally
• Business partnering with stakeholders internally and externally (clients, vendors, regulators).

Technical and Behavioral Competencies required

· Planning & Execution: Establishes courses of action for self to ensure work is completed efficiently. Effectively manages own time and resources to meet deadlines and quality standards.

· Team development: Optimises performance through working together. Understands how different individuals bring different skills and approaches. Works together to achieve collective goals.

· Accountability: Committed to achieving the organisation’s objectives. Demonstrates perseverance and is accountable for own actions.

· Attention to detail: Ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work.

· Client Focus: Complete commitment to provide professional, intelligent, and timely responses to our clients’ needs and to changes in the market.

· Collaborative approach: Supports and shows respect for others. Puts people first, and works effectively with individuals, teams, and clients.

· Impact & influence: Creates a positive and professional impact on others. Uses effective strategies to win others over. Exhibits persuasive representation of team and business objectives.

· Risk awareness: Adheres to the organisation’s processes and procedures. Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk.

· Technical competency: Understanding of SQL / ability to write queries for troubleshooting purposes.

Experience and Qualifications required

Required:

· 5 years + testing experience.

· Test automation experience with Selenium and UFT.

· Experience working with an offshore team.

· Experience in Customer (internal/external) facing roles.

· Working knowledge of IT systems and environments.

· Experience with applications like TFS / JIRA / Confluence.

Desirable:

· Knowledge of custodian and/or funds management administration.

· Experience with financial institutions.

· Experience working with testing repository tools like Octane.

· Tertiary qualification in IT.

 

The Senior Compliance Manager – Regulatory Office serves as the dedicated subject matter expert and primary advisory point for allocated business lines, providing guidance and challenge on matters including those associated with market integrity, conduct, regulatory obligations and professional ethics.

The role will have an additional initial key area of responsibility as Compliance Subject Matter Expert (SME) on an ongoing equity trade participant business project.

Principal Role Accountabilities

• Regulatory Compliance Advisory – Proactive ‘watch’ for evolutions originating from local law, regulators and / or Group policy. Provide expert regulatory advice and subject matter expertise to support and challenge business decision making and ensure compliance with and implementation of local laws, regulatory requirements and Group policies.
• Regulatory & Compliance related Audit Engagement – Preparation and coordination for regulatory inspections and compliance related audit engagements associated with the Territory, preparation and coordination of regulatory communication. Participate proactively with industry bodies and relevant working groups on regulatory and industry wide matters.
• Leadership – Mentor, train and support the development of more junior team members.
• Risk Management – Identify, assess, and mitigate regulatory and compliance risks through effective controls, monitoring, and governance.
• Business Partnership – Build robust and effective partnerships with business stakeholders to deliver practical, risk-based compliance solutions that support strategic and operational objectives whilst fostering a strong culture of compliance and effective regulatory risk management.
• Operational Excellence – Maintain (including design and implementation) robust compliance frameworks, policies, processes and training programs that drive consistent and efficient regulatory outcomes.
• Governance – Represent Compliance in governance forums. Deliver under formal delegations as assigned and communicated under delegation holder framework as well as those assigned under domain specific role(s) (or similar) from time to time.
• Other responsibilities – May perform other duties and responsibilities that management may deem necessary from time to time.

What is required for you to succeed?

Technical skills:

• Demonstrated ability to apply a deep understanding of the Bank’s business model, financial products, and the practical application of compliance frameworks across trading, custody, and banking operations.
• Hold a sound knowledge of financial services regulatory requirements, including ASIC, APRA, ASX, NZX, FMA and AUSTRAC, alongside industry association guidelines.
• Prior Compliance responsibility with AU licensed exchange participant (ASX, TMX) with demonstrable expertise and proven track record of engagement with business by way of provision of regulatory advice, compliance LOD2 oversight and guidance in development of controls and framework associated with all relevant trading and sales regulations, including those for OTC and listed derivatives.
• Hold a university degree in Business, Law, or Commerce, with postgraduate qualifications in law or financial markets being highly advantageous. Provide evidence of technical specialization or ongoing professional development in fields such as Compliance Management.

Qualitative skills:

• Demonstrate a proven track record of working effectively within fast-paced and agile business environments, exhibiting strong professional judgment in prioritizing workloads, delivering business advice, and managing escalations.
• Demonstrated ability to work independently and proactively to manage compliance risks and provide strategic advice
• Demonstrated ability to apply professional judgement whilst operating within appropriate risk based boundaries.
• Strong communicator with an ability to succinctly and clearly explain complex regulatory topics and engage effectively with all levels of management.
• Demonstrate a continuous improvement mindset.
• Ability to digest and interpret the application of regulations, compliance policies and procedures and advise the business on the same.
• Demonstrable strength in collaboration across both business and functional lines and geographical locations. Proven track record working as part of a global function, with the ability to proactively and effectively engage, work closely in alignment with global, regional, business line and domain colleagues and SMEs.

Position Purpose

The purpose of this position is to support the Institutional, Wholesale, Retail and Wealth business in Australia / New Zealand with end to end product development, product management and marketing initiatives to grow and diversify the asset and client base.

Key Responsibilities

 Marketing Management
* Coordination, development and sign-off of product related marketing materials, including product related presentations, commentary for investment reports, commentary for product related eDMs and adapting offshore product thought leadership to suit local needs.
* Support for creation of marketing material for new onshore products eg. investment reports, brochures, presentations, infographics, website pages, press releases etc.
 * Support advertising initiatives from a product perspective to drive launch and ongoing momentum campaigns  
 * Be the subject matter expert in product content production – which includes, but not limited to, capabilities and product positioning, advertorial, thought leadership pieces, macro views and insights, etc.

 Product Development and Management
 * Intensive market research to identify strategic and appropriate asset classes, product structures and distribution methods to ensure BNPP AM success when launching new products.
* Development of existing and new investment solutions for the Institutional, Wholesale, Retail & Wealth Distribution channels. Build & execute a roadmap for BNPP AM Australia & New Zealand product evolution/new products to be launched. Align with overall 2030 business strategy.
 * Research of industry and competitor trends that will support the sales teams and promote the success of new investment offerings.
 * Become an integral part of the product engineering and strategic marketing function within BNPP AM regionally (Hong Kong) and globally (Paris) to ensure that the Australian business remains connected and informed about all relevant projects and initiatives.  
 * Creation of offer documents for new onshore products.
 * Manage the Product Disclosure Statement process for existing products, track changes at Luxembourg Fund level, Target Market Determination support, RIAA certification support
 * Engage with Investment Managers globally to respond and be a central coordination point for onshore sales queries for existing products
 * Coordination with internal (Compliance, Legal, Finance, Marketing, Operations, Client Service) and external service providers (Equity Trustees, BNP Paribas Securities Services, State Street and SS&C) where required to support the product management process.

 Strategic Analysis
* Competitor analysis and benchmarking using external databases such as eVestment, Lonsec, Rainmaker and Morningstar Workstation. Amplify BNPP AM competitive edge on product sustainability.
 * Create marketing presentations to support product competitive positioning, as requested by clients / prospects
 * Research and promote connectivity within the broader BNPP AM network (including AXA IM products) to identify relevant, competitive and in demand strategies that could be successfully introduced to the Australian and New Zealand market. 
 * Research of industry, market and competitor trends that will support the sales teams and ensure success when defending existing strategies.
 * Collaborate with Product Marketing teams in Europe on ways to enhance and streamline competitor analysis from a product marketing perspective.

 Business Development
 * Support the local RFP / RFI process for prospects, researchers and consultants. 
 * Coordination with Wholesale team for the researcher rating process and associated data requests.
 * Coordination with Client Service for platform onboarding requests. 
 * Preparation of FSC and periodic standard Due Diligence questionnaires semi annually to suit local marketing requirements. 
 * Attend client / prospect / researcher meetings with the sales team as and when required to support from a strategic product and sustainability perspective.
 * Marketing support from a business development perspective eg. hosting product related webinars, product content generation to support Partner Sponsorships (eg. PCF, i3, Inside Network etc)

 Competencies (Technical / Behavioral)
 * Knowledge of and interest in investment markets
 * Analytical and ability to see market trends
 * Hard working and conscientious
 * Strong attention to detail 
 * Proactive and ability to work unsupervised
 * Strong organisational skills, deadline driven
 * Well-honed communication skills
 * Good interpersonal skills, collaborative and a strong team player
 * Ability to coordinate multiple stakeholders

 Specific Qualifications Required
 * Undergraduate degree
 * At least five years’ experience in a similar role. Required.
 * No more than 15 years’ experience in a similar role. 
 * Excellent written, verbal and presentation skills and the ability to communicate effectively at all levels.
* Ability to build strong internal and external relationships.
 * Ability to work flexible hours and manage time effectively.

What is this position about?

Processing of Corporate Actions income and events for SG and HK booking centres.

What would be your typical day at BNPP Paribas look like? 

• Reconciliation with custodian payment advices for coupons / redemptions / dividends / mandatory events, and to process payments to clients.
• Checking on custodian pre-notifications on coupons / redemptions / mandatory events, and to prepare pre-advices / notifications to FO / clients.
• Liaising with custodian & front office for income & mandatory event queries.  
• Checking of daily cash breaks to process pending payments and to resolve booking issues if any. 

Primary Role Responsibilities

In this role, you will

• Timely and accurate data entry for processing of all Incomes/Corporate events.
• Liaise with custodians for clarification on incomes/events.
• Handle queries from RMs/MAs/Custodians on the incomes/events.
• Handle cash / security breaks to account for all payments made by custodian. 
• Check and control entries for commission fees collected or update waiver file if fees are waived.

Other contributions

• Participate in UAT.
• Participate in workflow improvement processes. 
• Participate in ad hoc projects.

What is required for you to succeed?

• Knowledge of equity/bond/derivatives
• Meticulous with details
• Good team player
• Strong interpersonal, communication skills

Required education/certification/licenses

• Bachelor Degree or equivalent

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

The Global Market Quantitative team is responsible for designing and developing the models used for pricing, risk management and relative value. GM Quants contribute to the development and support of the pricing and risk management platform. With around 200 people globally, the quantitative research team is present in Europe, Asia (Singapore, Hong Kong, Tokyo, Mumbai) and the Americas. 

Key Responsibilities

• Development and implementation of models used for pricing and risk management, with focus on Linear Rates and FX Products:
• Implement pricing and risk management models that correctly capture the specificities of Asian markets (onshore/ offshore, discounting, curve marking)
• Participate in the development of the global flow pricing and risk management platform and library
• Participate in the global quantitative research in FIRST – Global Macro Flow
• Design innovative analytic approaches
• Develop new derivatives related research tools
• Support trading desks 
• Liaise with relevant internal risk functions when necessary: Legal, Compliance, Market and Credit Risk Management
• Attend relevant training courses to maintain appropriate regulatory, product and technical skill
• Maintain open communication with team and direct line management to fulfil firm notification requirements and pass on client concerns
• Directly contribute to BNPP operational permanent control framework

Competencies (Technical / Behavioral)

Core Competencies

• Strong technical skills in applied mathematics
  • Strong programming skills (C++ / C#, Excel, Python, etc.) 
  • Some knowledge of quantitative finance (rate models, curve construction, risks, volatility)
• Drive for Results ‐ Delivers high quality work and ensures decisions are implemented timely and efficiently
• Risk Awareness ‐ Demonstrates a good awareness of risk and fundamental risk concepts
• Corporate role model, integrity & ethics ‐ Acts with discipline and high ethical standards placing the interests of the Bank ahead of personal agenda
• Team Player ‐ Works effectively in a team, Collaborating and sharing information and solutions with colleagues, with other teams and stakeholders
  • Client Focus ‐ Sees stakeholders as well as external clients as customers

Technical Competencies

• Market, Products & Business ‐ Is genuinely interested in financial markets and continually learning and staying abreast of new developments. Is able to evidence a good appreciation of economics and market dynamics, with enough understanding to present views on market conditions and trends
• Business Risks ‐ Understands the market, credit, operational, compliance, legal and reputational risks of his/her activity. Evidenced as a good sense of risk/return analysis for business areas covered

Specific Qualifications Required

• Masters or PhD in Engineering, Applied mathematics or Mathematical finance would be an advantage
• Graduate to 2y of experience
• Balanced profile between market knowledge / programming skills / math

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

        • BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

        • BNP Paribas MixCity which fosters better representation of women at all levels of the organization

        • Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

        • BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

 Business Change Management (BCM) resides under the Client Delivery Division of BNP Paribas Securities Services. It oversees the program, project and change portfolio for the division across Australia and New Zealand as well as participation in regional and global projects when required. The team collaborates closely with business partners, clients and vendors to deliver to organisational objectives. The team is comprised of a number of project delivery functions, this role is with the Portfolio Management Office (PMO), whose key functions are:

 * Project Governance and Controls
 * Financial Management
 * Project Methodology 
 * Quality Assurance
 * Project Portfolio management (PPM) and reporting
 * Capacity Management
 * Continuous improvement across all of these areas

 The purpose of the PMO and this role is to improve the consistency, predictability and efficiency of project delivery, support the project management capability, and provide visibility and MI to senior management to support the management of the portfolio of change.   

Responsibilities

 This role will be responsible for or contribute to the below:

 * Ensure the BCM portfolio roadmap and pipeline are kept up to date and accurate, and provide visibility to relevant stakeholders
 * Contribute to the preparation of Portfolio Governance Committee (PGC) papers to enable effective selection and prioritization of projects
 * Provide support to Project Managers in preparation of PGC submissions and QA of these 
 * Contribute to the maintenance and continual improvement of the project delivery methodology with consideration of industry best practices
 * Assist in governing the gate approvals and status reporting for the portfolio of projects, working closely with the Portfolio manager and Project managers
 * Contribute to the Financial management of the portfolio – prepare, track and monitor headcount, budgets and actuals
 * Tracking and reporting of resource utilisation, including forecasting resource capacity and facilitating the resolution of resource contention
 * Become well versed in and safeguard the integrity of the BCM change delivery framework by ensuring compliance to the framework by all programs, projects and changes
 * Enforce quality assurance by regularly reviewing to ensure that project artefacts are consistent, complete and timely
 * Maintain the BCM portfolio risks and issues log ensuring regular reviews and appropriate escalation when required
 * Investigation and implementation of tools and techniques to assist in PMO and project management processes

 Technical & Behavioral Competencies

 Technical:

* 5+ years’ experience within a PMO function or as a project manager in Financial Services, with involvement in some or all areas described in the Position purpose and responsibilities
 * Strong understanding of the project lifecycle
 * Knowledge of Waterfall methodologies and Agile delivery 
 * Advanced communication skills (verbal, written, listening)
 * Highly developed attention to detail
 * Strong numeracy skills – able to track and report complex budget information in a clear and consistent manner
 * MS Excel – Advanced
* MS Project, Word, PowerPoint – Intermediate/Advanced
* JIRA & Confluence – Intermediate/Advanced

 Desirable:

 * Experience working within an enterprise PMO
 * Experience in custody or back-office administration for the funds management industry
 * Sharepoint administration experience
 * PowerBI report creation/ maintenance experience.

 Behavioral:

 * Planning, Organising & coordinating: Establishes courses of action for self and others to ensure that work is completed efficiently and according to deadlines
 * Attention to detail: Ability to focus on what matters, and achieve thoroughness and accuracy when accomplishing tasks 
 * Drive for Results: Continually focuses on achieving positive, concrete results contributing to business success
 * Client Focus: listens to and understands the client; anticipates and is flexible to customer needs, giving high priority to client satisfaction
 * Negotiation & Conflict Resolution: Negotiates & mediates sound agreements in situations where there is disagreements or differences in interests
* Decision Making: Identifies and understands issues, problems and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
 * Dealing with Ambiguity: Ability to continue to be effective in ambiguous circumstances
 * Building Team Spirit: Building a supportive environment, where staff understand and work together to achieve team goals, in an atmosphere of mutual respect and enthusiasm
 * Adapt well to change: BP2S is a flexible and fluid organization – ability to adapt and respond in a changing environment

 Other/Specific Qualifications (if required)

 * Degree qualified in Business, or related discipline; and/or relevant work experience in a similar role

What is this position about?

•    The position of KYC Expert, in BNP Paribas Investor Services Department is to be an expert in AML/KYC with a focus on working cohesively with the APAC Investor Services KYC team to provide high quality client service to all clients in all jurisdictions.

•    The role is to operate as an integral part of the KYC Investor Services team across multiple locations and partner with other Investor Services Team members (coach and train IS KYC team members, partner with IS Client Account Managers and IS Trade Processing teams in HK and India) as well as with the client / investor and CSM/RM as needed.  

•    Be proactive and accountable, aim to always exceed expectations.  Ensure to maintain a firm knowledge of current AML/KYC and FATCA/CRS concepts, regulations and BNPP procedures to ensure accurate and timely processing.  Provide suggestions for efficiencies, process improvements and provide support to the Head of the KYC team and the Investor Services Department Head.  

•    The role requires the ability to address client and investor issues and concerns, day-to-day KYC onboarding, revisits, remediation, static data updates, and reporting to clients and MLRO for periodic reporting and Client DDQ reviews.  

•    In addition, contribute to ad hoc projects either for specific client or internal team strategic initiatives such as process improvement, system upgrades and enhancements.  The role is a professional partner with clients, investors and all internal stakeholders.  Written and spoken knowledge of mandarin is an advantage for some of our key clients.

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

•    Compliance specialist processing anti-money laundering and due diligence / KYC on investors in accordance with the requirements of the jurisdiction of the fund and the jurisdiction of the contract with the administrator (Singapore, Cayman Islands, British Virgin Islands, Hong Kong, Singapore and others)

•    Process in accordance with BNP’s AML/KYC policies and procedures including accommodating special client requirements, as agreed

•    Ensure regulatory requirements are completed for FATCA and CRS and that the required IRS Forms & Self Certification forms are obtained, reviewed and updated on the TA systems in a timely manner to enable accurate MI and regulatory reporting within the required deadlines.

•    Ensure a satisfactory and high-quality level of service is delivered to Clients/Investors and that KYC and AEOI requests and requirements are dealt with efficiently, and in a professional and timely manner and that SLA deliverables are met

•    Take responsibility for all assignments, projects and requests and ensure AML packs for new investors and AML revisits are completed accurately and in a timely manner  

•    Escalate Sanctions, PEPs, Adverse News and EI letters as well as High Risk Investors as required, to the Investor Services’ KYC Managers or Department Head 

•    Attend KYC/AEOI and meetings with the Client, their MLRO, and Investor DD reviews as requested

•    Assist to train and coach IS KYC staff and other IS staff who are contributing to the provision of IS related KYC or AEOI activities, to enhance their performance and improve efficiency and accuracy

•    Assist with new regulations as rolled out in relevant jurisdictions (Beneficial Ownership (BO) Regime in the Cayman Islands) and keep the team informed of new regulatory requirements from SG MAS.

•    Assist with Regular AML Recertification / Investor unblocking process, Annual FATCA/CRS Reporting and ad hoc BO Regime requests

Risk and Compliance

•    Ensure IS Department procedures, BNP internal controls, compliance and regulatory obligations are followed 

•    Ensure processing, reporting and delivery of services is executed in a controlled environment, with strict adherence to BNP Paribas’ internal guidelines as well as the relevant Funds’ regulatory environment

•    AML/CFT risk awareness and complete all identified mandatory training to ensure understanding of relevant/applicable Group policies (including but not limited to financial security related matters) and to escalate any irregularities where necessary. To also ensure that his/her team has completed and will adhere to the same. 

•    Ensure relevant risk migration controls including authentication check and vigilance screening are performed by the team when processing manual instruction as required by the Bank policy and local regulations if applicable

Other contributions

•    Make recommendations where improvement is identified to enhance Client/Investor satisfaction and improve efficiencies

•    Contribute to projects such as FATCA/CRS Filing and Reporting, SFC and other Client reviews, along with BNP Risk, Operation Control, Internal Audit, Periodic Quality Testing and the annual ISAE review and client DDQs.

•    Contribute to system updates, new initiatives and amendments to processes and procedures

Conduct

•    Adhere to the BNP Code of Conduct and act accordingly internally, when facing clients and investors and escalate any irregularities where necessary  

•    Complete all identified mandatory training and additional training as agreed

•    Ensure queries and requests from investors / clients are dealt with in a timely and professional manner 

•    Maintain and develop trust-based relationships with investors/clients 

•    Partner with clients by providing professional advice and resolutions where required 

•    Represent the team in client, auditor and inter-department meetings. 

•    Collaborate with other team members and aid in BAU and projects

What is required for you to succeed?

•    Approachable, positive working attitude and mindset

•    Working knowledge of AML/KYC and FATCA and CRS in Singapore, Cayman Islands (other jurisdictions are a plus)

•    Team oriented and collaborative individual who takes initiative and ownership of assigned responsibilities 

•    Detail oriented, able to accurately process high volumes of activity

•    Ability to work under pressure with strong problem-solving skills

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

•    The position of Investor Services CAM (Client Account Manager) at VP level, in BNP Paribas Investor Services Department is to lead the CAMs team on their day-to-day reporting, client service work and projects and coordinate with the Trade Processing and AML Teams.

•    Work as a professional partner with the Department Head, Clients and all internal stakeholders.

•    As a senior member of the Investor Servicing team, this position aids in the training, supervision and resource allocation of the teams in APAC and acts as a Deputy to the Department Head. This requires a firm knowledge of investor services concepts, ensuring that the team adheres to fund documentation requirements and internal procedures

•    Provide suggestions for efficiencies, process improvements and support the Department Head in all aspects of running the department.

•    This role requires the ability to address client and investor issues and concerns on a day-to-day basis, pulling in internal resources and engaging internal stakeholders in the process.  

•    In addition, contribute to ad hoc projects either for specific client or internal team strategic initiatives such as process improvement, system upgrades and enhancements.  The role is a professional partner with clients, investors and all internal stakeholders.  Written and spoken knowledge of Mandarin is an advantage for some of our key clients.

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

•    Assist in managing the resources of the Investor Services CAMs (Client Account Manager) Team and act as key point of contact for Clients/Investors and other departments and act as Deputy for the Head of the Department

•    Maintain and develop trust based relationships with Clients/Investors and Investor Services staff within the APAC offices

•    Ensure a satisfactory and high quality level of service is delivered to Clients/Investors and that queries and requests are dealt with efficiently, in a professional manner and within the agreed Client SLA

•    Responsible for ensuring accurate reporting to Clients/Investors and BNP management.  

•    Take responsibility for all assignments and requests from the Department Head

•    Act as an escalation point and deal with difficult issues not being handled by staff

•    Ensure work processing, reporting and delivery of services is executed in a controlled environment, with strict adherence to BNP Paribas’ internal guidelines as well as the relevant Funds’ external regulatory environment

•    Represent the team to attend Client meetings, auditor meetings, inter-department meetings and Client/Investor Due Diligence reviews 

•    Participate in goal setting, career development and periodic feedback for direct reports as well as train and coach staff to enhance performance 

•    Lead projects such as Fund/Investor Audits, FINRA Recertification, FATCA/CRS Filing and Reporting, ISAE review as well as periodic OPC, ORC and IG audits/reviews

Risk and Compliance:

•    Ensure IS Department procedures, BNP internal controls, compliance and regulatory obligations are followed 

•    Ensure processing, reporting and delivery of services is executed in a controlled environment, with strict adherence to BNP Paribas’ internal guidelines as well as the relevant Funds’ regulatory environment

•    AML/CFT risk awareness and complete all identified mandatory training to ensure understanding of relevant/applicable Group policies (including but not limited to financial security related matters) and to escalate any irregularities where necessary. To also ensure that his/her team has completed and will adhere to the same. 

•    Ensure relevant risk migration controls including authentication check and vigilance screening are performed by the team when processing manual instruction as required by the Bank policy and local regulations if applicable

Other contributions:

•    Make recommendations where improvement is identified to enhance Client/Investor satisfaction and improve efficiencies

•    Assist in new mandate pitching meeting and provide FTE estimates for prospective clients as well as coordinate and manage fund documentation and structure reviews and on-board new clients

•    Contribute to projects such as FATCA/CRS Filing and Reporting, SFC and other Client reviews, along with BNP Risk, Operation Control, Internal Audit, Periodic Quality Testing and the annual ISAE review and client DDQs.

•    Contribute to system updates, new initiatives and amendments to processes and procedures

Conduct:

•    Adhere to the BNP Code of Conduct and act accordingly internally, when facing clients and investors and escalate any irregularities where necessary  

•    Complete all identified mandatory training and additional training as agreed

•    Ensure queries and requests from investors / clients are dealt with in a timely and professional manner 

•    Maintain and develop trust-based relationships with investors/clients 

•    Partner with clients by providing professional advice and resolutions where required 

•    Represent the team in client, auditor and inter-department meetings. 

•    Collaborate with other team members and aid in BAU and projects

What is required for you to succeed?

•    Approachable, positive working attitude and mindset

•    Working knowledge of Investor Services roles and delivery requirements

•    Team oriented and collaborative individual who takes initiative and ownership of assigned responsibilities 

•    Detail oriented, able to accurately process high volumes of activity

•    Ability to work under pressure with strong problem-solving skills

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

The AI Solutions division within Wealth Management IT drives the adoption and industrialization of Artificial Intelligence across Wealth Management IT, with a specific focus on delivering secure, governed and value-driven AI capabilities for IT teams.

The AI for IT squad focuses on embedding AI into the daily work of IT teams in order to improve software delivery, operational resilience, cyber risk management and engineering productivity. The ambition is to progressively move from isolated assistants and copilots toward governed AI capabilities directly embedded into IT processes across three core domains: Build, Run and Secure.

We are looking for a hands-on and highly motivated Data Scientist / AI Expert to join the AI for IT squad in Singapore.

The role will contribute to the design, evaluation, prototyping, implementation and industrialization of AI solutions dedicated to IT transformation. The candidate will work on strategic AI for IT initiatives covering developer productivity, AI-assisted production operations, vulnerability analysis and remediation, and the continued evolution of specialized AI assistants and agents deployed within the Wealth Management IT ecosystem.

The ideal candidate combines strong data science and AI engineering skills with a pragmatic delivery mindset. The role is not limited to research or experimentation: the objective is to build concrete, secure and usable AI solutions that can be adopted by IT teams in their day-to-day activities.

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

•    Contribute to the AI for IT roadmap across the three strategic domains: Build, Run and Secure.

•    Analyse, evaluate and recommend AI-powered development tools for IT teams, including Vibe Coding and AI coding environments such as Cursor, Kline / Cline-style tools, AI4Dev, DevX or similar solutions.

•    Assess how AI coding assistants can improve software engineering activities such as code generation, code review, unit testing, documentation, refactoring, knowledge reuse and developer onboarding.

•    Design and prototype AI-assisted SDLC use cases, including coding assistants, test generation, documentation assistants, development workflow automation and knowledge retrieval across engineering repositories.

•    Contribute to AIOps initiatives aimed at supporting production teams through AI-assisted monitoring, alert triage, incident diagnosis, root cause analysis, runbook recommendation and runbook execution support.

•    Work with production, support and application teams to identify operational pain points where AI can reduce alert noise, accelerate diagnosis, standardise response procedures and improve incident resolution efficiency.

•    Lead or contribute to AI initiatives focused on cybersecurity and vulnerability management, including vulnerability analysis, prioritisation, remediation recommendation, exposure reduction and cyber backlog optimisation.

•    Design AI-assisted approaches to help teams anticipate, analyse and remediate vulnerabilities faster, while ensuring that security decisions remain governed, traceable and validated by the appropriate owners.

•    Continue to enhance and industrialize existing GenAI initiatives around specialized chatbots and agents, including application management assistants, support assistants, governance assistants, workplace assistants and administrative support assistants.

•    Contribute to the evolution of the WM GENIX platform and related AI spaces, including specialized assistants connected to knowledge sources such as SharePoint and Confluence, with future integrations expected around Jira, ServiceNow, Clarity and Microsoft 365 services.

•    Build and maintain Retrieval-Augmented Generation capabilities, prompt patterns, evaluation datasets, knowledge base structures and AI workflows to improve the quality, reliability and adoption of AI assistants.

•    Develop proof-of-concepts and prototypes to evaluate emerging AI frameworks, LLM capabilities, agentic architectures, MCP-based integrations, tool calling patterns and automation opportunities.

•    Translate IT pain points and strategic objectives into practical AI use cases, technical specifications, user stories, evaluation criteria and measurable outcomes.

•    Ensure that AI solutions are designed with appropriate governance, security, data privacy, auditability, cost control and human oversight principles.

•    Define and monitor KPIs to measure value creation, including productivity gains, adoption, quality improvement, operational efficiency, incident resolution improvement, cyber remediation acceleration and user satisfaction.

Contributing Responsibilities

•    Support the AI for IT Product Owner and AI Solutions management in shaping the AI for IT execution roadmap and prioritizing initiatives based on value, feasibility, risk and readiness.

•    Provide technical analysis and recommendations on third-party AI tools, open-source frameworks, enterprise AI platforms and vendor solutions.

•    Collaborate with Group AI, IT, cybersecurity, architecture and production stakeholders to ensure alignment with enterprise standards and approved AI capabilities.

•    Contribute to governance documentation, technical assessments, risk reviews and decision materials required to move AI use cases from prototype to production.

•    Participate in knowledge sharing, internal demos, communities of practice and upskilling initiatives around GenAI, AI agents, AI-assisted development, AIOps and AI for cybersecurity.

•    Promote responsible AI adoption by ensuring explainability, traceability, human accountability and controlled usage of AI capabilities.

•    Mentor junior profiles or interns contributing to AI for IT initiatives and help structure their technical work.

What is required for you to succeed?

The candidate should demonstrate a combination of strong AI / data science expertise, software engineering culture, enterprise integration experience and excellent communication skills. He/she must have a genuine willingness to deliver practical AI solutions in a governed banking environment.

•    Master’s degree in Computer Science, Data Science, Artificial Intelligence, Engineering, Mathematics, Statistics or a related field.

•    Minimum 5 years of experience in data science, AI engineering, software engineering or related technology roles.

•    Proven hands-on experience delivering AI, GenAI, data science or automation solutions.

•    Experience in an enterprise IT environment is required; experience in banking, financial services or another regulated industry is a strong advantage.

•    Experience with AI solutions supporting IT teams, developer productivity, production support, cybersecurity or knowledge management would be a strong differentiator.

•    Good to have: experience with AI coding tools such as Cursor, Kline / Cline-style agents, GitHub Copilot, AI4Dev, DevX or similar developer assistants.

•    Good to have: experience integrating AI solutions with Confluence, Jira, ServiceNow, SharePoint, Microsoft 365 or ITSM / ITOM platforms.

•    Good to have: Azure AI, cloud, cybersecurity or data science certifications.

Technical Skills

•    Strong hands-on experience in Python and modern data science / AI engineering practices.

•    Solid understanding of Generative AI, Large Language Models, prompt engineering, RAG, embeddings, vector databases, tool calling and agentic AI patterns.

•    Experience designing or integrating AI assistants, chatbots, copilots or AI agents in enterprise environments.

•    Good knowledge of software engineering workflows and SDLC activities, including coding, testing, code review, CI/CD, documentation and release processes.

•    Experience with AI coding assistants, developer productivity tools or AI-assisted software engineering solutions.

•    Understanding of AIOps concepts such as monitoring, alert correlation, incident triage, root cause analysis, runbook automation and production support processes.

•    Understanding of cybersecurity and vulnerability management concepts, including vulnerability triage, prioritisation, remediation workflows and risk-based decision-making.

•    Experience working with APIs, integration layers, data pipelines and enterprise knowledge sources.

•    Knowledge of RAG implementation patterns using structured and unstructured data sources such as SharePoint, Confluence, Jira, ServiceNow or similar platforms.

•    Knowledge of cloud, containerization and deployment concepts such as Docker, Kubernetes, CI/CD pipelines and private cloud environments.

Behavioral Skills

•    Strong analytical mindset and ability to structure complex problems into actionable AI use cases.

•    Pragmatic delivery mindset, with the ability to move from exploration to concrete implementation

•    Curiosity and strong interest in emerging AI technologies, especially AI agents, AI coding, AIOps and enterprise GenAI platforms.

•    Strong communication skills, with the ability to explain technical AI concepts to IT, security, production and management stakeholders.

•    Autonomy, ownership and ability to drive topics from analysis to prototype and industrialization.

•    Strong sense of accountability, particularly around security, governance, data protection and responsible AI adoption.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 20,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships. 
  
 Worldwide, BNP Paribas has a presence in 64 markets with more than 180,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.  

* excluding partnerships

BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team.

https://careers.apac.bnpparibas/

2027 APAC Graduate Programme – RISK – Malaysia