What is this position about?

Join the Rates Platform Functional Support Team within the Global Markets group at BNP Paribas. 

This Level 2 support role offers opportunities to develop advanced IT skills, given that Level 3 support is primarily located in other time zones. 

BNP Paribas’ Rates business is a leading player in electronic market activities, encompassing market-making for Bonds and Interest Rate Swaps across various electronic markets. The business also includes client-facing operations, proprietary trading, and futures and options brokerage. 

The eRates Support Team is instrumental in providing support for electronic trading tools utilized by the Rates and Credit business in Asia. The team is crucial to the global workflow, from pricing (using in-house pricers) to the initiation of booking (up to STP) for RFQ, Streaming, and Order flow for both SWAPs and Bonds. Additionally, you will support a multi-asset pricer (Forward Pricer) used by other business lines such as FX FWD and Risk. 

This role involves collaboration with multiple stakeholders, including:

•    Business (Traders + Sales)

•    Research

•    IT teams (Business Analysts + Developers + Project Managers)

Based in Singapore, our primary users are traders, with additional users across 13 sites in the Asia Pacific region. Due to the “Follow the Sun” model, we are equally accountable for the availability of the platforms for users in Europe and America. 

Our systems are deployed globally with major server hubs in London, New York, Singapore, and Tokyo. While most solutions are developed internally, some vendor solutions are also utilized. 

Support staff operates globally on a “Follow the Sun” model, with handovers from New York to London. The Singapore team currently consists of eight members, with three focused on FX and four on Rates, led by one team leader. Although the primary focus of this role is on Rates, a basic understanding of FX is necessary for effective turnover and crisis management.

What would be your typical day at BNPP Paribas look like? 

Shift Rotas in the team for eRates are in place to cover

•    From 6:30am on a rotation basis

•    Bank holiday cover, on a rotation basis;

•    Occasional weekend work (DR drill, major release sanity checks, etc); 

Incident and Problem Management

•    Manage/Own P1/P2 incidents and problems end to end;

•    Communicates with internal users and management over incidents and post-mortems;

•    Diagnoses issues: establishes their root case.;

•    Initiates task force over critical incidents;

•    Liaises with upstream and downstream systems support teams as appropriate; 

Application Monitoring and follow up

•    Responsible for global uptime target of 99.9%, across the whole Rates etrading platform;

•    Responsible for production implementation, troubleshooting and monitoring of Forward Pricer during APAC hrs.

•    Responsible for production implementation, troubleshooting and monitoring of trading applications and market access support of Rates Trading on various APAC markets (Tradeweb, Bloomberg, Market Axess, SFE/ASX, JPX, eSpeed US, BTEC…)

•    Monitors application state and input/output data correctness throughout the day, hand-over with follow the sun support teams;

•    Performs system administration;

•    Support traders, troubleshoot and diagnose functional and technical issues in the production environment 

Knowledge Management and Documentation

•    Documents support procedures on wiki;

•    Owns team knowledge base on wiki for all in-scope applications;

•    Provides support to end-users on how to use the application;

•    Ensures Follow-the-Sun and regional support teams are trained as required, in particular over new releases;

•    Communicates a daily handover document to Follow-The-Sun support teams, where appropriate; 

Continuous Service Level improvement

•    Ensures that all application support logs are fit for purpose, ie meaningful and actionable;

•    Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools;

•    Implement self-recovery and automated detection of incident leveraging on learnings from past incidents; 

Maintenance and enhancements

•    Participates to release cycles for functional validation on staging/preproduction and production environments;

•    Review release and coordinate around deployment/post release checks;

•    Communicates Release Notes;

As expertize builds up over the years – Project and specific tasks

•    Gather requirements from business users and clarify them in high level specs to dev, then coordinate the deployment with business and development teams;

•    The senior team are also responsible, from an IT perspective, for specific client onboarding on 3rd platform including go-live certification;

•    Various project are also managed by the team, all related to support: most of the tasks are incident response, business request or maintenance;

•    Project can also include management application impact of database or MQ systems migration for example;

What is required for you to succeed?

Financial

•    Good business knowledge of Rates business and electronic trading principles (pricing, STP, valuation etc)

•    Good business knowledge on other fixed income products

•    Willing to learn and go outside the perimeter of knowledge 

Technical and Behavioral Competencies

•    Strong SQL: PL/SQL , Oracle

•    Knowledge of using Windows and Unix commands

•    Development : Excel macro and VBA is a must. Python, C++, java is a plus

•    Monitoring: Autosys, Geneos

•    Knowledgeable in ITIL processes 

Just be aware of:

•    Market Data mechanisms and protocols (RMDS, FIX, TOF)

•    Existence of used technologies: FIX, TCP/IP, TIBRV, MQSeries and other middleware 

Desirable:

•    Experience with ION Trading softwares (MMI, Sysadmin)

•    Experience on trading floor

•    Experience with traders’ pricer support

•    Advanced knowledge of trade lifecycle

•    Advanced knowledge of Swaps, Bonds, Futures products 

Behavioural

•    Flexibility/Adaptability in working hours to cope with the business and team’s needs

•    Analysis and communication

•    Ability to clearly explain technical issues

•    Ability to work under pressure in a changing environment

•    Capability to cope calmly with stressed users facing system issues

•    Strong sense of issue ownership and business accountability

•    Problem solving minded

•    Willingness to learn

•    Strong desire to investigate and resolve issues in the short term (workaround / setting up procedure) and Longer term (participate to the definition of proper fix)

•    Genuine interest in support

•    Interest to work in financial IT and learn the business.

•    Inquisitive mind

•    Good personal organisation to follow up simultaneously a very large number of support issues

•    Understand users’ need and convert them to IT realisable 

Qualifications and Experience 

•    First class degree of top university or engineering school, with strong scientific background – mathematical or/and IT

•    At least 2 years’ experience in a similar role as Front office application support in Rates domain

•    Fluent in written and verbal English.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Within the Asia Pacific CIB IT & Operations organization, the Regional OPC (Operational Permanent Control) team for Global Banking Operations is under the management of the Head of Conduct & Controls and works in close relationship with the Operations teams. 

His/her main responsibilities is to implement the operational risk management framework and monitor the operational risk related to Global Banking Operations across all 12 Territories in APAC. Hence, he/she will analyse control results (Ops, OPC, LoD2, LoD3) and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations).

What would be your typical day at BNPP Paribas look like?

As part of the day to day work, you will be responsible for monitoring, analysing and optimising business processes to minimize operational risk and drive continuous improvement. This would include working cross-functionally with internal teams (Trade, Cash, Supply Chain & Credit Operations) to align processes and business objectives. Through your various tasks that you will perform you will be playing a key role in ensuring operational efficiency, risk management and process control within APAC Global Banking Operations (GBO) OPC team.

Primary Role Responsibilities

The Permanent Control Coordinator ensures the following missions under the supervision of the Regional Head of Operations & Permanent Control (OPC) for Global Banking and in close relationship with Operations teams.

Implementation of Operational Risk Management

• Coordinate and perform the Risk and Control Self-Assessment with Operations Managers and Senior Management
• Define and execute the control testing, present the controls result to Senior Management and ensure the implementation of remediation actions
• Provide support with the harmonization of the execution of C5 controls across all 12 Territories in APAC
• Support the Operation teams in the implementation and deployment of C1-C4 controls
• Follow up and review findings and recommendations issued by internal auditors, regulators, and external auditors • Ensure operational risk incidents are properly collected, coordinate the root cause analysis and contribute to the definition of remedial actions
• Perform Deep Dive analysis/ thematic review on specific processes based on identified risk areas
• Monitor regulations and internal policy changes to ensure implementation by Operations Team.

Operational Risk Governance

• Organize and contribute to Team meetings and APAC CBO PCC to ensure proper escalation of operational risk issues.
• Coordinate and prepare the contribution to various committees (e.g.: APAC Operational Risk Management Framework, APAC Internal Control Committees, APAC CCCO, TBA ITO Committee)
• Support Territory OPCs in performing the respective mandates and consolidate the results for management reporting.
• Assist the team manager in transversal tasks like deep dives, trainings, dashboards productions and be proactive in suggesting improvements in the team’s daily work

What is required for you to succeed?

Essential Technical Knowledge/Skills:

• Knowledge of project management main principles
• Knowledge of MsOffice suite with good practical knowledge of MsExcel pivot tables and lookups
• Experience developing in python or using data analytical tools will be a plus
• Knowledge of crisis management and continuity will be a plus

Qualifications and Experience:

Value-Added Competencies:

• Attention to detail
• Ability to manage several initiatives/projects and keep these on-track simultaneously
• Ability to effectively manage your own time and the priorities
• Interpersonal skills, ability to consolidate action plans and report progress status
• Pragmatic, ‘Can do’ attitude & Proactive approach with a strong ability to work on own initiative
• Capable of adapting to a new environment and to work under pressure towards tight deadlines
• Excellent oral and written communication
• Good interpersonal skills
• Big picture awareness

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•            BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•            BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•            Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•            BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

As a preparer or reviewer, depending on experience, support Team Head of FRR to deliver team missions in:

•    Financial & Regulatory Expertise, ensuring financial and regulatory data accuracy and reliability, performing consistent product analysis, managing cost of risk analysis;

•    Financial Synthesis for local statutory reporting and contributing to Head Office reporting;

•    Liquidity and Regulatory reporting, producing liquidity ratios, steering of liquidity indicators and producing regulatory reporting in Singapore; and

•    Supervision of near/offshore teams in financial closing.

What would be your typical day at BNPP Paribas look like? 

Accounting & Regulation

•    Keep updated in accounting treatments and norms, including IFRS/IAS standards, group accounting policies, regional memos/policies;

•    Develop team-wise regulatory reading and build connection(s) among regulatory requirements, in the perimeter of SG Finance owned reporting, jointly with Compliance team(s); and

•    Supervise the analysis from local finance perspectives in local regulation requirements for new or exceptional products or upon queries from internal or external stakeholders.

 Booking & Closing

•    Well versed in ledger accounting schemes, together with Local and Regional Control Teams;

•    Explore system behaviours and data flow from upstream operational systems to accounting ledger to form a front-to-end view; and

•    Supervise nearshore team for a smooth closing process, with constructive feedbacks in service quality, knowledge and controls.

 Financial Reporting

•    Liaise with APAC/ISPL Finance teams in contribution to a smooth Head Office Reporting (via responding queries and requests etc in a timely and efficient manner);

•    Contribute to the preparation of Annual Local Statutory Reporting and disclosures items, as well as the filing of annual return, financial statements and board documents in liaison with corporate secretary; and

•    Support the information requirements from the external auditors on statutory audit, including arranging for meetings, approval of engagement letters and management representation letters, in liaison with the external auditors on annual audits.

Regulatory Reporting

•    In liaison with IT teams, maintain regulatory reporting database in the perimeter of SG Finance in regulatory data mappings and recurring/ad hoc adjustments with 4-eye controls;

•    Ensure the accuracy of daily compliance reports and weekly compliance summary for post-compliance monitoring purpose and senior management information; and

•    Ensure the accuracy of submission of the local regulatory returns prescribed by MAS Notices and Circulars, the surveys required by MAS and Statistic Board, together with queries and additional information request from regulators.

 Transversal

Documentation and Control Framework

•    Ensure proper documentation for audit trails and update of SOPs (both at transversal and working files level);

•    Ensure proper and balanced control mindset to operate efficiently within APAC Finance Control Framework; and

•    Contribute to BNPP overall internal permanent control framework.

Change Management:

•    Contribute to the change management projects or ad hoc topics in organization, systems, regulatory/accounting changes or continuous improvements (e.g. streamlining, automation, operational performance control framework etc);

•    Perform regulatory or financial change impact simulation on new or changes in business activities; and

•    Align with stakeholders (inside or outside Finance) collaboratively in clarifying objectives, roles, tasks/deliverables, planning and timeline etc.

What is required for you to succeed?

•    Bachelor’s degree in accounting, Finance or related discipline

•    Possessing at least 4 years of relevant experience in financial and regulatory reporting in the banks and/or banking audit experience in Big 4 firms, and exposed to Global Market and liquidity reporting will be advantageous

•    Ability to collaborate/Teamwork

•    Attention to detail/rigor

•    Ability to deliver/Results Drive

•    Excellent communication skills – Oral & written

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Client Transaction Management (CTM) is a dedicated team within ITO Credit Operations (CO), independent from the CIB business lines/Coverage. It covers all credit operational activities i.e.: deal implementation, deal lifecycle and credit risk parameters monitoring.

The core missions of CTM are to: 

•    Ensure correct implementation of the deal with regards to legal documentation and booking in Bank’s systems

•    Ensure legal documentation conformity in regards to Credit committee decision for credit risk – at set up and all along deal lifecycle – and to alert Business & Risk in case of breach

•    Ensure counterparty risk conformity into Bank’s systems in regards to Credit committee decision, Bank and regulatory requirements – at set up and during deal lifecycle

•    Follow up and monitor deal lifecycle events (amendments, acquisitions…) and ensure that Business specificities and/ or risk requirements are duly respected prior to request processing

•    Ensure the safekeeping of the legal documentation

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities

The primary responsibility of the documentation controller is to review the draft agreement and managing the conformity of legal documentation. This role includes ensuring all documents are properly executed and comply with credit decision and legal requirement. The documentation controller also coordinated document storage and retrieval request.

Other responsibilities include:

•    Validate fulfilment of conditions precedent, follow up on condition subsequent, documents/temporary waiver

•    To alert Risk Corporate, Business Head and Management on any indication of drift of risk profile during the control missions

•    Provide guidance, training and support to outsourced team members.

•    Assist in communication with internal and external control/audits

•    Assist with additional projects and tasks as assigned.

•    Collaborate with other team to ensure smooth execution of process/project 

What is required for you to succeed?

•    Degree in Banking & Finance with at least 3-5 year relevant experience  

•    Good understanding of financial products and risk concepts

•    Strong analytical and problem-solving skills,

•    Ability to identify and analyse problems and, develop effective solutions 

•    Familiarity with industry trends, regulations and best practices

•    Ability to present information clearly and persuasively 

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Derivatives Execution and Clearing (“DEC”) Client Services team supports a comprehensive suite of products (Financial & Commodities ETD Clearing, OTC Clearing) and services from Sale & Client Support, end to end on-boarding, post trades services across BNP Paribas Global Listed Derivatives Clearing capabilities.

The role involves:

•    Coordination work to on-board new clients

•    Client servicing including relationship management, issue prevention and resolution.

What would be your typical day at BNPP Paribas look like? 

1. BUSINESS & SALES SUPPORT

•    Play a support role on business matters such as legal agreements negotiation, credit risk assessments, ad hoc business initiative projects.

•    Assisting marketers on their sales effort (e.g profitability check, pricing negotiation, demonstrate BNP Paribas reporting and client portal capability during sales pitches).

2. CLIENT ON-BOARDING

Active coordination and participation with regards to on-boarding process of Clients within the Derivatives Execution Clearing business unit by:

A – Know Your Client (“KYC”) Due Diligence 

•    To liaise with clients and internal team for the collection of relevant KYC documents. 

•    To act as point of escalation from internal team for the completeness of all documentation required 

•    To organize and prepare Client Acceptance Committee (“CAC”) if necessary 

•    To ensure any conditions raised during the CAC are met

B – Internal credit risk application

•    To facilitate between client, sales team, risk department to ensure necessary information are provided to risk department 

•    To assist stakeholders in the definition and application of the risk monitoring conditions

C – Client setup definition

•    To understand and comprehend new client business and clearing services needs

•    To define appropriate set up for clients with relevant stakeholders

D – Legal and operational documentation

•    To ensure that client setup is documented accordingly

•    To ensure legal and operational documents are executed and file accordingly 

E – Internal communication

•    To maintain Client onboarding process dashboard up to date at all times

•    To ensure that all stakeholders are kept updated at all times and points are taken

F – Client setup go live preparation and monitoring

•    To build the client setup

•    To define the go-live date with stakeholders

•    To coordinate migrations if any

•    To coordinate testing with clients if any

•    To follow up the first days of activity of any new setups

•    To organize a post go live meeting to debrief with the client

G – Process and Administration

•    To ensure that all information are logged, recorded and saved properly and accordingly

•    To maintain good processes and to write down procedures and to complete to-do lists accordingly

Client Relationship Management / Client Servicing and Support

As a Client Services Manager, an active performance of the main tasks below is required:

A – Client relationship management and Business As Usual tasks

•    To Know Your Client (business, organization, setup, request, expectations etc)

•    To document client setup and maintain it up to date

•    To prepare, organize and participate to Service Level review with client on regular  basis, ensure the follow up and keep informed internal stakeholders

•    To be day-to-day contact points for clients mainly on queries or change requests, 2nd level support, information etc

•    In case of incident impacting the production (system failures etc), to follow up production incidents and assess client impacts and to inform client of any incident impacting the services

•    To analyze client setup evolution requests/ needs and to deploy them upon agreement

•    To write down and circulate Client Update and Market Update

•    To address clients’ concerns by liaising with Operation team

•    To monitor Client cash balances and coordinate any event of defaults

•    To ensure client operational communication when needed

•    To ensure that processes are followed up as per agreement

•    To ensure billing arrangements are performed accordingly

B – Administration

•    To ensure that files, documents and information are saved properly

•    To participate in audit

•    To ensure proper archiving of documentation and to log it

C – Client Services Function

•    To participate pro-actively in enhancing the current processes

What is required for you to succeed?

•    Bachelor degree at minimum• Minimum of 5 years of experience in client service role and client facing role in banking or brokerage industry, with minimum 3 years of experience in Listed Derivatives preferable

•    Effective, professional & mature communications for client & stakeholder engagement at all level of organization including senior level in all channel (writing, tele conversation, conference call and onsite)

•    Experience and knowledge of the Listed Derivatives Clearing business and/or of OTC Clearing derivatives products are key advantages 

•    Experience and knowledge of back office systems Ubix and/or Murex are key advantages

•    Experience in client on boarding role within the Listed Derivatives and OTC derivatives brokerage industry is a key advantage

•    Language skills: English (compulsory), Mandarin (compulsory), Japanese or Korean will be advantages

•    Customer focused with first class stakeholder engagement skills and experience

•    Highly enthusiastic with a rigorous and organised delivery ethos 

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

The AVP, SEA COO Office – Transversal Project Management & Executive Support plays a key role in driving cross-functional (transversal) projects that impact multiple business units within Singapore and SEA. These projects include regulation/ law implementation, finance reporting, non-finance process and control improvement and change initiatives for Singapore and/ or SEA territories.

This position independently manages project planning, execution and delivery to ensure strategic objectives are met efficiently within timelines and budget. In addition, the AVP provides high-level management support to the COO, facilitating governance and effective decision making.

What would be your typical day at BNPP Paribas look like? 

A typical day as a Transversal Projects & Management Support staff in SEA COO Office consist of both project management and executive support/ BAU elements:

•    Project management: Plan project lifecycle and work on project documentation. Plan, lead meetings and engage stakeholders, write minutes and follow up on action plans. Provide project updates to manager and COO.

•    Executive support/ BAU tasks: Request for contributions for reporting/ presentation decks, organize governance meetings, write minutes and follow up on action plans. Prepare updates and management dashboard and organization charts. 

Primary Role Responsibilities

In this role, you will

•    Assume full project life cycle ownership successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.

•    Able to work independently on topics related to assigned projects for relevant tasks, procedures, regulatory survey/submissions/certification or queries.

•    Lead and manage a portfolio of complex initiatives end-to-end, coordinating with multiple stakeholders across business lines and/pr external vendors to ensure alignment and timely delivery within budget.

•    Develop and manage detailed project plans and milestones to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.

•    Provide leadership and clarity to project team and motivating contributors to meet project milestones. 

•    Manage ongoing quality control, able to identify root causes and propose action plans for resolutions.

•    Report on project success criteria results, metrics, test and deployment to management.

•    Serve as a reliable partner to COO by providing management support as secretary to governance committees, prepare presentation slides, host meetings and write minutes.

•    Consolidate updates from managers, produce management dashboard and update organization charts. 

•    Deliver appropriate and effective verbal and written executive level communication.

•    Contribute to SEA COO Office BAU tasks.

What is required for you to succeed?

•    Strong leadership, diplomatic, motivational and interpersonal skills include the ability to lead up, across and down multiple business and technology organizations.

•    Experienced in influencing and gaining buy-in from executive sponsors, team members, stakeholders and peers.

•    Strong experience in presenting to executive sponsors and demonstrated communication skills, both written and oral with technical and non-technical staff, at all levels of management.

•    Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.

•    Demonstrate strong professional integrity and work ethics with commitment to excellence and accountability to add value to the Bank.

•    Exhibits high level of discipline and resiliency with ability to manage time effectively and multi-task.

•    Quick adaptability with ability to onboard onto new projects or tasks within short timeframe and minimal supervision. Adept at conducting research into project-related issues and products.

•    Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.

•    Capacity to work in a stressful environment. 

Required education/certification/licenses

•    Bachelor’s Degree in appropriate field of study or equivalent work experience.

•    7+ years of project management experience, including tracking and planning projects.

•    7+ years of experience working with business stakeholders within a cross-functional matrix environment.

•    Strong knowledge of risk and control in banking environment.

•    Intermediate level of proficiency with MS Excel, Visio, PowerPoint SharePoint and Power BI with experience presenting to stakeholders, senior management and/or regulators. 

•    Proven ability to demonstrate a drive for results and accountability of business needs.

•    Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.

•    Must have previous project experience in implementing bank-wide regulatory/law requirements.

•    Proficiency in English language including written, spoken and listening skills with the ability to engage stakeholders in discussions, deliver presentations to executive-level audiences, draft meeting minutes, follow up on action plans and prepare management reports.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Main Objectives & Purpose

• Client On-Boarding team’s goal, is to ensure a global and consistent “first service” is rendered to the clients.

• This team will be working around 2 main themes: Prioritization of on-boarding/recertification, and Coordination of the whole process (Risk, Legal and Systems).

• The team must work as “one team” to ensure a cutting edge on-boarding service to clients and work closely with major functions as well as FO/Markets.

• Overall, through a dedicated on-boarding team, the team is responsible for client satisfaction with respect to on-boarding.

• To facilitate and provide a complete transversal on–boarding service to WM APAC.

• Providing feedback and escalating issues to the appropriate support functions and management.

What would be your typical day at BNPP Paribas look like?

1. Check through emails and plan what needs to accomplish within the day. Pick up and receive new client onboarding requests, ensuring timely and quality preliminary review.

2. Be the primary interface to stakeholders, advising on onboarding and recertification matters, particularly deficiencies pertaining to documents for onboarding.

3. Collaborate with key stakeholders across various stages on new client onboarding process, i.e., RMs, Team and Market heads, AM, Compliance and other colleagues to ensure seamless onboarding.

4. Make decisions that are effective and well-grounded based on guidelines policies and insights and escalate potential risk/issues early on.

5. Perform independent review on documentations for client’s onboarding and recertification.

6. Engage RMs in documentation requirement discussion and ensure the quality of documentation/KYC meets standard for onboarding.

7. Ensure the client KYC record is updated in the system with accuracy and high quality, and in a timely manner.

Primary Role Responsibilities

Implementation and Process

• Ensure name screening, materiality assessment and Risk scoring meet the Bank’s policies, standards, and applicable local legal and regulatory requirements.

• Ensure adverse news hits and increased risk factors have been appropriately identified in accordance to local regulations and guidelines and global policies

• Provide support and guidance to Front Office throughout the documentation/form completion process.

• Review the documentation requirement and completeness during client lifecycle as Level 2 checker

• Ensure all client files are stored and maintained accordingly (electronically and in paper format).

• Prepare regular reports for Management review (e.g. account documentation irregularities, monthly statistics etc).

• Ensure timely processing of static data updating request.

• Appropriate and confidential handling of client data and information.

• Administer request from internal regulators, internal stakeholders with respect to audit review.

• Other additional request from time to time relating to Client Management Team

Other contributions

Team Spirit

• Work within a team – with an adaptable flexible approach, coordinate with team members and Front Office to resolve complex cases and address issues in a timely manner.

• Be open to change and support the vision of working in a fully transversal operation.

Information Sharing

• Ability to share information and eventually train new team members.

Control and Risk

• Abide with operational risk procedures and escalate incidents to Managers where necessary.

• Contribute to the implementation and controls for daily processes and assist with the update of procedures.

• Report and escalate concerns/ issues to Manager when required.

Communication

• Liaise regularly with the following internal groups to ensure a smooth on boarding process: Compliance, Legal, FO teams, Client on-boarding or other support teams within Singapore/Hong Kong that have any involvement in the Client On-boarding process.

Comply with BNPP Permanent Control Activities

• Direct contribution to BNPP operational permanent control framework.

• Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan.

• Comply with regulatory requirements and internal guideline.

• Contribute to the reporting of all incidents according to the Incident Management System.

• Minimizing operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls.

• Ensuring appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified.

What is required for you to succeed?

• Understand the principles and be familiar with WM products and types of customers

• Strong understanding of account documentation, SoW, due diligence and local Anti-Money Laundering requirements

• Fluent in English (spoken and written). Good command in Mandarin is a plus (for supporting Taiwan/China Markets).

• Excellent communication and interpersonal skills

• Must possess a strong fundamental and technical skills, awareness of operational risk

• Excellent PC skills, especially in Excel.

Other Value-added Competencies:

• Team player, independent, hardworking, eager to learn and attention to details

• Client-oriented and high adaptability to changing environment

• Able to work under pressure and deal with unclear requests as well as a high volume of requests

• Strong analytical and strong risk sense

• Minimum 3 years of relevant working experience

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. We passionately embrace diversity and are committed to fostering an inclusive workplace where all

• Understanding of Compliance and Regulatory influences within the Client onboarding process employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information BNP Paribas – Diversity & Inclusion Journey BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Business Area/Dept Overview

The RISK Corporate Securitisation (“RCS”) team, part of RISK Securitisation, within RISK Corporates is a transversal team responsible for:

 

Job Purpose

Purpose: 

 

Scope: 

 

 

Core accountabilities of role

Specific responsibilities of a Director, Senior Securitisation Risk Officer:

General Responsibilities include active contributions: 

 

 

 

 

 

 

 

 

Knowledge, Skill and Experience

Technical experience and skills for VP level hire (Level: Proficient to Expert):

 Behavioural (Level: Proficient or better):

 

What is this position about?

As part of a growing local and global custody business, the account manager is responsible for ensuring that custody related activities are managed appropriately for our clients across our global custody offering, with a primary focus on Custody tax processing. They work closely with our client service managers (CSM), relationship managers (RM) and our offshore processing teams to ensure excellent service delivery and timely query resolution.

Primary Role Responsibilities

• –  Responding to enquiries and incidents, working these through to a resolution with internal stakeholders in a timely and effective manner
• –  Work with our offshore Global Custody processing teams, in an oversight capacity, identifying potentially at risk items and providing awareness to our CSM/RM team, ensuring there is engagement with clients as required.
• –  Build relationships with offshore processing SME’s, global and local product owners and Client Service Teams.
• –  Act as a point of contact for our Clients for Custody escalations.
• –  Become an SME for the Custody processes internally, primarily Global Custody Tax and represent inflight activity to Senior Management
• –  Assist within the Local Custody broader team as needed 
• –  Ensuring BNP Paribas internal policies and controls are understood and adhered to
• –  Following the procedures of the team and escalation when there are gaps or processes not able to be completed.

What is required for you to succeed?

–  Minimum 3 years’ experience in financial services, ideally within a global custody environment

–  Ability to demonstrate an awareness of the Australian superannuation market and the key players within it

–  Ability to work collaboratively with internal teams and stakeholders to ensure optimal client experience

–  Ability to simplify complexity, particularly when remediating operational issues

–  Ability to work in a fast-paced environment and prioritise accordingly

–  Ability to identify and assess risks and impacts quickly

–  Strong written and verbal communication

–  Focus on client service, balanced with protecting the bank

–  Degree in finance, economics or other banking related topics is beneficial but not mandatory

About BNP PARIBAS

BNP Paribas is a top-tier European and international banking establishment, with an uninterrupted presence in the APAC region since 1860 and in Australia since 1881. Combining global expertise and local know-how, BNP Paribas in Australia and New Zealand delivers solutions to our clients through Corporate and Institutional Banking and Asset Management – a bridge between corporate and institutional clients.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

·       BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

·       BNP Paribas MixCity which fosters better representation of women at all levels of the organization

·       Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

·       BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at bnpp.hrss.recruitment.admin@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).

 https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Derivatives Execution and Clearing (“DEC”) is a business under both Global Markets and Securities Services. The Process & Control Manager is responsible for the Singapore team performing the oversight and regulatory reporting, for DEC Operations in APAC.

What would be your typical day at BNPP Paribas look like?

Primary Role Responsibilities

•    Manage daily and periodic Operations tasks to ensure tasks are performed timely and issues are analysed and rectified (reconciliation, regulatory reporting & monitoring, market fee setup, account/control sign off, etc).  

•    Manage regulatory queries to ensure queries are acknowledged, analysed and responded timely and accurately. To liaise with respective team (if needed), in preparing response to regulator. 

•    Liaise with respective team to ensure processing of all events linked to the Clearing Business on timely basis (give up, take up, clearing, exercise, assignment, close-out, transfer, expiries management, corporation action processing, margin payments, etc). 

•    To be in a position to identify all major risk linked to the DEC business, to be in a position to explain this risk and to take necessary action to avoid / mitigate it. 

•    Ensure clients’ confidentiality, compliance control and Management Control Plan are always process with the relevant control in mind. 

•    Manage regular and ad hoc Audit/Control request (external and internal) 

•    Participate in discussion and testing new functionalities / new market implementation / new projects / issues resolutions and preparation of the new/updated control and procedure 

•    Manage and empower team members to succeed in value added process 

•    Work closely with other relevant departments to ensure tasks are completed timely and issues are resolved with priority 

•    Escalate issues accordingly 

•    Ensure that compliance and control plans are duly executed 

•    To liaise with respective team to ensure that all client request are answered and client issue managed upon client requirement. 

What is required for you to succeed?

•    Bachelor degree or above in Business, or a related field 

•    Minimum 5 years of relevant experience 

•    Strong experience of Exchange Traded Derivatives products, flows, control and regulatory concepts 

•    Excellent interpersonal and communication skills 

•    Good experience in managing a team 

•    Ability to work effectively and efficiently under pressure 

•    Strong analytical, numerical and problem solving skills. Keen eye for details. 

•    Self-motivated and ability to work independently 

•    Team player 

•    Good experience with MS Office, especially MS Excel 

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year