What is this position about? 

As a Derivatives Execution & Clearing (DEC) and FX Prime Brokerage (FXPB) Relationship Manager, the role holder will be accountable for ensuring excellence on all deliverables related to managing the on-going relationship with clients within area of personal scope. The role holder will also complete activities related to the on-boarding of clients in relation to their assigned business areas, as required.

The role holder will mentor junior colleagues and primarily handle complex activities with autonomy, whilst exercising sound judgment on when to escalate issues to more senior colleagues.

Scope: GLOBAL

Additional details:

This role may be carried out within a range of experience depending on the development of knowledge and skills in the role and the role-holder’s ability to work with increased autonomy.

What would be your typical day at BNPP Paribas look like? 

Primary Role Responsibilities:

Advanced level professional accountable for providing excellence in coordinating and overseeing a range of activities in order to facilitate the effective management of relationships with DEC & FXPB clients within area of personal scope, as well as the on-boarding of new clients.

Relevant activities will primarily centre on co-ordinating internal teams to facilitate the efficient resolution of client issues and queries, as well improve the client experience. The role holder will act as a key point of contact for key assigned on-boarded clients to support on-going relationship management. Tasks may typically include:

•    Advanced level professional accountable for providing excellence within their relevant Global Markets specialism.

•    Continuously identifies, proposes, and implements innovative or alternative ideas ahead of others to improve topics or solve issues or problems that are multidisciplinary or cross-organisational, to improve the customer journey or the organisation, to develop new businesses or thought models.

•    Directs some projects within the department, responding to any issues or developments within relevant aspects of work.

•    Influences and supports members of the team by leading in decision making and approach where problems are more complex and require sophisticated analysis or experience. Acts as a point of escalation for more junior staff.

•    Complies with all applicable legal, regulatory and Group’s internal compliance requirements as well as Code of Conduct including, especially, Financial Security, Fight against Corruption, Know Your Customer due diligence, Client Interest Protection, Market Integrity, Professional Ethics and Respect for colleagues.

•    Increasingly assumes responsibility for independently handling complex transactions.

•    Responsible for keeping up to date with existing and new rules and regulatory changes by the Exchanges and Regulators and Compliance.

•    Building strong partnerships with Sales teams related to assigned areas to provide assistance on all processes from pitching to prospective clients to the completion and servicing of origination/ Request for Proposal (RfP) processes.

•    Drive revenue growth and profitability: This involves being accountable for monetizing new and organic growth wins, protecting current client revenue, and developing client relationships to achieve annual client contribution targets. It also includes ensuring the profitability of client flows by closely monitoring costs.

•    Develop and expand client relationships: This involves identifying and targeting incremental revenue growth opportunities within DEC and across the bank to increase wallet share and returns. Additionally, conducting regular client reviews to identify opportunities to improve client experience, increase revenues, or identify cross-selling opportunities.

•    Acting as a key point of contact between all relevant internal teams to facilitate appropriate and timely completion of in-scope processes, and to support the efficient transfer of information and escalation of matters relating to platinum clients as required.

•    Developing strong working relationships with all relevant internal teams to support efficient actioning of all required steps to facilitate on-boarding processes, manage on-going relationships and support the development of future products to maximise client opportunities.

•    Co-ordinating and participating with the New Account Validation Committee (NAVCo) to validate new clients as required. This includes strong coordination with the sales team.

•    Primarily works autonomously, with limited supervision, on activities within assigned areas, and will progressively lead on a range of activities within the team. At all times is accountable for delivering personal targets and objectives, and for exercising sound judgement on when to escalate more complex or consequential activities to senior colleagues for more active supervision.

•    Obtaining competitive analysis and client input on our offering to drive product development initiatives.

What is required for you to succeed?

Knowledge, Skill, and Experience

•    Significant experience in making impactful decisions on the business.

•    Very strong technical background in relevant area of Global Markets.

•    Deep knowledge of specialist support area combined with broad knowledge of the industry and the relevant external environment.

•    Proactively able to identify areas of development, improvement, or ways to maximise results and takes initiative to implement relevant actions, in the short and long term.

•    Strong people management and influencing skills

•    Proven communication / relationship management skills.

•    Experience of managing internal relationships at all levels and able to deal with senior external stakeholders. A strong ability to articulate complex concepts in a concise and effective manner. Able to manage often conflicting internal stakeholders, while setting expectations

•    Recognised as a thought leader with strong commercial awareness.

•    Advanced technical and product knowledge relevant to their specific role and team (e.g., FXPB, OTC and Listed Derivatives Execution and Clearing).

•    Excellent analytical skills with the ability to translate technical concepts and strong technical skills to provide specialist guidance to others.

•     Advanced working knowledge of a wide range of BNPP policies, procedures, regulations, and legislation.

•    In-depth technical and product expertise to enable the individual to operate effectively with a good degree of independence and to act as a technical leader for more junior colleagues. 

•    Able to build effective internal networks and relationships and able to communicate with colleagues effectively and in a timely manner to motivate and generate commitment.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

The Associate is expected to be a highly self-motivated person who takes initiatives and can work independently, with guidance from the Senior Relationship Managers and Team Manager. 

Key Responsibilities 

1. Support Senior Relationship Managers in pitches: 

  • Develop pitch documents based on Senior Relationship Manager’s and Business Lines’ inputs. 
  • Gather relevant data from internal and external sources to develop pitch documents (industry data, financial elements, etc), including interface with junior client contacts to collect specific data needed for the pitch. 
  • Ensure day-to-day coordination of Business Line resources. 

2. Support Senior Relationship Managers on the collection of client information necessary to fulfil KYC requirements of the bank and also ESG assessments for credit purposes. 

3. Support Senior Relationship Managers in following up with clients on documentations relating to credit facilities. 

4. Responsible for maintaining the data integrity of ClientFirst and keeping the system updated promptly. 

5. Assist Senior Relationship Managers in the preparation of Client Action Plans and briefing memos 

6. Assist Team Head in preparation of the team budget during the budget process and ad-hoc reports required by Management on revenue numbers. 

7. Key Performance Indicators: 

  • Mainly qualitative including: 
  1. Ability to work independently with initiative 
  2. Ability to follow through on specific tasks and achieve them in a timely manner 
  3. Team work and co-operation with RMs, Product Lines and Client Management. 
  4. Client orientation 
  • Quantitative: Contribution towards achievement of CCG Corporate Coverage objectives and budget. 

8. Ensure compliance with Bank’s policies/procedures and regulatory requirements, in particular with regard to the KYC responsibilities and duties, as per relevant policies and procedures, and the summary of responsibilities attached hereto. 

Competencies (Technical / Behavioral) 

  • Product and credit knowledge 
  • Good communication skills 
  • Adaptability and initiatives 
  • Team player 

Specific Qualifications Required 

  • Degree in Finance, Banking or Business 
  • At least 3-4 years working experience in a bank or financial institution.  
  • Fluent in both English and Mandarin.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey 

BNP Paribas – The Bank Of Green Changes 

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Responsibilities

Direct Responsibilities

  • Receive and execute in a timely fashion all Mutual/Hedge Fund orders for SG and HK booking centres.
  • Follow-up on all pending orders with counterparties until NAV is confirmed and received.
  • Inform RM/MA of NAV confirmed.
  • Transmit confirmed orders to Settlement team for booking of the transactions.
  • Monitor any abnormal fund subscription/redemption e.g. orders with unusual large valuation.
  • Attend to queries from RM/MA in regards to operational aspects of mutual funds e.g settlement cycle, next NAV date, number of decimal places, minimum subscription size, any penalty charge on early redemption… etc.
  • Reconciliation of outstanding orders with counterparties.
  • To read and understand the operational aspects of any new launch of the fund.
  • Liaise with custodian/Fund House for new Fund setup
  • Maintenance of list of distribution agreements

Contributing Responsibilities

  • Follow up with fund house for trailer fee reports
  • Inform management of error trades
  • Ensure procedures and control measures are strictly adhered to
  • Participate in UAT and ad hoc projects
  • Enhance, streamline and improve workflow and processes

Technical & Behavioral Competencies

  • Fast learner
  • Good teamplayer
  • Efficient & Meticulous
  • Strong interpersonal, communication skills

Specific Qualifications:

  • Bachelor Degree or equivalent
  • At least 1 year of experience in related field

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

The primary responsibility of the role is to assist the Energy, Resources and ERI team with analytical and reporting assistance in the context of growing a profitable and sustainable business franchise in the energy and infrastructure sector within the region.  

 The analyst, in collaboration with its direct report(s) and the ERI team, will be responsible for: 

  * Due Diligence and industry research on behalf of the ERI team;

  * Financial and Credit risk assessment on new and existing client files.

  * Portfolio-wide management, prudential monitoring and timely reporting including new credit proposals, periodic waiver and amendment requests, client annual reviews (required to be undertaken both in written submissions and with financial modelling); 

  * Ensuring ERI’s portfolio is in managed in compliance with internal policies and guidelines;

  * Prepare, read and manipulate financial models for existing clients, upcoming opportunities or transactions; and

  * Budget analysis, modelling and reporting including wider responsibilities in regards to ad-hoc group reporting as necessary.

 Responsibilities (Contribution): 

  * Assistance with marketing and deal origination for financing products and advisory mandates.

  * Assistance with due diligence on new and existing client files as required including assistance with execution responsibilities where directed; and

  * Client facing support (together with the relevant Director or Vice President) through ongoing management of the client portfolio and in respect of new opportunities.

 Performance shall be established by way of agreed objectives and assessed by following criteria: 

  * Quality and depth of analysis and demonstration of clarity of thought;

  * Decisiveness and a willingness to make recommendations, and ability to justify these recommendations;

  * Responsiveness and timely completion of reports, scopes and other written output required of the role;

  * Ability to identify, analyse and communicate upon key risks and available mitigants for the bank;

  * Initiative, innovation and contribution of ideas in a pro-active manner;

  * Ability to meaningfully contribute to and work within a team environment; and

  * Ability to engender trust with external stakeholders, colleagues, management and other BNPP’s internal stakeholders including risk, credit, legal and compliance departments and product partners through consistent demonstration of transparency, professionalism and clear and appropriate communication.

About BNP Paribas

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at au.nz.recruitment@asia.bnpparibas.com

https://careers.apac.bnpparibas/

The Business Solutions Unit (BSU) Project Manager is a key role to drive and deliver efficiencies and uplift quality in Au & NZ via process improvement, AI and automation. 

    

Primary Role Responsibilities 

  • Drive operational efficiencies through the identification, prioritisation and implementation of automation and AI opportunities
  • Lead and contribute to projects, some regional or global, to solve operational painpoints using Lean Six Sigma tools. Drivers of projects may be efficiency, quality, risk reduction or client satisfaction
  • Play a critical part in embedding a culture of continuous improvement, helping to build an engaged and informed community that champions technology as a catalyst for smarter ways of working. This involves educating and influencing stakeholders on the value of AI, new features, and  emerging technologies as enablers of operational excellence and digital capability uplift
  • You will make a difference. When you lead workshops or deliver training to help drive the pipeline of AI and automation opportunities
  • Partner with operational teams to redesign processes and improve client and staff outcomes
  • Collaborate with global teams to leverage enterprise-wide initiatives, tools and capabilities
  • Measure and report on outcomes, benefits realisation and strategic impact of transformation initiatives processed within cut-off time.

About You

You are a strategic and commercially minded transformation leader with strong experience delivering operational change within complex environments. You bring a combination of technical curiosity, stakeholder influence and execution capability, with a passion for helping organisations modernise the way they work.

You will ideally bring:

  • Demonstrated experience leading process improvement including process mapping, digitisation or transformation programs within financial services or another highly regulated industry
  • Strong understanding of AI, automation and digital technologies and their practical application in operational environments
  • Experience driving enterprise-wide change and influencing senior stakeholders
  • Knowledge and certification of Lean Six Sigma (Black Belt)
  • Exceptional communication and engagement skills, with the ability to build momentum and inspire adoption
  • Proven ability to lead cross-functional initiatives across multiple geographies
  • A collaborative leadership style with strong problem-solving and strategic thinking capability

About BNP Paribas

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

  • BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
  • BNP Paribas MixCity which fosters better representation of women at all levels of the organization
  • Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
  • BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at au.nz.recruitment@asia.bnpparibas.com

https://careers.apac.bnpparibas/

Job Purpose  

Part of the Trade & Supply Chain Finance Operations supporting Corporate Financing, Bank Guarantees processing, Payments, Loans and Fees whenever required. Ensure that transactions are processed in a timely manner and in accordance with BNP Paribas group policies, regulatory & compliance requirements, as well as Bank’s Standard Operating Procedures. 

    

Primary Role Responsibilities

  • Prepare detailed instructions for the regional Back Office to process Documentary Letters of Credit & Collection transactions.
  • Manage day-to-day processing of Supply Chain Financing transactions efficiently and reconcile client inventory data in accordance with bank’s collateral management requirements.
  • Undertake responsibility for reviewing, drafting, and execution of Demand Guarantees, ensure potential risks relating to guarantee wordings are either accepted by Legal/Business, or mitigated by revision, making sure all ambiguities and contradictions are addressed.
  • Review Standby Letter of Credit applications and amendments to determine workability, accurately interpret and execute instructions while complying with bank’s policy.  
  • Monitor and ensure all Trade Finance, guarantee, and supply chain transactions and documentation and are accurately recorded and presented
  • Maintain a strong level of awareness in terms of checking credit limit utilization, Credit Risk Control authorizations, agreed client conditions, applicable margin and special requirements
  • Perform all controls in accordance with operational procedures & Group policies.
  • Monitor transactions completed by regional Back Office: day-to-day interaction with regional Back Office teams, Investigating Nostro account breaks, reconciling client settlement /payable/receivable accounts, following up overdue/outstanding/shortfall items in a timely manner
  • Respond to client queries, while always demonstrating higher standards of customer service
  • Ensure guarantee commissions are booked accurately and collected within agreed timelines.
  • Provide support to the Loan Administration area: arrange inputting of the Loans, ensure loan facility fees are calculated accurately and collected, handle Bank Guarantee processing, monitor payment queues and ensure payments are processed within cut-off time.

What is required for you to succeed?

  • Tertiary studies in the Banking / Finance Industry with relevant experience in similar field
  • Good understanding of Uniform Customs and Practice for Documentary Credits (UCP 600), Uniform Rules for Demand Guarantees (URDG758) and ISP98.
  • Good knowledge of Supply Chain Finance processing
  • Experience with Swift payments system.
  • Experience of controls to manage Operational Risks
  • Knowledge of general banking products and basic accounting
  • Intermediate proficiency in Microsoft Office.
  • A proactive attitude and willingness to learn and help others as the position requires extensive cross training of different functions undertaken within the department to back up other staffs when required.
  • A team player with hands on approach, to be a part of a team working in a rapidly growing, fast-paced, success-focused environment.
  • Clear and concise communication skills and experience in dealing with internal and external teams and entities.
  • Strong numerical reasoning, analytical skills and attention to detail.
  • Strong time management skills, with the ability to prioritize under pressure.
  • Commitment to achieving the organisation’s objectives, demonstrate perseverance and be accountable for own actions.
  • Keen to learn, ability to work in a team and independently.

About BNP Paribas

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

  • BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
  • BNP Paribas MixCity which fosters better representation of women at all levels of the organization
  • Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
  • BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at au.nz.recruitment@asia.bnpparibas.com

Position Purpose

The Transitions Manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation into the BNP business units. The role would suit someone with extensive market knowledge and experience, with a strong understanding of third party investment manager, client and custodian requirements. Fund accounting (and preferably HiPort) experience would also be highly beneficial. 

Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. 

Purpose of Department 

The Client Solutions team is responsible for delivering all BAU client-led change.  Primarily this will involve client transitions, restructure requests, and operating model changes.  Team members require a solid understanding of Stakeholder Management by applying project management principles combined with an agreed communication and governance framework.

The core product areas covered by Client Solutions are: Client Delivery (encompassing all administrative and custody services to Clients), plus cross product deals, eg Foreign Exchange, Collateral or Treasury services.  The types of events managed by the BAUT Team include:

  • New fund launches
  • Portfolio re-constructions
  • Fund mergers
  • Fund restructures (incl manager appointments and terminations)
  • Assisting with new client onboarding
  • Client exits
  • Implementation of new BNPP approved and established service or operating models for a Client

Key Responsibilities

  • ·       Liaise with and co-ordinate custodians, investment managers and other external stakeholders to ensure smooth and timely completion of Client transitions and restructures. 
  • ·       Ensure appropriate levels of governance are applied to all implementation activities. 
  • ·       Undertake and / or oversee appropriate transition execution monitoring and checking.
  • ·       Facilitate information provision to external stakeholders to help ensure no additional risk to the management of Client assets during the transition period, e.g. data provision to Transition Managers, Portfolio Managers.
  • ·       Attend client, consultant and custodian meetings and calls and where necessary initiate and lead them. 
  • ·       Undertake appropriate tracking and governance of transition operational tasks and issues, e.g. corporate actions and income monitoring, asset transfer settlements, as well as all time-lined actions and tasks to ensure all required activities are completed.
  • ·       Maintain required transition records for reporting and audit trail purposes.
  • ·       Work in isolation or with Project / Program Managers and lead workshops with stakeholders to clarify current processes and future business requirements. 
  • ·       Generally, a Transitions Manager will run their deals with end to end ownership other than where for example, deals are of a significant size or complexity, require IT builds, need to be run under a budget, then the TM may would work as a workstream lead under a project / program manager.
  • ·       Ensure full, transparent and appropriate communication to and from all stakeholders throughout the transition / restructure life cycle.
  • Adhere to appropriate escalation processes to escalate, for example, resource issues, delayed project phases, missed deadlines and other planning issues.
  • Undertake Post-Implementation Reviews as required to determine and document learnings and issues to ensure continuous improvement of the implementation function and execution.
  • ·       Deliver all Implementation projects and programmes in line with recognised best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting and communication) and in line with BNPP’s BAU Transitions Framework.
  • ·       Contribute to establishing and implementing sound project methodology and continuous improvement within the Business Implementation area.
  • ·       Assist and Support the Client On-boarding and complex implementation team, where and as required.
  • ·       Contribute to building a strong customer service culture for all implementation programs.
  • ·       Contribute to efficiency improvements (i.e. process and control improvements, reduction in errors) without impacting negatively on service, brand and therefore shareholder value.
  • ·       Ability to manage relationships with external participants and proactively manage all issues.
  • ·       Undertake administrative tasks required to support the above activities.
  • ·       Engage and leverage off economies of scale with counterparts and colleagues in other BNP regions and share transition management experiences.
  • ·       Adhere to all BNP policies and relevant procedures, including the Code of Conduct.

 

Technical Experience

  • Good working knowledge of custody investment administration business and financial services sector, including asset management and Superannuation Funds
  • Possess strong, demonstratable implementation / project management skills
  • Flexible approach to work, as implementation can occur outside of normal business hours.

  • Strong team player, going the extra mile
  • Strong leadership to set the team mission and maximise team members potential
  • Strong accounting knowledge highly beneficial; beneficial to have Hiport experience

Competencies (Technical / Behavioural)

Communication (Verbal & Written): Expresses ideas effectively in a clear, concise and open manner appropriate for both individual and group situations.  Listens effectively and identifies / responds to subtle verbal and non-verbal cues from others.  Communicates effectively in written form.  Expresses ideas clearly with appropriate organisation and structure, correct grammar, and language or terminology that is adjusted to the characteristics and needs of the audience.

Leadership: Uses appropriate interpersonal styles and methods to inspire and guide individuals in a manner that provides clarity and direction and fosters loyalty and commitment.  Rewards and recognises effort and achievement.

Delegation: Enlists the talents of others to help meet objectives; allocates important activities and sufficient autonomy for others to exercise judgement and make decisions within their authority level; establishes procedures to monitor results of delegation.

Develops & Maintain Relationships:  Builds and maintains mutually beneficial, collaborative relationships with business partners and stakeholders based on BNP’s values. Uses effective strategies to win others over and exhibits persuasive representation of team and business objectives; demonstrate strong negotiation and influencing skills.

Decision Making:  Decides on and commits to a course of action in a timely manner having sought and evaluated a range of alternatives from knowledge, experience and insights, taking into consideration resources, constraints, ethics and organisational values. 

Strategic and Solutions Focus – The ability to consider competing conceptual or real elements and factors in finding solutions, to think laterally and to focus on potential outcomes before determining the best course of action. Demonstrate a pragmatic and commercial approach to solutioning. 

Resilience: Continues to work effectively and pursue goals when faced with obstacles, periods of change and uncertainty, or resistance from others.  Maintains effectiveness in uncertain or ambiguous situations.

Time Management and Multitasking: Be able to multitask and manage many implementation projects simultaneously and adapt and deal with significant time pressures and prioritization conflicts.

Proactive and self-starting: Doesn’t require micro-managing and is proactive in obtaining, initiating and undertaking all relevant scope and project requirements

Professionalism: At all times act professionally toward both internal and external parties, stakeholders and colleagues; be respectful and abide by all BNP policies and compliance requirements including the BNP Code of Conduct; do nothing that reflects poorly on BNP or the Business Implementation team.

Specific Qualifications Required

  • Approximately 5+ years in Financial Services, with knowledge of fund accounting and unit pricing, investment administration, custody operations.
  • Demonstrated capability in project / implementation management (either as an SME or full planning capacity), sound analytical ability and strong stakeholder management.
  • Degree qualified in Business, Accounting or a related discipline; or substantial industry experience in a like role.
  • MS Office suite proficiency: Project, Excel, Word, PowerPoint

    – Support the COO / Territory management, Head of COO Office to foster process efficiency through review and innovation. 

– – Support delivery on key transformation initiatives and local projects (Simplification, digitalization, automatization, regulatory gaps remediation).

– – Maintain and continuously improve Key Production Indicators dashboard, to help monitor the activity evolutions and support management decisions.

– – Monitor and ensure local regulatory reporting governance is in place and in line with regional framework.

– – Support and coordinate transversal regulatory reporting under COO/COO Office scope, ensuring timely preparation and submission to local authorities.

Direct Responsibilities

1. Process efficiency review:

– Engage local stakeholders to define key priorities

– Understand the existing process

– Recommend the target process

– Steer and monitor the implementation

– Liaise with regional stakeholders to have visibility on best practice around APAC

2. Industrialization / digitalization initiatives:

– Diagnosis of current state

– Identify opportunities

– Build a business case

– Steer and monitor the implementation

– Liaise with regional stakeholders to have visibility on what exist around APAC

3. Dashboard/KPIs:

– Maintain and continuously improve the dashboard

– Propose a list of KPIs to be produced and monitored

– Liaise with relevant stakeholders for the production of the defined KPIs

– Propose a dashboard format and implement

– Recommend a governance

4. Regulatory Reporting Governance:

– Ensure local regulatory reporting governance is in place and in line with regional framework.

– Coordinate change management and ensure it is well understood by all stakeholders.

– Support and coordinate on gaps and local/regional remedial actions if required.

– Support in review of regulatory reporting procedure without delay if necessary. 

5. Regulatory gaps remediation (in line with APAC Regulatory Watch RACI)

– Support and/or coordinate with stakeholders on the impact analysis, following initial assessments from Leading Function (Compliance, Legal, Finance).

– Support and/or contribute to the identification of solutions, validation and implementation.

6. Support any other projects or change initiatives at the request of the COO / Territory Management

Contributing Responsibilities

Support PMO on some local IT initiatives (particularly interacting with IT, vendor and users to ensure overall coordination of the deliverables).

Support CSR committee upon request

Position Purpose  

 BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients.  

 You will be joining a Global Market production support team providing an end-to-end application support services for electronic equity trading applications and users. Interacting and working alongside with front office, developers, business analysts, infrastructure teams and external stakeholders. You will be at the fore front of supporting the trading stack and have a high exposure to the Front to Back Business teams on a daily basis within a fast paced dynamic environment.  

Responsibilities

 This is an application support role within the trading floor that requires the candidate to investigate and resolve user, system & infrastructure generated issues across all the current Production systems in a timely manner, both for local & global users & systems with the aim to always to reduce and manage the impact of system issues affecting the relevant Business Units – Front, Middle & Back Office.  

The candidate will also be expected to contribute on the core production management work streams such as stability programs like Automation & Self-Service and Application Resilience. He/she will also have the opportunity to be involved in onboarding applications into the production environment and working with the global teams on transformational projects and interesting strategic initiatives.

 The primary duty of the successful candidate is focussed but not limited to supporting local business in Australia. Being part of a regional production support setup, the scope of applications to support may expand according to the business needs and the scope of users to support may expand to the region according to the regional team’s needs. 

Key Responsibilities

  * Provide L1/L2 support for applications in Equities business. 
  * Drive an operational environment for front office business applications from daily operational tasks, incident & problem management, change management, ensuring a stable operating environment for the applications. 
  * Morning and weekend checks – in conjunction with regional teams ensuring system readiness for the start of day and start of week 
  * Monitoring – use and continual improvement monitoring tools 
* Work with counterparts regionally/globally and ensuring there is a common/collective approach to issues/problems
  * Relationship Management – build partnership with key stake holders
  * DR/BCP Drill – coordinate and participate BCP and DR events 
  * Stability initiatives and operational excellence within environment 
  * Assist in the automation of repetitive tasks 
  * Operate in a ‘follow the sun model’ to ensure issues are resolved

 Technical & Behavioral Competencies  

 Technical 

  * Bachelor’s degree or equivalent
  * Ability to manage application platforms in Linux and Windows environment

  * Technologies: FIX Protocol, Linux, Wintel, Perl/Shell scripting, and RMDBS 
  * Understanding of following Tools: Geneos, Dynatrace, ServiceNow, JIRA, Confluence  
  * Experience in Agile methodology

 Behavioral 

  * Quick learner, self-starter
  * Strong analytical and problem solving skills
* Ability to work both independently and collaboratively with a team
  * Excellent interpersonal and communication skills 
  * Strong desire to investigate and resolve issues in the short term (workaround / setting up procedure) and longer term (participate in defining fix). 
  * Understand users’ needs and convert them to technical requirements
* Self-sufficient drive and ability to work round blockers in a sustainable manner
  * Work across countries and regions with a broad range of cultures and technical capability 
  * Good prioritization skills, with the ability to work in a fast paced environment 
  * Demonstrate perseverance and accountability

What is this position about?

  • Act to establish C&C Department as a keen business partner and play a key contributory role to the Bank’s business strategy:
  • As the first line of defense, to ensure that risk-based, sustainable and efficient strategies are deployed to address Operational, Business and Conduct risks in the region, in close collaboration with the Business of WM in APAC.

What would be your typical day at BNPP Paribas look like?

Primary Role Responsibilities

Suitability Matter Expert

  • Main responsibilities are to provide prompt advisory to internal stakeholders, act as subject matter expert and perform surveillance as per Bank’s and regulatory requirements.
  • As business partner to client facing staff (Front Office and Investment Services), helps internal counterparties to understand and comply with the internal Suitability framework and regulations, rectify anomalies and issues, and RMs in improving risk behaviours in relation to Suitability matters.
  • Act as a key point of contact and referent for internal stakeholders, including Compliance, Change Management, etc. on Suitability related matters and projects.
  • Contribute to the Suitability framework evolutions and simplification (eg. Participation to dedicated forums such as SORT forum, projects, etc.)
  • Ensure that internal procedures and guidance in relation to Suitability matters are updated, validated and issued.
  • Assist to facilitate and act as secretariat of the Suitability Oversight Committee (‘SOC’)
  • Contribute to the implementation of LOD1 suitability controls performed by Permanent Control Teams.
  • Conduct relevant trainings to client facing staff when needed (based on exceptions trend, implementation of new requirements)

New Product Approval (‘TAC/NAC’) Process

  • Ensure new NAC/TAC are properly validated according to Bank’s policy requirements and timeline.
  • Maintain proper audit trails and records of all approved NAC/TAC.
  • Ensure all relevant conditions are properly closed before closing the NAC/TAC cases.
  • Continuously review the internal processes and framework with a view at simplifying and streamlining .
  • Act as the central liaison point for all queries and document requests from IG missions and 2 LoD independent testing on NAC/TAC.
  • Ensure internal policy and procedures are properly maintained and updated.
  • When relevant, provide reporting and providing transparency to Head Office and stakeholders on the activities related to NAC/TAC.

Global Regulations

Support the Topic Lead on all global regulatory topics for WM APAC including

  • Understand the requirements, assess the implications/impact on WM APAC sites and act as the key coordinator/contributor to ensure timely and effective implementation of the necessary actions and processes
  • Liaise with internal stakeholders to ensure end to end program management of key regulatory projects
  • Implement regulatory control framework to address regulatory requirements and Group expectations
  • Reporting – ensure key risks and its mitigating actions are reported to Management in a timely and consistent manner in the steerco and ad-hoc reporting
  • Analyze impacts of all key global regulatory texts/circulars/guidance to WM APAC sites and;
  • Ensure HO procedures are properly adapted/adopted within local procedures
  • Provide advisory support and advice to business e.g. PRIIPS etc

Others

  • Take on ad hoc project or assignments assigned by the Team Head
  • Provide support to other internal Conduct & Control teams, in case of need

What is required for you to succeed?

  • Ability to collaborate effectively with different stakeholders (Front and Back)
  • Ability to manage / facilitate a meeting, seminar, committee, training
  • Attention to details with good communication skills both written and orally
  • Ability to speak and understand Mandarin and Cantonese will be advantageous

Required education/certification/licenses

  • For Associate, at least 3 to 5 years working experience in the Compliance/Control/ Risk area
  • For AVP, at least 6 years working experience in the Compliance/Control/ Risk area 
     

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•            BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•            BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•            Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•            BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year