Position Purpose

BNP Paribas APAC is engaged in a global Record Keeping program focusing on the implementation of archiving and surveillance of voice and chat channels, and the set-up of a corresponding control framework.

The Record Keeping Control Lead is a risk manager who:

• owns the Record Keeping control framework and the Record Management policy, and drafts or validates record keeping procedures
• understands US, EMEA and APAC regulatory and legal requirements applied to record archival, and the process of collecting and submitting records to authorities upon their request 
• constantly builds and improves controls over record keeping for the benefit of the APAC region, notably in alignment with the global Voice & E-Comm Record Keeping (VERK) program
• personally executes certain first-level operational controls to guarantee the correct recording of information and its transmission to data leakage prevention and surveillance platforms
• provides oversight of controls performed by business, operations and IT and reports their results in regional and global committees
• Maintains the record retention schedule and controls its proper implementation within business and IT applications subject to record extraction
• Manages communication recording incidents and their impact on downstream platforms

Key Responsibilities

With regard to governance and the regulatory environment, you

• understand regulatory requirements around record keeping, record extraction and the submission of records to authorities (including trade reconstruction and eDiscovery)
• maintain the Record Management Policy and the Record Retention Schedule for all record types and all territories where BNPP operates in APAC
• design and deliver training and awareness material to educate staff on the critical nature of processes and technologies used for business communications

You core responsibilities revolve around record keeping risks & controls, for which you

• proactively question and analyze risks related to the use of devices, business applications and communication channels
• Suggest and design new controls with business lines, operations and IT in order to mitigate or address those identified risks
• implement and execute record keeping controls and coordinate contributions from other teams through the APAC Record Management Office
• enforce proper retention in each business application and archiving platform in scope of trade reconstruction (US) or regulatory requests for record extraction (APAC), in collaboration with CDO, Risk and IT
• partner with Operational Permanent Control (OPC) teams to record control results in relevant tools, to verify control execution and to perform independent oversight
• report control result regionally through the APAC steering committee and globally via the periodic control sub-committee
• showcase the improvement of the control framework through KPIs, management updates, dashboards and newsletters

When incidents occur or record extraction requests are raised to BNPP, you

• manage Communication Recording Incidents with IT and Compliance, and you track short-term mitigating actions and long-term remediation to prevent re-occurrence
• assist in trade reconstruction, record extraction and eDiscovery exercises by coordinating the submission of records within the required turnaround time

Competencies (Technical / Behavioral)

In order to fulfill the above responsibilities, you

• constantly engage stakeholders from Business lines, Compliance, Legal, IT, Operations and other Control Functions using their own vocabulary
• exercise authority and drive these stakeholders to deliver the agreed action plan
• conduct regular meetings with local and regional representatives to track progress and answer questions
• aim to simplify complex concepts in order to present them to senior management
• maintain constant synchronization with the global Voice & E-comm Record Keeping (VERK) program to understand the strategy, global direction and priorities for control implementation
• seek visibility on control execution, results and oversight by central teams, and their application to APAC
• understand regional involvement wherever controls are performed by IT and operational teams located in APAC

You also:

• possess excellent interpersonal skills:  verbal and written communication, listening skills, negotiation skills, and the ability to reach a consensus with multiple parties
• show attention to detail, and aim to guarantee the accuracy and completeness of information presented to management
• use anticipation and analytical skills to carry out a thorough analysis of risks, processes and controls
• demonstrate strong ownership of deliverables and outcome, translating into proactive stakeholder, action and problem management

In term of subject matter expertise, you

• are familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. You have knowledge of end-to-end technical flows into archiving and surveillance back-end systems
• understand core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties through communication channels
• have a strong risk and control background and mindset, through your experience in risk, compliance or audit
• are very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management

Specific qualifications Required

• 12+ years’ experience in international Financial Services firms or management consulting
• Professional qualifications in finance, business, engineering, computing or related disciplines coupled with excellent academic credentials
• Familiarity with current regulations related to Record Management in APAC
• Direct experience establishing Record Management / Record Keeping operational processes and controls

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

The Operations Manager is a senior leader in the Fund Services team with overall responsibility for the operation, output and service delivery of the Fund Accounting teams in Melbourne. This role is specifically focused on achieving excellent service delivery to internal and external clients, in all unit pricing, reporting and client support activities.

Primary Role Responsibilities

•    Lead, manage, develop and support the teams in delivering all contracted services to clients accurately and on target

•    Maintain and monitor the BNP Paribas Risk Control Framework for the services provided to clients, including formal supervision, identifying potential risks and developing controls to mitigate them

•    Promote a client focussed culture within the team, ensuring that staff are uncompromising in the delivery of BAU excellence

•    Develop and maintain relationships with the Clients, including engaging client representatives and providing a management escalation point and supporting and developing new business and product initiatives

•    Develop and maintain relationships with internal stakeholders, supporting all BNP Paribas initiatives and facilitating quality collaboration with other internal teams

•    Successfully deliver and drive all projects and transitions from a Fund Services perspective for your clients

•    Work with the Head of Fund Services in formulating and implementing strategic plans for the department, including team structure, controls mastery, efficiency drivers and uplift in service quality

Other contributions

•    Participate in the elements of all new business acquisitions processes, including client tender responses, client due diligence presentations, transition discussions and interna stakeholder collaboration

What is required for you to succeed?

•    A minimum of 10 years commercial experience in unit pricing, fund administration, accounting/audit with working technical knowledge and understanding of the full-service model for a custodian / administrator

•    Demonstrated management experience and effective team leadership experience for a similar function

•    Commitment to motivating and developing team members in a supportive and energetic way that in turn will enable to the team to achieve its goals in a positive and sustained way

•    The ability to drive a culture of customer focus and quality with strategic think, always looking to enhance the performance of the team

•    Competent strategic thinker with the ability to create and implement solutions

•    Ability to foster and maintain strong interpersonal relationships, internally and externally

•    Detailed knowledge of Superannuation, Managed Investment Schemes and Life Insurance Companies

•    Risk management and compliance mindset, ensuring effective controls in place and a commitment to the effective management and sustained eradication of errors

Years of Experience – 10 Years 

What is this position about?

The Project Management team within Banking Services Operations (BSO) is responsible for managing the significant change agenda impacting the custody world, including market driven change, regulatory change, client change requests, internal platform upgrades/migrations and internal process/control enhancements. 

The team works closely with onshore and offshore operational teams, account management teams, client service management teams, Product and local/global IT teams as well as clients, market participants and regulatory bodies (eg ASX, AusPayNet, AUSTRAC, ACSA etc).

The successful candidate must be able to demonstrate accountability, attention to detail and strong problem solving capability. They must comfortable managing priorities to ensure to ensure successful delivery and handover to BAU.

Key responsibilities

• Oversee full project life cycles from initiation to deployment 
• Develop project scope and objectives, engaging all relevant stakeholders and ensuring technical feasibility
• Create and maintain comprehensive project documentation (eg PIDs, BRDs, RAID logs, project plans etc)
• Act as the single point of contact (SPOC) for project coordination across internal and external stakeholders
• Organise and support UAT, including engaging local/global IT teams as required
• Drive internal project governance meetings and supporting documentation, ensuring comprehensive yet concise updates to management and stakeholders
• Identification of risks and issues as well as appropriate mitigation plans, including timely escalation to management
• Review relevant documentation from global projects to identify local impacts
•  Work collaboratively with onshore and offshore SMEs to identify and implement process enhancements
• Ensure changes and improvements are seamlessly integrated into BAU
• Establish and maintain relationships with key internal stakeholders 
• Establish and maintain relationships with external parties, representing BNP Paribas in relevant industry working groups
• Represent BNP Paribas Australia branch in internal global working groups

What is required for you to succeed?

• 5 years+ experience within the custody industry, including solid knowledge of operations within domestic and global custody and related operational risk and compliance requirements
• Practical project management experience and an ability to demonstrate strong communication, governance and stakeholder management
• Awareness of the local regulatory environment
• Strong working knowledge of JIRA, Confluence and all Microsoft Office tools, preferably including Project and Visio
• Desired knowledge, skill, experience
• Technical knowledge of custody cash payments, including SWIFT message types and ISO20022, HCVS
• PRINCE II or Agile professional qualifications highly desirable

About BNP PARIBAS

BNP Paribas is a top-tier European and international banking establishment, with an uninterrupted presence in the APAC region since 1860 and in Australia since 1881. Combining global expertise and local know-how, BNP Paribas in Australia and New Zealand delivers solutions to our clients through Corporate and Institutional Banking and Asset Management – a bridge between corporate and institutional clients.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at bnpp.hrss.recruitment.operations@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey 

BNP Paribas – The Bank Of Green Changes 

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year    

What is this position about?

Within the Asia Pacific CIB IT & Operations organization, the Regional OPC (Operational Permanent Control) team for Global Banking Operations is under the management of the Head of Conduct & Controls and works in close relationship with the Operations teams. 

Regional Global Banking OPC team is looking to recruit a Senior Permanent Control Coordinator. 

His/her main responsibilities is to implement the operational risk management framework and monitor the operational risk related to Global Banking Operations across all 12 Territories in APAC. Hence, he/she will analyse control results (Ops, OPC, LoD2, LoD3) and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations).

What would be your typical day at BNPP Paribas look like? 

As part of the day to day work, you will be responsible for monitoring, analysing and optimising business processes to minimize operational risk and drive continuous improvement.  This would include working cross-functionally with internal teams (Trade, Cash, Supply Chain & Credit Operations) to align processes and business objectives. Through your various tasks that you will perform you will be playing a key role in ensuring operational efficiency, risk management and process control within APAC Global Banking Operations (GBO) OPC team.

Primary Role Responsibilities

The Permanent Control Coordinator ensures the following missions under the supervision of the Regional Head of Operations & Permanent Control (OPC) for Global Banking and in close relationship with Operations teams. 

Implementation of Operational Risk Management 

• Coordinate and perform the Risk and Control Self-Assessment with Operations Managers and Senior Management 

• Define and execute the control testing, present the controls result to Senior Management and ensure the implementation of remediation actions 

• Provide support with the harmonization of the execution of C5 controls across all 12 Territories in APAC 

• Support the Operation teams in the implementation and deployment of C1-C4 controls 

• Follow up and review findings and recommendations issued by internal auditors, regulators, and external auditors • Ensure operational risk incidents are properly collected, coordinate the root cause analysis and contribute to the definition of remedial actions 

• Perform Deep Dive analysis/ thematic review on specific processes based on identified risk areas 

• Monitor regulations and internal policy changes to ensure implementation by Operations Team. 

Operational Risk Governance 

• Organize and contribute to Team meetings and APAC CBO PCC to ensure proper escalation of operational risk issues. 

• Coordinate and prepare the contribution to various committees (e.g.: APAC Operational Risk Management Framework, APAC Internal Control Committees, APAC CCCO, TBA ITO Committee) 

• Support Territory OPCs in performing the respective mandates and consolidate the results for management reporting. 

• Assist the team manager in transversal tasks like deep dives, trainings, dashboards productions and be proactive in suggesting improvements in the team’s daily work

What is required for you to succeed?

Description of experience required – i.e.; technical and behavioral competencies – keep to 5-6 points

•    Global Banking experience, ideally in Payment & Cash / Trade Operations/ Supply Chain, Credit Operation

•    Knowledge of BNPP Global Banking Operation set-up used in APAC (e.g.: products, internal systems)

•    Knowledge of Bank’s Internal Control systems: ORUS and RISK360

•    Fluent in English, any other language is a plus

Required education/certification/licenses

•    Master Degree or Equivalent (> 4 years)

•    Minimum 8 years of experience in Internal Control, Operational Risk, Internal or External Audit function

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

•    This role is within the second level of the alert management framework – Level B1. Level B1 is under ITO Corporate Banking’s responsibility; this level investigates alerts escalated by the first level, gathers all the relevant information needed (e.g. client identity, economic purpose of the transaction, etc.) and expresses an opinion of whether or not to release the payment. 

•    Level B1 will provide geographic coverage across APAC territories and will cover Corporate Banking, Global Markets and Wealth Management activities

What would be your typical day at BNPP Paribas look like? 

To perform due diligence investigations of SWIFT alerts on real time basis at Level B1 in accordance with the SHINE alert management control framework designed to prevent corruption, money-laundering and financing of terrorism, as well as to comply with embargoes and international financial sanctions and to protect customers’ interests at the Group Level

Primary Role Responsibilities

1.    Investigation of sanctions alerts

•    Review and investigate alerts escalated from the first level of the framework for potential sanctions violations in accordance with Group Compliance procedures, decision grids and in compliance with local and global regulations

•    Obtain all necessary information and documentation in compliance with Group Compliance procedures and decision grids in a timely manner from the Single Point of Contact (SPOC) located in the operations’ teams

•    Formalize an analysis based on the transaction investigation

•    Formalize an opinion to release or block the transaction

•    Close liaison with SPOCs and Level B2 (checker) to ensure smooth and prompt alert processing

Other contributions/Operational Support

•    Support Level B1 management to review and update Level B1 documentation such as the procedures and decision grids as and when requested

•    Support Level B1 management to ensure any operational risk related incidents are reported in accordance to the Group policies

•    Must be familiar with the latest version of Level B1 Standard Operating Procedures (SOP) and be compliant with the bank’s policies and procedures

What is required for you to succeed?

Technical & Behavioral Competencies

•    Good knowledge of Compliance, anti-money laundering rules & regulations 

•    Possess a minimum of 1 year experience in real time SWIFT alerts management & screening/investigation

•    Strong experience in account activity/post transaction monitoring &/or KYC/Due Diligence knowledge could be considered

•    Strong banking back office operational experience would be an advantage (in Cash Mgt, Trade or Commodity Finance etc)

•    Possess a Compliance and Operational mindset with acute awareness of urgency of payments processing/market cutoff

•    Meticulous, attention to detail and accuracy in daily work

•    Good analytical skills

•    Ability to thrive and multi-task in a high-volume and fast-paced environment and can work independently

•    Good interpersonal skills and team player

Required education/certification/licenses

•    Tertiary/Bachelor degree

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Middle Office forms part of the Asset & Fund Services division of BNP Paribas Securities Services, supporting a variety of assets classes including Equities, Fixed Income, Foreign Exchange, Cash, Listed Derivatives, OTC and Reconciliations. Additionally the team provides support to our client’s start of day positions, matching and monitoring of settlements, cashflows and reporting. 

The roles within the Sydney Middle Office team are organised in alignment with the Global Middle Office processes of Asset Servicing, Transaction Management, OTC, Account Management and Business Transformation.  

The Sydney Middle Office team’s primary purpose is to ensure our clients receive high quality Middle Office services.  This includes the execution of daily production to meet SLAs and KPIs, management of queries, resolution of issues, deliver on client change and continual development of our operating model.  

The Sydney Middle Office team is also responsible for oversight of outsourced functions, including their daily operations and overall performance.   

We value teamwork, maintaining good working relationships internally and with our clients, ownership of our risk and control environment. 

Primary Role Responsibilities

Transaction Management 

Supports the key Middle Office processes of Trade Processing (Equities, Fixed Income, Matching and Settlements, Repos, Secured Loans), Collateral Management, FX and Money Markets, Cash Processing, Trade Support (STP, Alert, Claims), Exchange Traded Derivatives and Transitions.

Corporate Action  

Supports the key Middle Office processes of CA, general knowledge on all voluntary and mandatory events. 

OTC Derivatives

Supports the key OTC functions of Trade & Life-Cycle Event Processing, Cashflow Management, Third Party Custodian Trade Instruction, Valuations, Regulation Reporting and Reconciliations (Third Party Positions, Port Rec and Cash Recs).   

Operational Execution

• Trade Matching Support, including dispute resolution 
• OTC Cash Management (Diarize, Cash Settlement, Cash Pooling Service (CPS) and related reconciliation break clearance)
• OTC Trade Notification to external Custodians
• Complete key client reconciliations 
• Manage New account setups for middle office clients trading and master custody derivative trading
• Support and implement client change, new services and operational efficiency initiatives as required.
• Generate ideas for process improvement to systems and processes.

Client Service 

• Manage clients and related external third parties queries ( Custodians, Counterparties) queries for Transaction Management processes in timely and professional manner via Hobart email, phone or service review meetings or Operations to Operations calls. 
• Building strong collaborative relationships with internal partners, clients, brokers and other external third parties.
• All client related issues are maintained in client action logs and taking ownership for completing by due dates.
• Escalate client issues appropriately for resolution
• Client incident reports are delivered by BD10
• Deliver client reporting (for example STP and KPI reporting) as required 

Oversight of Outsourced Functions

• Participate or lead daily check in calls on escalations and current issues
• Review operating incidents with managers and track to closure. 
• Review aged and high value reconciliation breaks to ensure adequate actions and commentary
• Participate or periodic service review meetings, covering KPIs, issue logs, change pipeline, resourcing, attrition, MIS. 
• Periodic reviews of SLAs, procedures and BCP plans 

Risk Management

• Adhering to the risk and control framework, including the maintenance and update of internal procedures.
• BIRDIES (operating incident register) are managed within required timeframes
• Audits and Control Self Assessments (CSA) are completed successfully (ISAE3042 and internal)
• Manage incident process effectively and within reasonable timeframes.
• Back-up and contingency plans maintained and understood in the event of system outages.

  

Other contributions

What is required for you to succeed?

• Teamwork – Listen and responds constructively to other team members’ ideas. Builds strong partnerships across the firm and externally to help achieve results for the firm and client alike.
• Creativity and Innovation – takes a different perspective to a problem and goes beyond the existing frameworks suggesting new ideas which are suitable for their clients;
• Client Focus – Demonstrates an understanding of excellent client service and understands the issues facing their client;
• Accountability – committed to achieving the organisation’s objectives. Demonstrates perseverance and is accountable for own actions.
• Attention to detail – ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work.
• Communication – Oral: expressing ideas effectively in individual and group situations. Adjusting communication style to match the needs of the audience. Written: expressing ideas clearly in all written documents. Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.
• Team orientation – works with the team and the broader organisation towards shared goals and treats all colleagues and clients as partners
• Planning & execution – establishes courses of action for self and others to ensure work is completed efficiently. Effectively manages own time and resources to meet deadlines and quality standards

Desired knowledge, skill, experience

Qualifications –

• Degree education – preferable commerce and finance.

Technical skills – 

• 7+ years experience in Securities Services
• Knowledge of the fixed income, equities, foreign exchange and cash & FX markets and corporate actions and derivatives
• Solid understanding of outsource Middle Office services 

Systems knowledge – 

• TradeFlow 
• Hi-Portfolio
• Calypso
• IntelliMatch 
• MS Word and Excel (intermediary/expert)
• Tradeflow

About BNP PARIBAS

BNP Paribas is a top-tier European and international banking establishment, with an uninterrupted presence in the APAC region since 1860 and in Australia since 1881. Combining global expertise and local know-how, BNP Paribas in Australia and New Zealand delivers solutions to our clients through Corporate and Institutional Banking and Asset Management – a bridge between corporate and institutional clients.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at bnpp.hrss.recruitment.operations@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey 

BNP Paribas – The Bank Of Green Changes 

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What is this position about?

Work Out Unit (WOU) acts as a dedicated team for exiting clients due to commercial and non-commercial reasons dictated by the bank. The team is tasked with facilitating account closures in an efficient manner and to manage non-closable accounts until such time they can be closed. 

Team members are tasked with roles and responsibilities of managing and closing the accounts under WOU portfolio. The team is in direct contact with the clients in order to guide and assist clients with the account closure process, and ensure a smooth and seamless client experience in exiting their relationships. It has a strong link with Clusters/ Market in taking over the accounts and continue discussion with client on account closure.

What would be your typical day at BNPP Paribas look like?

Processing Transactions And Account Closure 

•    Receive orders and instructions directly from clients for account closure. 

•    Ensure pre-trade due diligence checks. 

•    Ensure orders are properly executed and processed including but not limited to proper voice-log, suitability & credit limit check. 

•    Capture executed deals in systems by cut-off time; ensure its accuracy to avoid incidents and dealing errors. 

•    Ensure accounts are closed on a timely basis by completing and submitting necessary documents to the concerned parties (Client Management, Compliance, Operations, etc.). 

•    For accounts that are not able to close due to non-contactable or illiquid assets, ensure the accounts are monitored and managed according to the Bank policies. 

•    Escalate to his/her manager any issue/complex situations in due course. 

•    Provide ad-hoc assistance in facing clients on specific circumstances (e.g. ex-clients and/or ‘’Uncontactable’’ clients for whom the former relationship manager has left the Bank). 

Client Marketing & Administrative Support 

•    Answer clients’ phone calls in a professional and promptly manner; ensure proper follow-up until the enquiries are addressed. Have an appropriate understanding of the client’s background, portfolio and needs. 

•    Provide assistance in organising client meetings. 

•    Prepare documentation for clients with a high standard of care and diligence. 

•    Lodge promptly and accurately the contact reports, get it reviewed by the account manager/Team Head/Market Head (as and when applicable or required). 

•    Take care of queries from internal/ external parties. 

Change Management Support 

•    Provide feedback to relevant parties on the proposed changes to the processes impacting the team. 

•    Pro-actively identify areas/ideas for improvement. 

•    Back up other team members. 

Control Aspects 

•    Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities. 

•    Comply with regulatory requirements and internal guidelines. 

•    Responsible for reporting all incidents according to the internal policy. 

What is required for you to succeed?

•    Excellent interpersonal skills to manage relationships with various stakeholders and clients 

•    Ability to be client-centric while balancing business needs and controls 

•    An efficient solutions provider with strong analytical and creative problem-solving skills 

•    A team player with good initiative 

•    Familiar with Wealth Management organization 

•    Good communication skills and detailed oriented 

•    Multilingual skills would be an added advantage 

•    University degree with at least 4-5 years of relevant working experience in the finance and banking industry, preferably in client facing roles 

•    Familiar with regulatory requirements pertaining to Wealth Management 

•    Certificates in CACS 1 & 2 

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo. 

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community 

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization 

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness 

•    BNP Paribas CulturAll which celebrates diverse backgrounds 

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions. 

https://careers.apac.bnpparibas/ 

More information 

BNP Paribas – Diversity & Inclusion Journey 

BNP Paribas – The Bank Of Green Changes 

Award Obtained 

BNPP has won Top employer Europe award in a 10th consecutive year 

Position Purpose

The objective of the Client Risk Management Officer is to ensure a robust client risk management which ought to be a

By-design, End-to-end and at scale risk management (defined as the target model).

Hence, the Client Risk management Office Team is responsible for engaging the actions to implement, run and makes the necessary evolutions over time to this target model in line / close collaboration with the global Client Risk Management team.

Its coverage is regional, ie. all locations and all activities in APAC, incl. MFS, DEC. He/she will be located in Singapore.

What would be your typical day at BNPP Paribas look like? 

The Client Risk Management Officer will have to:

• Implement the client risk strategy and risk appetite in line with the go-to-market of each client segment
• Improve / implement and coordinate the related business or risk methodologies and processes (ow selectivity /selectiveness processes, end to end offboarding, etc.), including exploring and implementing automation and AI projects
• Define and monitor the control over the client risk profile
• Define and implement enhancement / oversight over the quality of the KYC client information provided by Client Development and KYC execution by ITO teams
• Define and implement the oversight over AML alerts and AML projects
• Be the point of contact for incidents management (as far as client risk management is needed)
• Contribute to IG or regulatory missions
• Ensure the dissemination of the risk culture amongst the business (as far as client risk mgt is concerned)
• Measure & monitor the performance of the framework (KPIs)
• Share best practices with CRMO community so as to contribute to the improvement of the overall client risk management framework
• Oversight full adhesion of the business to:
• Compliance, Financial Security & Risks policies
• Regulatory obligations
• Code of Conduct, including close follow-up on potential Conduct issues
• Standard 2S processes & procedures

What is required for you to succeed?

• At least 10 years’ experience in a Risk Management role
• Previous experience in Financial Security management
• Able to coordinate and animate a community

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•            BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•            BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•            Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•            BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas – Diversity & Inclusion Journey

BNP Paribas – The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

To meet revenue goal for the assigned accounts

To boost utilization and expand relationship with existing customers within the portfolio

To cross sell the product of other business lines

To initiate new files to the products of other business lines

To initiate new files to the existing portfolio

To complete tasks as assigned by Head of Corporate Banking on an adhoc basis

Key Responsibilities

 

Marketing and Business:

 

Risk/Credit monitoring and Compliance with Bank’s policies and regulatory requirement: 

 

Permanent Control

 

Internal Connectivity 

 

i. Business Lines

ii. Pilots 

iii. Within MNC teams

iv. Client Services

Summary of SBO/SCBO Responsibilities pertaining to Know Your Customer and AML/Sanctions Policies

The RM, when acting as SBO/SCBO: