Business Test Analyst

Position Purpose

The Business Change Management (BCM) team is charged with controlling, managing, and delivering a range of Programs, Projects and Change Initiatives for the CIB Securities Services business across Australia and New Zealand. 

The team have a requirement for an experienced business test analyst to execute testing with our business on critical projects, reporting to the Business Test Manager.  

The Business Test Analyst is responsible for:

· Contributing to the overall test plan and run sheet.

· Input and maintain test objectives matrix for user acceptance testing and joint user acceptance testing.

· Input into the test environment set ups including data cuts, refreshes and code deployment.

· Understanding the business requirements and converting them to test cases.

· Involvement with user acceptance testing activities including test execution with business users and defect retesting.

· Creation and/or sourcing of test data.

· Defect triage, tracking and issue resolution.

· Input into regular status reporting on testing progress including defect reporting.

· Awareness of the project risk assessments for testing and ability to identify and escalate any risks in a timely manner.

· Assist with the client engagement for all joint testing activities.

· Contribute to test completion reports.

· Contribute to project post implementation reviews and reporting to the business test manager.

· Contribute to continuous improvement of the testing practice.

Responsibilities

· Controlling – keep projects on track by:

• Measuring: checking test progress toward meeting its objectives.
• Evaluating: determining the cause of deviations from the plan.
• Correcting: Taking corrective actions to address deviations by managing risks and issues.
• Achieving the above by defining baselines, tracking test progress, and test status reporting, determining, and taking corrective actions.

· Stakeholder Management:

• Working with project managers, Business analysts, Operational teams, and subject matter experts. 
• Working with IT locally & globally
• Business partnering with stakeholders internally and externally (clients, vendors, regulators).

Technical and Behavioral Competencies required

· Planning & Execution: Establishes courses of action for self to ensure work is completed efficiently. Effectively manages own time and resources to meet deadlines and quality standards.

· Team development: Optimises performance through working together. Understands how different individuals bring different skills and approaches. Works together to achieve collective goals.

· Accountability: Committed to achieving the organisation’s objectives. Demonstrates perseverance and is accountable for own actions.

· Attention to detail: Ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work.

· Client Focus: Complete commitment to provide professional, intelligent, and timely responses to our clients’ needs and to changes in the market.

· Collaborative approach: Supports and shows respect for others. Puts people first, and works effectively with individuals, teams, and clients.

· Impact & influence: Creates a positive and professional impact on others. Uses effective strategies to win others over. Exhibits persuasive representation of team and business objectives.

· Risk awareness: Adheres to the organisation’s processes and procedures. Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk.

· Technical competency: Understanding of SQL / ability to write queries for troubleshooting purposes.

Experience and Qualifications required

Required:

· 5 years + testing experience.

· Experience working with an offshore team.

· Experience in Customer (internal/external) facing roles.

· Working knowledge of IT systems and environments.

· Test automation experience with Selenium and UFT.

· Experience with applications like TFS / JIRA / Confluence.

Desirable:

· Knowledge of custodian and/or funds management administration.

· Experience with financial institutions.

· Experience working with testing repository tools like Octane.

· Tertiary qualification in IT.